TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Federal OK, IL state an issue No issues encountered with Federal Return, but had issues with IL state forms. Application said form IL-1065-V was not yet available. Got email notification (and confirmed on website) that form was available, but over a week and two updates later application still saying not available. Even worse, won't allow printing of the other forms even though could complete by downloading the 'unavailable' form from IL website. Talked with 2 different 'experts' with final result being 'wait for a future update'.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy to use and understand. I had one question throughout the entire process which was answered by one the "what does this mean" hyperlinks.
Date published: 2021-02-21
Rated 4 out of 5 by from Unexpected charges Easy to use but charges should be posted sooner. Other than that, I think Turbo is ok.
Date published: 2021-02-21
Rated 5 out of 5 by from Consistant and Easy to use every year! We really enjoy the pop-up help and community support areas. We like the built in options to review multiple ways to file. The step-by-step is superb!
Date published: 2021-02-21
Rated 2 out of 5 by from HSA RIP OFF I am pretty frustrated that I was charged $35 to file my taxes because of my HSA. First of all, I don't even like having the HSA. The health insurance plan my company provides requires me to have it - its expensive to have this type of insurance as it is. So to also be charged come tax season is extremely frustrating. Not happy about this at all.
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful Experience Turbo Tax helped me with my taxes when everyone else could not. The uploads was wonderful.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is very easy,fast and accurate! I love how fast and easy Turbo Tax is. Love the accuracy.
Date published: 2021-02-21
Rated 5 out of 5 by from excellent Easily Understood and Easy to Fill Out! Will continue to use...
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is easy/safe and quick to use I love the ease and the confidence I have when I use Turbotax. They have not let me down yet and I have been using them for at least 5 yrs
Date published: 2021-02-21
Rated 3 out of 5 by from Why do I pay extra to file state return? I have used Turbo tax for as long as I can remember. 2 things bother me. I have to pay to file state forms. Why? keeps downloading an old state that I haven't used in 6 years. No biggie just seems to waste time
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9637
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Federal OK, IL state an issue No issues encountered with Federal Return, but had issues with IL state forms. Application said form IL-1065-V was not yet available. Got email notification (and confirmed on website) that form was available, but over a week and two updates later application still saying not available. Even worse, won't allow printing of the other forms even though could complete by downloading the 'unavailable' form from IL website. Talked with 2 different 'experts' with final result being 'wait for a future update'.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy to use and understand. I had one question throughout the entire process which was answered by one the "what does this mean" hyperlinks.
Date published: 2021-02-21
Rated 4 out of 5 by from Unexpected charges Easy to use but charges should be posted sooner. Other than that, I think Turbo is ok.
Date published: 2021-02-21
Rated 5 out of 5 by from Consistant and Easy to use every year! We really enjoy the pop-up help and community support areas. We like the built in options to review multiple ways to file. The step-by-step is superb!
Date published: 2021-02-21
Rated 2 out of 5 by from HSA RIP OFF I am pretty frustrated that I was charged $35 to file my taxes because of my HSA. First of all, I don't even like having the HSA. The health insurance plan my company provides requires me to have it - its expensive to have this type of insurance as it is. So to also be charged come tax season is extremely frustrating. Not happy about this at all.
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful Experience Turbo Tax helped me with my taxes when everyone else could not. The uploads was wonderful.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is very easy,fast and accurate! I love how fast and easy Turbo Tax is. Love the accuracy.
Date published: 2021-02-21
Rated 5 out of 5 by from excellent Easily Understood and Easy to Fill Out! Will continue to use...
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is easy/safe and quick to use I love the ease and the confidence I have when I use Turbotax. They have not let me down yet and I have been using them for at least 5 yrs
Date published: 2021-02-21
Rated 3 out of 5 by from Why do I pay extra to file state return? I have used Turbo tax for as long as I can remember. 2 things bother me. I have to pay to file state forms. Why? keeps downloading an old state that I haven't used in 6 years. No biggie just seems to waste time
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9637