TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax if fairly easy to use. Turbo Tax to me was more friendly in past years than this year. It probably takes awhile to get familiar with it.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is nice and easy For several years now I have been using TurboTax and every year the process is nice and easy
Date published: 2021-03-03
Rated 4 out of 5 by from Everything was great but one thing Everything was great as usual but the only thing is... why am I paying for "Live Deluxe" if I can't get anyone live to help with my taxes? VERY FRUSTRATING and the whole reason I chose that option is so I could have help with a few things.
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy We did not need to use tax expert this year. Last year we did and they helped with our questions
Date published: 2021-03-03
Rated 5 out of 5 by from Tax Its nice using turbo tax. I fill out all my information
Date published: 2021-03-03
Rated 3 out of 5 by from a problem this year I was disappointed by Turbo Tax this year. It didn't prompt me to include my social security income and therefore I left it out and the IRS rejected my filing. It also told me that when I opened Turbo Tax, there would be information on how I could fix my problem. There was no information.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is Great Turbo tax is affordable & great for new tax filers.
Date published: 2021-03-03
Rated 3 out of 5 by from should always be free should be free always it's been a tough year. You said it was 60$ then. i had to pay an extra 40$, not fair. Just take the 60.
Date published: 2021-03-03
Rated 4 out of 5 by from It is a great service, just too expensive this year it was a little confusing but when I got a Turbo Expert, Erika was very helpful and never gave up on helping me. I was very happy with her assistance. And very polite too.
Date published: 2021-03-03
Rated 5 out of 5 by from great experience easy filing and Steve the expert helped me a lot in making it easier to file online.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 9635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax if fairly easy to use. Turbo Tax to me was more friendly in past years than this year. It probably takes awhile to get familiar with it.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is nice and easy For several years now I have been using TurboTax and every year the process is nice and easy
Date published: 2021-03-03
Rated 4 out of 5 by from Everything was great but one thing Everything was great as usual but the only thing is... why am I paying for "Live Deluxe" if I can't get anyone live to help with my taxes? VERY FRUSTRATING and the whole reason I chose that option is so I could have help with a few things.
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy We did not need to use tax expert this year. Last year we did and they helped with our questions
Date published: 2021-03-03
Rated 5 out of 5 by from Tax Its nice using turbo tax. I fill out all my information
Date published: 2021-03-03
Rated 3 out of 5 by from a problem this year I was disappointed by Turbo Tax this year. It didn't prompt me to include my social security income and therefore I left it out and the IRS rejected my filing. It also told me that when I opened Turbo Tax, there would be information on how I could fix my problem. There was no information.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is Great Turbo tax is affordable & great for new tax filers.
Date published: 2021-03-03
Rated 3 out of 5 by from should always be free should be free always it's been a tough year. You said it was 60$ then. i had to pay an extra 40$, not fair. Just take the 60.
Date published: 2021-03-03
Rated 4 out of 5 by from It is a great service, just too expensive this year it was a little confusing but when I got a Turbo Expert, Erika was very helpful and never gave up on helping me. I was very happy with her assistance. And very polite too.
Date published: 2021-03-03
Rated 5 out of 5 by from great experience easy filing and Steve the expert helped me a lot in making it easier to file online.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 9635