TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Gen W from
Wonderful Product!
Accurate, ease of use, best software for filing taxes.
Date published: 2022-02-28
Rated 4 out of 5 by
LeonidAptekar from
TurboTax is helpful
Quite big work to fill out all the forms but doable
Date published: 2022-02-28
Rated 5 out of 5 by
kuroichi from
Very easy to understand each step
Very easy to understand each step and word. Clear format of the website so easy to see and read each sentence.
Date published: 2022-02-28
Rated 3 out of 5 by
demonangelz from
alex needs a raise
okay so i had to go live with an ea named alex he was amazing and really helpfull he solved my problem in minutes
Date published: 2022-02-28
Rated 5 out of 5 by
vannakd from
awesome quick and easy
super fast and easy , been using for 8 years now! wont use anything else
Date published: 2022-02-28
Rated 5 out of 5 by
Nanawisconsin from
Best Tax Product
I attempted to use the same one I did last year(which resulted in errors on my taxes) and it was just as confusing. I decided I would give Turbo a try and I'm glad I did. So easy to understand and the help was outstanding. Highly recommend this service for everyone.
Date published: 2022-02-28
Rated 5 out of 5 by
Lady Lee19 from
Turbo Tax Very Easy Super Fast
Very simple easy fast and simple will ask all family and friends to use
Date published: 2022-02-28
Rated 4 out of 5 by
michele361 from
turbo tax is awesome
everything is perfect - no issues never have an issue
Date published: 2022-02-28
Rated 5 out of 5 by
EasyDK from
So much better than other options I've tried
The experience is less stressful than other options
Date published: 2022-02-28
Rated 3 out of 5 by
Mushroom Derby from
Repeat Customer with Reservations
I've been using TurboTax for several years and it has improved. For one thing, it no longer has you ask questions to a community of users--I'm sorry but tax advice is not something I want to crowdsource! Instead, you can message a consultant. the consultant I asked was not able to answer my question and bumped it to the higher rank of expert, which would have required my paying more money. I found this year's version unduly slow and cumbersome. It used to be that you could jump around to different sections with a fair amount of ease, but now, whenever you sign off, it makes you go through the preliminary questions time and time again. Also, there were a couple of areas where the wording could have been more precise. For example, in the self-employment section in calculating depreciation on one's home, I was asked the value of the home and then the value of the land. It turns out (by referring to the actual IRS forms), the first value is for home plus land, and the second value is the value of the land included in the first value.
All TurboTax® Offerings Reviews - Page 9654
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gen W from
Wonderful Product!
Accurate, ease of use, best software for filing taxes.
Date published: 2022-02-28
Rated 4 out of 5 by
LeonidAptekar from
TurboTax is helpful
Quite big work to fill out all the forms but doable
Date published: 2022-02-28
Rated 5 out of 5 by
kuroichi from
Very easy to understand each step
Very easy to understand each step and word. Clear format of the website so easy to see and read each sentence.
Date published: 2022-02-28
Rated 3 out of 5 by
demonangelz from
alex needs a raise
okay so i had to go live with an ea named alex he was amazing and really helpfull he solved my problem in minutes
Date published: 2022-02-28
Rated 5 out of 5 by
vannakd from
awesome quick and easy
super fast and easy , been using for 8 years now! wont use anything else
Date published: 2022-02-28
Rated 5 out of 5 by
Nanawisconsin from
Best Tax Product
I attempted to use the same one I did last year(which resulted in errors on my taxes) and it was just as confusing. I decided I would give Turbo a try and I'm glad I did. So easy to understand and the help was outstanding. Highly recommend this service for everyone.
Date published: 2022-02-28
Rated 5 out of 5 by
Lady Lee19 from
Turbo Tax Very Easy Super Fast
Very simple easy fast and simple will ask all family and friends to use
Date published: 2022-02-28
Rated 4 out of 5 by
michele361 from
turbo tax is awesome
everything is perfect - no issues never have an issue
Date published: 2022-02-28
Rated 5 out of 5 by
EasyDK from
So much better than other options I've tried
The experience is less stressful than other options
Date published: 2022-02-28
Rated 3 out of 5 by
Mushroom Derby from
Repeat Customer with Reservations
I've been using TurboTax for several years and it has improved. For one thing, it no longer has you ask questions to a community of users--I'm sorry but tax advice is not something I want to crowdsource! Instead, you can message a consultant. the consultant I asked was not able to answer my question and bumped it to the higher rank of expert, which would have required my paying more money. I found this year's version unduly slow and cumbersome. It used to be that you could jump around to different sections with a fair amount of ease, but now, whenever you sign off, it makes you go through the preliminary questions time and time again. Also, there were a couple of areas where the wording could have been more precise. For example, in the self-employment section in calculating depreciation on one's home, I was asked the value of the home and then the value of the land. It turns out (by referring to the actual IRS forms), the first value is for home plus land, and the second value is the value of the land included in the first value.
All TurboTax® Offerings Reviews - Page 9654
Date published: 2022-02-28