TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Service It's been a few years since I have had to file taxes. The last filing was with Turbo Tax and I must say they are still have the same great service I remember from then. They take time to explain what they are doing and how it will affect me. That was awesome. I've prepared taxes myself in the past so I understand how that is. They are my go to service.
Date published: 2022-02-20
Rated 5 out of 5 by from Always so easy! love the way turbo tax takes me through every possible situation step by step in regard to anything that can impact my taxes. I feel confident and safe using turbotax.
Date published: 2022-02-20
Rated 4 out of 5 by from QUICK AND EASY I definitely appreciate how straight and narrow turbo tax is, and if there are sections i wasnt sure on, the faq/help section quickly explained things for me.
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use I have used for many years and keep coming back. Ease of use and ability to scan for all tax situations work for me.
Date published: 2022-02-20
Rated 4 out of 5 by from Still the best option, but not perfect I have used Self-Employed for about 5 years now. It's always been amazing. This year things are a bit slower. I spent over an hour with someone who wasn't an "expert" who then told me I needed to schedule another appointment with a different person. That then took about 40 minutes of waiting, followed by another hour+ meeting. In the end the solution was to delete the document and start over. The help wasn't the most helpful beacuse the software prevented a very simple fix. I will still beusing this next year though.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax - Every year Every year your software makes the painful process of filing taxes as simple as it could be. The ability to use your software to keep abreast of tax code and finding the eligible deductions/credits.
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome Awesome and free. Easy to use. Been using for years
Date published: 2022-02-20
Rated 3 out of 5 by from Not free anymore dissapointing easy to use especially if you have used before I have never had to pay until this year, that was very dissappointing
Date published: 2022-02-20
Rated 5 out of 5 by from Easy & Simple Quick, Simple & Convenient Awesome Process 8 years in row Thanks!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is great I'v e been using Turbo Tax for several years now. I like it and there is a lot of information help on it.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9644
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service It's been a few years since I have had to file taxes. The last filing was with Turbo Tax and I must say they are still have the same great service I remember from then. They take time to explain what they are doing and how it will affect me. That was awesome. I've prepared taxes myself in the past so I understand how that is. They are my go to service.
Date published: 2022-02-20
Rated 5 out of 5 by from Always so easy! love the way turbo tax takes me through every possible situation step by step in regard to anything that can impact my taxes. I feel confident and safe using turbotax.
Date published: 2022-02-20
Rated 4 out of 5 by from QUICK AND EASY I definitely appreciate how straight and narrow turbo tax is, and if there are sections i wasnt sure on, the faq/help section quickly explained things for me.
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use I have used for many years and keep coming back. Ease of use and ability to scan for all tax situations work for me.
Date published: 2022-02-20
Rated 4 out of 5 by from Still the best option, but not perfect I have used Self-Employed for about 5 years now. It's always been amazing. This year things are a bit slower. I spent over an hour with someone who wasn't an "expert" who then told me I needed to schedule another appointment with a different person. That then took about 40 minutes of waiting, followed by another hour+ meeting. In the end the solution was to delete the document and start over. The help wasn't the most helpful beacuse the software prevented a very simple fix. I will still beusing this next year though.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax - Every year Every year your software makes the painful process of filing taxes as simple as it could be. The ability to use your software to keep abreast of tax code and finding the eligible deductions/credits.
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome Awesome and free. Easy to use. Been using for years
Date published: 2022-02-20
Rated 3 out of 5 by from Not free anymore dissapointing easy to use especially if you have used before I have never had to pay until this year, that was very dissappointing
Date published: 2022-02-20
Rated 5 out of 5 by from Easy & Simple Quick, Simple & Convenient Awesome Process 8 years in row Thanks!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is great I'v e been using Turbo Tax for several years now. I like it and there is a lot of information help on it.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9644