TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AshAA from
easy to navigate
Live help was very good, I felt like I was in good hands.
Date published: 2021-02-21
Rated 3 out of 5 by
LW15a from
Federal OK, IL state an issue
No issues encountered with Federal Return, but had issues with IL state forms. Application said form IL-1065-V was not yet available. Got email notification (and confirmed on website) that form was available, but over a week and two updates later application still saying not available. Even worse, won't allow printing of the other forms even though could complete by downloading the 'unavailable' form from IL website. Talked with 2 different 'experts' with final result being 'wait for a future update'.
Date published: 2021-02-21
Rated 5 out of 5 by
Juls6 from
TurboTax is awesome
TurboTax is easy to use and understand. I had one question throughout the entire process which was answered by one the "what does this mean" hyperlinks.
Date published: 2021-02-21
Rated 4 out of 5 by
IvanJ43k112 from
Unexpected charges
Easy to use but charges should be posted sooner. Other than that, I think Turbo is ok.
Date published: 2021-02-21
Rated 5 out of 5 by
mikedking from
Consistant and Easy to use every year!
We really enjoy the pop-up help and community support areas. We like the built in options to review multiple ways to file. The step-by-step is superb!
Date published: 2021-02-21
Rated 2 out of 5 by
LILY72011 from
HSA RIP OFF
I am pretty frustrated that I was charged $35 to file my taxes because of my HSA. First of all, I don't even like having the HSA. The health insurance plan my company provides requires me to have it - its expensive to have this type of insurance as it is. So to also be charged come tax season is extremely frustrating. Not happy about this at all.
Date published: 2021-02-21
Rated 5 out of 5 by
Nakesia from
Wonderful Experience
Turbo Tax helped me with my taxes when everyone else could not. The uploads was wonderful.
Date published: 2021-02-21
Rated 5 out of 5 by
Nell23 from
Turbo Tax is very easy,fast and accurate!
I love how fast and easy Turbo Tax is. Love the accuracy.
Date published: 2021-02-21
Rated 5 out of 5 by
SRpbt from
excellent
Easily Understood and Easy to Fill Out! Will continue to use...
Date published: 2021-02-21
Rated 5 out of 5 by
KarenY65 from
TurboTax is easy/safe and quick to use
I love the ease and the confidence I have when I use Turbotax. They have not let me down yet and I have been using them for at least 5 yrs
All TurboTax® Offerings Reviews - Page 9671
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AshAA from
easy to navigate
Live help was very good, I felt like I was in good hands.
Date published: 2021-02-21
Rated 3 out of 5 by
LW15a from
Federal OK, IL state an issue
No issues encountered with Federal Return, but had issues with IL state forms. Application said form IL-1065-V was not yet available. Got email notification (and confirmed on website) that form was available, but over a week and two updates later application still saying not available. Even worse, won't allow printing of the other forms even though could complete by downloading the 'unavailable' form from IL website. Talked with 2 different 'experts' with final result being 'wait for a future update'.
Date published: 2021-02-21
Rated 5 out of 5 by
Juls6 from
TurboTax is awesome
TurboTax is easy to use and understand. I had one question throughout the entire process which was answered by one the "what does this mean" hyperlinks.
Date published: 2021-02-21
Rated 4 out of 5 by
IvanJ43k112 from
Unexpected charges
Easy to use but charges should be posted sooner. Other than that, I think Turbo is ok.
Date published: 2021-02-21
Rated 5 out of 5 by
mikedking from
Consistant and Easy to use every year!
We really enjoy the pop-up help and community support areas. We like the built in options to review multiple ways to file. The step-by-step is superb!
Date published: 2021-02-21
Rated 2 out of 5 by
LILY72011 from
HSA RIP OFF
I am pretty frustrated that I was charged $35 to file my taxes because of my HSA. First of all, I don't even like having the HSA. The health insurance plan my company provides requires me to have it - its expensive to have this type of insurance as it is. So to also be charged come tax season is extremely frustrating. Not happy about this at all.
Date published: 2021-02-21
Rated 5 out of 5 by
Nakesia from
Wonderful Experience
Turbo Tax helped me with my taxes when everyone else could not. The uploads was wonderful.
Date published: 2021-02-21
Rated 5 out of 5 by
Nell23 from
Turbo Tax is very easy,fast and accurate!
I love how fast and easy Turbo Tax is. Love the accuracy.
Date published: 2021-02-21
Rated 5 out of 5 by
SRpbt from
excellent
Easily Understood and Easy to Fill Out! Will continue to use...
Date published: 2021-02-21
Rated 5 out of 5 by
KarenY65 from
TurboTax is easy/safe and quick to use
I love the ease and the confidence I have when I use Turbotax. They have not let me down yet and I have been using them for at least 5 yrs
All TurboTax® Offerings Reviews - Page 9671
Date published: 2021-02-21