TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Tambria was great! She was very professional and knowledgeable. It was an amazing experience with her! Thank you so much!
Date published: 2023-02-25
Rated 5 out of 5 by from I <3 TT Turbo Tax has always made filing my taxes easy! I am confident they get me the maximum return each year, no matter what my circumstances are. I love it!
Date published: 2023-02-25
Rated 5 out of 5 by from VERY EASY TO USE!! First time filing. Super easy to use. Got a great refund.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax was great It was pretty easy to use. A little time to do but was dot bad.
Date published: 2023-02-25
Rated 3 out of 5 by from Missed my 1095-C Entry My Federal and State returns were rejected for no 1095-C entries, yet it passed all the Turbo Tax reviews. Why didn't the review catch it?
Date published: 2023-02-25
Rated 1 out of 5 by from TURBO TAX IS THE WORST Sure, filing and reviewing your return is easy, IF YOU CAN MAKE IT THROUGH THE 20 DIFFERENT PROMPTS TO TRY TO TAKE MORE OF YOUR MONEY. I'm sorry, but why should anybody be paying an ADDITIONAL $39 to let Turbo Tax take payment directly from their tax return? Not to mention the predatory way that you are forced to choose filing options when you start. THE $39 OPTION SHOULD BE THE BIGGEST AND MOST NOTICEABLE OPTION. Not hidden in a tiny little link at the bottom of the page. There is absolutely no reason that we shouldn't have a free, government funded tax filing service. PRIVATE ENTITIES SHOULD NOT BE ABLE TO PROFIT FROM MANDATORY TAX FILING.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and fast way to file your taxes. Just follow the step-by-step directions and it's easy to complete your taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is great. Everyone I talked to was very professional and knowledgeable
Date published: 2023-02-25
Rated 5 out of 5 by from Wonderful I had a great experience using TurboTax. Very user friendly and easy to use.
Date published: 2023-02-25
Rated 3 out of 5 by from Need More Clarity re: Estimated Taxes and IRA Trkg I have withholding on my pension earnings and on my regular/planned IRA distributions. In addition, I pay estimated taxes on my one time a year IRA to Roth Conversions. I struggled thru understanding why the system was initially calculating a penalty, presumably because I hadn't spread the estimated taxes for that conversion across the year. Eventually I figured out the area to input my Federal AGI and the system recalculated and showed I shouldn't be penalized for not spreading those taxes across quarters. There needs to be more clarity in the information/explanations and input for that situation. I shouldn't have to pay estimated taxes spread across every qtr, since I have only have one large IRA to Roth conversion during the year; that amount isn't determined until 3rd or 4th qtr of each year. Then, I pay the estimated taxes for that conversion in the quarter it occurred. It also places doubt that I paid my estimated taxes correctly in 2022 when I received the 4 quarterly 1040-ES vouchers for 2023 in my electronic filing instructions. Why does does the system do that if I paid my taxes correctly, with no penalty in 2022? And finally, tracking historical Roth contributions and conversions should have a more clearer input section, and better explanation as to why. Regarding the data collected in this template, I do have kids, but they are grown and don't claim them on my return as dependents. There isn't an option for that in the drop down. Thank you!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9663
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tambria was great! She was very professional and knowledgeable. It was an amazing experience with her! Thank you so much!
Date published: 2023-02-25
Rated 5 out of 5 by from I <3 TT Turbo Tax has always made filing my taxes easy! I am confident they get me the maximum return each year, no matter what my circumstances are. I love it!
Date published: 2023-02-25
Rated 5 out of 5 by from VERY EASY TO USE!! First time filing. Super easy to use. Got a great refund.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax was great It was pretty easy to use. A little time to do but was dot bad.
Date published: 2023-02-25
Rated 3 out of 5 by from Missed my 1095-C Entry My Federal and State returns were rejected for no 1095-C entries, yet it passed all the Turbo Tax reviews. Why didn't the review catch it?
Date published: 2023-02-25
Rated 1 out of 5 by from TURBO TAX IS THE WORST Sure, filing and reviewing your return is easy, IF YOU CAN MAKE IT THROUGH THE 20 DIFFERENT PROMPTS TO TRY TO TAKE MORE OF YOUR MONEY. I'm sorry, but why should anybody be paying an ADDITIONAL $39 to let Turbo Tax take payment directly from their tax return? Not to mention the predatory way that you are forced to choose filing options when you start. THE $39 OPTION SHOULD BE THE BIGGEST AND MOST NOTICEABLE OPTION. Not hidden in a tiny little link at the bottom of the page. There is absolutely no reason that we shouldn't have a free, government funded tax filing service. PRIVATE ENTITIES SHOULD NOT BE ABLE TO PROFIT FROM MANDATORY TAX FILING.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and fast way to file your taxes. Just follow the step-by-step directions and it's easy to complete your taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is great. Everyone I talked to was very professional and knowledgeable
Date published: 2023-02-25
Rated 5 out of 5 by from Wonderful I had a great experience using TurboTax. Very user friendly and easy to use.
Date published: 2023-02-25
Rated 3 out of 5 by from Need More Clarity re: Estimated Taxes and IRA Trkg I have withholding on my pension earnings and on my regular/planned IRA distributions. In addition, I pay estimated taxes on my one time a year IRA to Roth Conversions. I struggled thru understanding why the system was initially calculating a penalty, presumably because I hadn't spread the estimated taxes for that conversion across the year. Eventually I figured out the area to input my Federal AGI and the system recalculated and showed I shouldn't be penalized for not spreading those taxes across quarters. There needs to be more clarity in the information/explanations and input for that situation. I shouldn't have to pay estimated taxes spread across every qtr, since I have only have one large IRA to Roth conversion during the year; that amount isn't determined until 3rd or 4th qtr of each year. Then, I pay the estimated taxes for that conversion in the quarter it occurred. It also places doubt that I paid my estimated taxes correctly in 2022 when I received the 4 quarterly 1040-ES vouchers for 2023 in my electronic filing instructions. Why does does the system do that if I paid my taxes correctly, with no penalty in 2022? And finally, tracking historical Roth contributions and conversions should have a more clearer input section, and better explanation as to why. Regarding the data collected in this template, I do have kids, but they are grown and don't claim them on my return as dependents. There isn't an option for that in the drop down. Thank you!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9663