TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Best user friendly Taxes Website I've been filing with TurboTax for the last 4 years and it never failed to provide me the best information with experts help and easy to use website.
Date published: 2021-02-28
Rated 5 out of 5 by from Great! Great experience have been doing it for 7 years!!!
Date published: 2021-02-28
Rated 2 out of 5 by from Mediocre and getting worse This year was a hassle and it seems that TurboTax is getting pricier while getting progressively more annoying. You have some kind of bug in your mortgage tax form that doesn't allow cents. I figured out after repeatedly getting a "Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263" error while trying to file. Your automated chat was UTTERLY USELESS and kept telling me I could speak to someone after 164 minutes. Seriously?! This is a paid service. Nobody paying for your service should have to wait that long for help. This is a massive failure on your part and it was only guesswork that I figured out what was causing the problem. Will be looking into your competitors for next year. This was a disaster.
Date published: 2021-02-28
Rated 5 out of 5 by from none easy and simple to use.............................
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome! Easy, complete, thorough. I have been using Turbo Tax for years!
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax is easy Fairly easy. great for double checking info. love payment out of return option,
Date published: 2021-02-28
Rated 4 out of 5 by from pretty simple easy to follow step by step form but can use more examples or explanations for some questions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy and i am a first time user. Thank you!!!
Date published: 2021-02-28
Rated 5 out of 5 by from This makes dealing with the Government tolerable Leads you through a frightful process without stress!
Date published: 2021-02-28
Rated 5 out of 5 by from good service easy to use. good price, fairly quick to enter information
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9638
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Best user friendly Taxes Website I've been filing with TurboTax for the last 4 years and it never failed to provide me the best information with experts help and easy to use website.
Date published: 2021-02-28
Rated 5 out of 5 by from Great! Great experience have been doing it for 7 years!!!
Date published: 2021-02-28
Rated 2 out of 5 by from Mediocre and getting worse This year was a hassle and it seems that TurboTax is getting pricier while getting progressively more annoying. You have some kind of bug in your mortgage tax form that doesn't allow cents. I figured out after repeatedly getting a "Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263" error while trying to file. Your automated chat was UTTERLY USELESS and kept telling me I could speak to someone after 164 minutes. Seriously?! This is a paid service. Nobody paying for your service should have to wait that long for help. This is a massive failure on your part and it was only guesswork that I figured out what was causing the problem. Will be looking into your competitors for next year. This was a disaster.
Date published: 2021-02-28
Rated 5 out of 5 by from none easy and simple to use.............................
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome! Easy, complete, thorough. I have been using Turbo Tax for years!
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax is easy Fairly easy. great for double checking info. love payment out of return option,
Date published: 2021-02-28
Rated 4 out of 5 by from pretty simple easy to follow step by step form but can use more examples or explanations for some questions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy and i am a first time user. Thank you!!!
Date published: 2021-02-28
Rated 5 out of 5 by from This makes dealing with the Government tolerable Leads you through a frightful process without stress!
Date published: 2021-02-28
Rated 5 out of 5 by from good service easy to use. good price, fairly quick to enter information
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9638