TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is great Easy to use and thorough - efficient as always in the past
Date published: 2022-04-16
Rated 5 out of 5 by from Best I've Used Easy to use. Makes it simple and makes me feel more confident about the results.
Date published: 2022-04-16
Rated 5 out of 5 by from Great! Easy and convenient will use next year, will refer to my friends
Date published: 2022-04-16
Rated 5 out of 5 by from First time user Love this site! was very easy to use. will use again!
Date published: 2022-04-16
Rated 1 out of 5 by from Swindled Normally I buy turbo tax from Costco and install it. I forgot to this year but was assured by the website I could just download the install. Then it told me my computer didn't have an advanced enough operating system, so I had to use the online version - and the cost kept creeping up for things I consider normal (like having children!!! which required a deluxe edition). Tack on an extra $50 for filing state. Never again!
Date published: 2022-04-16
Rated 5 out of 5 by from Patient Paula!!!! Thanks for the services and especially Paula's patience with my struggles to understand all the forms and regulations
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is super easy to use. This is our 3rd year filing our taxes using their program.
Date published: 2022-04-16
Rated 5 out of 5 by from Went Well This was very easy. They thought of everything that I needed
Date published: 2022-04-16
Rated 3 out of 5 by from Okay with work arounds which need to be fixed I have been using TurboTax since it was a small company. This is the first year I have had a problem with $0 being hard coded in the property tax box and within the Medical Deduction area. It required a call to TurboTax tech support to find out about a known problem and the work around developed (double clicking the $0). Other than that, the program worked as advertised.
Date published: 2022-04-16
Rated 1 out of 5 by from It was not free as advertised The services are not free as advertised. I will not be using this service in the future
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Easy to use and thorough - efficient as always in the past
Date published: 2022-04-16
Rated 5 out of 5 by from Best I've Used Easy to use. Makes it simple and makes me feel more confident about the results.
Date published: 2022-04-16
Rated 5 out of 5 by from Great! Easy and convenient will use next year, will refer to my friends
Date published: 2022-04-16
Rated 5 out of 5 by from First time user Love this site! was very easy to use. will use again!
Date published: 2022-04-16
Rated 1 out of 5 by from Swindled Normally I buy turbo tax from Costco and install it. I forgot to this year but was assured by the website I could just download the install. Then it told me my computer didn't have an advanced enough operating system, so I had to use the online version - and the cost kept creeping up for things I consider normal (like having children!!! which required a deluxe edition). Tack on an extra $50 for filing state. Never again!
Date published: 2022-04-16
Rated 5 out of 5 by from Patient Paula!!!! Thanks for the services and especially Paula's patience with my struggles to understand all the forms and regulations
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is super easy to use. This is our 3rd year filing our taxes using their program.
Date published: 2022-04-16
Rated 5 out of 5 by from Went Well This was very easy. They thought of everything that I needed
Date published: 2022-04-16
Rated 3 out of 5 by from Okay with work arounds which need to be fixed I have been using TurboTax since it was a small company. This is the first year I have had a problem with $0 being hard coded in the property tax box and within the Medical Deduction area. It required a call to TurboTax tech support to find out about a known problem and the work around developed (double clicking the $0). Other than that, the program worked as advertised.
Date published: 2022-04-16
Rated 1 out of 5 by from It was not free as advertised The services are not free as advertised. I will not be using this service in the future
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9648