TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Simplicity, concise explanations and fair prices! I choose Turbo Tax, because of the simple guidance and explanations needed to file my own taxes with ease without paying a large sum and additional fees to other taxpayer services. The price and simplicity keeps me coming back to this tax filing software for the last few years. It's also interesting to learn the various taxable incomes and deductions I could have earn or attain in a given year.
Date published: 2022-04-17
Rated 4 out of 5 by from Mixed feelings A lot of it is very helpful and easy to use. Some of it is very confusing and badly designed, and thus frustrating. The injured/innocent spouse relief sections should be separated. The disaster payout sections were very hard to navigate. It's really expensive. I could have hired someone to help me with my taxes for $168, but I left it too late, and I would have used cheaper software except they couldn't process the 8915-E form. I'll probably be back next year, though.
Date published: 2022-04-17
Rated 5 out of 5 by from turbo tax i have used turbo tax for several years and it makes filing taxes very easy
Date published: 2022-04-17
Rated 2 out of 5 by from Gets the job done but is difficult to use Turbo Tax gets the job done but it is difficult to use. Many screens require long sets of questions just to verify entries, and some forms refuse to take the numbers from my tax forms, computing the numbers itself being off by a bit. Also the inability to paste passwords from a password manager into the import forms is a big insult to proper password practices.
Date published: 2022-04-17
Rated 5 out of 5 by from Best Ever! I have used this site for many years and will continue to do so. The step by step process makes taxes easy and less stressful!
Date published: 2022-04-17
Rated 5 out of 5 by from I love Turbo Tax !!!! Quick Easy and Reliable......... I never get confused doing my taxes on turbo tax online every year.... Its easy to follow and the help really does !!!!!
Date published: 2022-04-17
Rated 1 out of 5 by from Unable to file because Fed refund too low I couldn't use e-file for my State return because my FED return was too low. That in itself is idiotic but to salt the wound, Intuit's password requirements mean I can't always remember my password and I end up changing it or after many days of attempts, finally guess correctly. Because of this, I couldn't pay with a CC either. Congratulations Intuit, no money for you! I'm not going to spend days to spend money on you! NO AD BLOCKERS?! So now a company that I AM PAYING is abusing my Internet Feed with AD's and other misc. scripts AT MY EXPENSE?!
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use Very easy to use with explanations, examples and real humans to help you if you need it.
Date published: 2022-04-17
Rated 5 out of 5 by from Another year with TurboTax! Turbo Tax has been my preferred tax service provider going on 8 years now (and counting)
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax makes it’s easier to do taxes I love all the info buttons and so forth. It teaches you as you go.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 967
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simplicity, concise explanations and fair prices! I choose Turbo Tax, because of the simple guidance and explanations needed to file my own taxes with ease without paying a large sum and additional fees to other taxpayer services. The price and simplicity keeps me coming back to this tax filing software for the last few years. It's also interesting to learn the various taxable incomes and deductions I could have earn or attain in a given year.
Date published: 2022-04-17
Rated 4 out of 5 by from Mixed feelings A lot of it is very helpful and easy to use. Some of it is very confusing and badly designed, and thus frustrating. The injured/innocent spouse relief sections should be separated. The disaster payout sections were very hard to navigate. It's really expensive. I could have hired someone to help me with my taxes for $168, but I left it too late, and I would have used cheaper software except they couldn't process the 8915-E form. I'll probably be back next year, though.
Date published: 2022-04-17
Rated 5 out of 5 by from turbo tax i have used turbo tax for several years and it makes filing taxes very easy
Date published: 2022-04-17
Rated 2 out of 5 by from Gets the job done but is difficult to use Turbo Tax gets the job done but it is difficult to use. Many screens require long sets of questions just to verify entries, and some forms refuse to take the numbers from my tax forms, computing the numbers itself being off by a bit. Also the inability to paste passwords from a password manager into the import forms is a big insult to proper password practices.
Date published: 2022-04-17
Rated 5 out of 5 by from Best Ever! I have used this site for many years and will continue to do so. The step by step process makes taxes easy and less stressful!
Date published: 2022-04-17
Rated 5 out of 5 by from I love Turbo Tax !!!! Quick Easy and Reliable......... I never get confused doing my taxes on turbo tax online every year.... Its easy to follow and the help really does !!!!!
Date published: 2022-04-17
Rated 1 out of 5 by from Unable to file because Fed refund too low I couldn't use e-file for my State return because my FED return was too low. That in itself is idiotic but to salt the wound, Intuit's password requirements mean I can't always remember my password and I end up changing it or after many days of attempts, finally guess correctly. Because of this, I couldn't pay with a CC either. Congratulations Intuit, no money for you! I'm not going to spend days to spend money on you! NO AD BLOCKERS?! So now a company that I AM PAYING is abusing my Internet Feed with AD's and other misc. scripts AT MY EXPENSE?!
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use Very easy to use with explanations, examples and real humans to help you if you need it.
Date published: 2022-04-17
Rated 5 out of 5 by from Another year with TurboTax! Turbo Tax has been my preferred tax service provider going on 8 years now (and counting)
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax makes it’s easier to do taxes I love all the info buttons and so forth. It teaches you as you go.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 967