TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Robt39 from
Turbo Tax is great
Easy to use and thorough - efficient as always in the past
Date published: 2022-04-16
Rated 5 out of 5 by
AlleyCat99 from
Best I've Used
Easy to use. Makes it simple and makes me feel more confident about the results.
Date published: 2022-04-16
Rated 5 out of 5 by
Kim dew from
Great!
Easy and convenient will use next year, will refer to my friends
Date published: 2022-04-16
Rated 5 out of 5 by
Sobecki77 from
First time user
Love this site! was very easy to use. will use again!
Date published: 2022-04-16
Rated 1 out of 5 by
StopStealingMyMoney333 from
Swindled
Normally I buy turbo tax from Costco and install it. I forgot to this year but was assured by the website I could just download the install. Then it told me my computer didn't have an advanced enough operating system, so I had to use the online version - and the cost kept creeping up for things I consider normal (like having children!!! which required a deluxe edition). Tack on an extra $50 for filing state. Never again!
Date published: 2022-04-16
Rated 5 out of 5 by
Sandy185crazycat from
Patient Paula!!!!
Thanks for the services and especially Paula's patience with my struggles to understand all the forms and regulations
Date published: 2022-04-16
Rated 5 out of 5 by
LKMACK from
Love Turbo Tax
Turbo Tax is super easy to use. This is our 3rd year filing our taxes using their program.
Date published: 2022-04-16
Rated 5 out of 5 by
Toohardtochoose from
Went Well
This was very easy. They thought of everything that I needed
Date published: 2022-04-16
Rated 3 out of 5 by
Lewis1977 from
Okay with work arounds which need to be fixed
I have been using TurboTax since it was a small company. This is the first year I have had a problem with $0 being hard coded in the property tax box and within the Medical Deduction area. It required a call to TurboTax tech support to find out about a known problem and the work around developed (double clicking the $0). Other than that, the program worked as advertised.
Date published: 2022-04-16
Rated 1 out of 5 by
Ajharris32922 from
It was not free as advertised
The services are not free as advertised. I will not be using this service in the future
All TurboTax® Offerings Reviews - Page 9648
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Robt39 from
Turbo Tax is great
Easy to use and thorough - efficient as always in the past
Date published: 2022-04-16
Rated 5 out of 5 by
AlleyCat99 from
Best I've Used
Easy to use. Makes it simple and makes me feel more confident about the results.
Date published: 2022-04-16
Rated 5 out of 5 by
Kim dew from
Great!
Easy and convenient will use next year, will refer to my friends
Date published: 2022-04-16
Rated 5 out of 5 by
Sobecki77 from
First time user
Love this site! was very easy to use. will use again!
Date published: 2022-04-16
Rated 1 out of 5 by
StopStealingMyMoney333 from
Swindled
Normally I buy turbo tax from Costco and install it. I forgot to this year but was assured by the website I could just download the install. Then it told me my computer didn't have an advanced enough operating system, so I had to use the online version - and the cost kept creeping up for things I consider normal (like having children!!! which required a deluxe edition). Tack on an extra $50 for filing state. Never again!
Date published: 2022-04-16
Rated 5 out of 5 by
Sandy185crazycat from
Patient Paula!!!!
Thanks for the services and especially Paula's patience with my struggles to understand all the forms and regulations
Date published: 2022-04-16
Rated 5 out of 5 by
LKMACK from
Love Turbo Tax
Turbo Tax is super easy to use. This is our 3rd year filing our taxes using their program.
Date published: 2022-04-16
Rated 5 out of 5 by
Toohardtochoose from
Went Well
This was very easy. They thought of everything that I needed
Date published: 2022-04-16
Rated 3 out of 5 by
Lewis1977 from
Okay with work arounds which need to be fixed
I have been using TurboTax since it was a small company. This is the first year I have had a problem with $0 being hard coded in the property tax box and within the Medical Deduction area. It required a call to TurboTax tech support to find out about a known problem and the work around developed (double clicking the $0). Other than that, the program worked as advertised.
Date published: 2022-04-16
Rated 1 out of 5 by
Ajharris32922 from
It was not free as advertised
The services are not free as advertised. I will not be using this service in the future
All TurboTax® Offerings Reviews - Page 9648
Date published: 2022-04-16