TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Woohoo! My experience was awesome and easy as always, even with the chat. She was informative and answered right away!
Date published: 2023-02-10
Rated 1 out of 5 by from Very disappointed First time I used TurboTax was great, but when I filed this year they charged me $117 to “file my returns properly” and I wasn’t given any option to cancel this “deluxe” version, I just put my card info in, changed my mind and closed my laptop, but the second they got my card info they must have deemed it okay to charge me or something, very, very disappointing. If I could give zero stars I would
Date published: 2023-02-10
Rated 1 out of 5 by from Disappointed Three different levels of experts could not solve problem in return because of glitch in software. Then four hours later, the software worked.
Date published: 2023-02-10
Rated 4 out of 5 by from Solid Turbo Tax has treated me well over the years, and like the interface. I wish explanations on why the values change were a little more detailed, also I'd appreciate as a longer term customer lower pricing, maybe a pricing model that's a percentage of the return rather than a flat fee? I lost half my return to Turbo Tax fees...
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is the best! Turbo tax made it so simple to do all my taxes it was great
Date published: 2023-02-10
Rated 5 out of 5 by from Awesome tax product! This program helped me through the tax process step by step and ansered all my questions.
Date published: 2023-02-10
Rated 5 out of 5 by from Fast and Easy Turbo Tax makes tax season stress-free! I've used this service for 5+ years and I love it!
Date published: 2023-02-10
Rated 5 out of 5 by from Easy fasy good experience first time user LOVE THE EFFICIENCY
Date published: 2023-02-10
Rated 5 out of 5 by from Easy to use, step by step instructions. We have had big changes the last few years. Our business closed during Covid so we found ourselves in a much less complex situation than in past years. No need for a CPA, just W2 form and basic expenses. So I thought I would give TurboTax a try this year. It was super easy and quick with step by step instructions.
Date published: 2023-02-10
Rated 5 out of 5 by from Fast and Easy Each year I let TurboTax lead me through the process. I have learned about deductions that I did not know existed and it helped me reduce the amount of taxes I have had to pay. This is a lot less expensive than having a CPA do work I can do myself at a minor cost. I am a happy camper!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 9666
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Woohoo! My experience was awesome and easy as always, even with the chat. She was informative and answered right away!
Date published: 2023-02-10
Rated 1 out of 5 by from Very disappointed First time I used TurboTax was great, but when I filed this year they charged me $117 to “file my returns properly” and I wasn’t given any option to cancel this “deluxe” version, I just put my card info in, changed my mind and closed my laptop, but the second they got my card info they must have deemed it okay to charge me or something, very, very disappointing. If I could give zero stars I would
Date published: 2023-02-10
Rated 1 out of 5 by from Disappointed Three different levels of experts could not solve problem in return because of glitch in software. Then four hours later, the software worked.
Date published: 2023-02-10
Rated 4 out of 5 by from Solid Turbo Tax has treated me well over the years, and like the interface. I wish explanations on why the values change were a little more detailed, also I'd appreciate as a longer term customer lower pricing, maybe a pricing model that's a percentage of the return rather than a flat fee? I lost half my return to Turbo Tax fees...
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is the best! Turbo tax made it so simple to do all my taxes it was great
Date published: 2023-02-10
Rated 5 out of 5 by from Awesome tax product! This program helped me through the tax process step by step and ansered all my questions.
Date published: 2023-02-10
Rated 5 out of 5 by from Fast and Easy Turbo Tax makes tax season stress-free! I've used this service for 5+ years and I love it!
Date published: 2023-02-10
Rated 5 out of 5 by from Easy fasy good experience first time user LOVE THE EFFICIENCY
Date published: 2023-02-10
Rated 5 out of 5 by from Easy to use, step by step instructions. We have had big changes the last few years. Our business closed during Covid so we found ourselves in a much less complex situation than in past years. No need for a CPA, just W2 form and basic expenses. So I thought I would give TurboTax a try this year. It was super easy and quick with step by step instructions.
Date published: 2023-02-10
Rated 5 out of 5 by from Fast and Easy Each year I let TurboTax lead me through the process. I have learned about deductions that I did not know existed and it helped me reduce the amount of taxes I have had to pay. This is a lot less expensive than having a CPA do work I can do myself at a minor cost. I am a happy camper!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 9666