TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Same old negatives Said each year... it's annoying to have the dumb little pop-up notes saying things like "I know it's taking a little longer." And, why in the world do you not include e-filing for state returns, but you include it for federal. Why bother with the extra (and annoying) step.
Date published: 2023-02-25
Rated 5 out of 5 by from awesome! Helped me every step of the way and went back and checked anything i missed.
Date published: 2023-02-25
Rated 5 out of 5 by from I hate taxes and I can do this! Taxes are not my favorite thing and I have a small business. I use Quick Books during the year which helps a lot but Turbo Tax is also very easy and when i hit a bump in the road the Live Help has been stellar! This year Jaime fixed my problem in about 1 minute!
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent its great for begginers, will use again next year. Excellent
Date published: 2023-02-25
Rated 5 out of 5 by from TURBO TAX 2023 easy to follow great help from tax experts was fast and easy
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is easy to use for your first time. They constantly make sure they have the right info, which is good in my eyes. Also it didn't cost me anything. They also asked me how I thought I was doing with faces.(I liked that)
Date published: 2023-02-25
Rated 1 out of 5 by from Live didn't help! Had to pay! I spent over two hours on the phone with 4 different people to do a ROTH conversion. The first three, including a CPA who got frustrated and hung up..., couldn't figure it out. Keep in mind I am paying for LIVE and sadly had to pay for LIVE... NOT WORTH IT IT WAS HORRIBLE. I have been using TurboTax for over 10 years and due to this experience I will never use them again. For the same $200 I can get someone to file my taxes for me.
Date published: 2023-02-25
Rated 5 out of 5 by from turbotax is great tool for income taxes time it was awesome and the amazing women who help me was name Lisa and done a great job helping me through the process on get my taxes done
Date published: 2023-02-25
Rated 5 out of 5 by from turbo Tax is good good, why do I need to do this, I am busy. is this a compulsory step?
Date published: 2023-02-25
Rated 5 out of 5 by from THANK YOU TURBO TAX I was able to find answers to most of my questions, and it's very helpful to be able to quit at any time and know that everything is saved. I was able to go back and review details of investment accounts and come back with the right answers.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9657
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Same old negatives Said each year... it's annoying to have the dumb little pop-up notes saying things like "I know it's taking a little longer." And, why in the world do you not include e-filing for state returns, but you include it for federal. Why bother with the extra (and annoying) step.
Date published: 2023-02-25
Rated 5 out of 5 by from awesome! Helped me every step of the way and went back and checked anything i missed.
Date published: 2023-02-25
Rated 5 out of 5 by from I hate taxes and I can do this! Taxes are not my favorite thing and I have a small business. I use Quick Books during the year which helps a lot but Turbo Tax is also very easy and when i hit a bump in the road the Live Help has been stellar! This year Jaime fixed my problem in about 1 minute!
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent its great for begginers, will use again next year. Excellent
Date published: 2023-02-25
Rated 5 out of 5 by from TURBO TAX 2023 easy to follow great help from tax experts was fast and easy
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is easy to use for your first time. They constantly make sure they have the right info, which is good in my eyes. Also it didn't cost me anything. They also asked me how I thought I was doing with faces.(I liked that)
Date published: 2023-02-25
Rated 1 out of 5 by from Live didn't help! Had to pay! I spent over two hours on the phone with 4 different people to do a ROTH conversion. The first three, including a CPA who got frustrated and hung up..., couldn't figure it out. Keep in mind I am paying for LIVE and sadly had to pay for LIVE... NOT WORTH IT IT WAS HORRIBLE. I have been using TurboTax for over 10 years and due to this experience I will never use them again. For the same $200 I can get someone to file my taxes for me.
Date published: 2023-02-25
Rated 5 out of 5 by from turbotax is great tool for income taxes time it was awesome and the amazing women who help me was name Lisa and done a great job helping me through the process on get my taxes done
Date published: 2023-02-25
Rated 5 out of 5 by from turbo Tax is good good, why do I need to do this, I am busy. is this a compulsory step?
Date published: 2023-02-25
Rated 5 out of 5 by from THANK YOU TURBO TAX I was able to find answers to most of my questions, and it's very helpful to be able to quit at any time and know that everything is saved. I was able to go back and review details of investment accounts and come back with the right answers.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9657