TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Pretty Good, But Some Areas Need Improvement Turbo Tax is a pretty good product and I will buy it again next year. That said, there's a couple of things that could be improved. First, there is no income tax in Tennessee, not even a Halls Tax on unearned income anymore. Turbo Tax has a zillion reminders to do your State tax, when there are none to do. This is REALLY annoying. Second, there is no way to print the tax submittal confirmation page (that I can tell). I have to take a picture of the screen with my phone and then print that out to keep a record of my submittal in my tax file. Surely this can be fixed.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax Made Life Easier Have beenusing Turbotax for past 4 years. It is easy, and fast. The best futures are that Turbotax is connected with banks, so the informations are transferred directly from banks.
Date published: 2022-04-14
Rated 2 out of 5 by from TURBO TAX IS CONFUSING NEED BETTER INTERACTIVITY AND MORE SIMPLE AND PRECISE DESCRIPTIONS - THIS IS REALLY FOR A WELL SEASONED TAX FILER OR EXPERT & THEY FORCE YOU TO WRITE A REVIEW IN ORDER TO PROCEED TO FILE!
Date published: 2022-04-14
Rated 5 out of 5 by from good job helps me understand a system that tries to confuse me.
Date published: 2022-04-14
Rated 5 out of 5 by from Been using TurboTax for 9 years I keep coming back and am consistently happy with the tool.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy Whenever tax season comes around, I get stressed and avoid doing it till I can't avoid it anymore. When I finally file using TurboTax, I'm like, wow, there was no reason to stress. It was very, very easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax makes Tax preparation a Breeze! Very easy to use, much better than last year! Better explanations on confusing topics.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great Most of the taxes were easily done, as usual. However, there were a few items that were more difficult and took more time to figure out. Possibly a little more work to provide a small amount of information like a cheat sheet, but online. When you are asked to fill in or change a single input to a form, I start looking on the internet for what the form is and why I'm even having to do anything with it.
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax is good I have used turbo tax in the past and it seems like every year it gets more complicated. I did have to ask a few questions and some of the time it was helpful and then sometimes it wasn't.
Date published: 2022-04-14
Rated 5 out of 5 by from I wouldn't file without TurboTax I chatted with a tax expert, who answered my questions and helped tremendously.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 9665
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Good, But Some Areas Need Improvement Turbo Tax is a pretty good product and I will buy it again next year. That said, there's a couple of things that could be improved. First, there is no income tax in Tennessee, not even a Halls Tax on unearned income anymore. Turbo Tax has a zillion reminders to do your State tax, when there are none to do. This is REALLY annoying. Second, there is no way to print the tax submittal confirmation page (that I can tell). I have to take a picture of the screen with my phone and then print that out to keep a record of my submittal in my tax file. Surely this can be fixed.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax Made Life Easier Have beenusing Turbotax for past 4 years. It is easy, and fast. The best futures are that Turbotax is connected with banks, so the informations are transferred directly from banks.
Date published: 2022-04-14
Rated 2 out of 5 by from TURBO TAX IS CONFUSING NEED BETTER INTERACTIVITY AND MORE SIMPLE AND PRECISE DESCRIPTIONS - THIS IS REALLY FOR A WELL SEASONED TAX FILER OR EXPERT & THEY FORCE YOU TO WRITE A REVIEW IN ORDER TO PROCEED TO FILE!
Date published: 2022-04-14
Rated 5 out of 5 by from good job helps me understand a system that tries to confuse me.
Date published: 2022-04-14
Rated 5 out of 5 by from Been using TurboTax for 9 years I keep coming back and am consistently happy with the tool.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy Whenever tax season comes around, I get stressed and avoid doing it till I can't avoid it anymore. When I finally file using TurboTax, I'm like, wow, there was no reason to stress. It was very, very easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax makes Tax preparation a Breeze! Very easy to use, much better than last year! Better explanations on confusing topics.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great Most of the taxes were easily done, as usual. However, there were a few items that were more difficult and took more time to figure out. Possibly a little more work to provide a small amount of information like a cheat sheet, but online. When you are asked to fill in or change a single input to a form, I start looking on the internet for what the form is and why I'm even having to do anything with it.
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax is good I have used turbo tax in the past and it seems like every year it gets more complicated. I did have to ask a few questions and some of the time it was helpful and then sometimes it wasn't.
Date published: 2022-04-14
Rated 5 out of 5 by from I wouldn't file without TurboTax I chatted with a tax expert, who answered my questions and helped tremendously.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 9665