TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Saved the Day! This is my second time using TurboTax. I am now living abroad, and TurboTax provided information on the differing information I needed to file my taxes properly. Thanks!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax 22 years of Great Service After more than 22 years of using TurboTax, I can proudly say that I'm never been disappointed. TurboTax keeps getting better and easier to use each year. It's very comprehensive and a joy to use. I'm a Customer for Life! Thank you TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by from I Recommend Turbo Tax Turbo Tax is so easy to use. I have been a customer for 3 years!
Date published: 2021-03-01
Rated 3 out of 5 by from Wish we had more direct help We were disappointed that they didn't accept a Milwaukee zip code that we entered directly from the form. We couldn't understand why out Manistique zip code would need to be for our Milwaukee BMO Harris Bank address???
Date published: 2021-03-01
Rated 5 out of 5 by from I ENJOYED DOING MY TAXES WITH TURBO TAX QUICK EASY AND HEY $0 BUCKS IS AFFORDABLE! TOOK LESS THAN 10 MIN. THEY GAVE YOU ALL THE ANSWERS BEFORE YOU HAD TON ASK THE QUESTION.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product. Just what I needed to file accurate Taxes. This is a great product.
Date published: 2021-03-01
Rated 4 out of 5 by from 8 years Turbo tax I have always had a positive experience with Turbo tax. The questions are easy to understand and you can search the Q &A if you need too. If there was ever a mistake, its because I entered something wrong. They give multiple chances to check returns.
Date published: 2021-03-01
Rated 4 out of 5 by from SO SO I really like how easy it's to follow the steps but I didn't like to be charge 140 to "include" a form. I wasn't asked to fill out such form so I was disappointed with that.
Date published: 2021-03-01
Rated 2 out of 5 by from tangled in bureaucracy There's no way to know whether the inability to e-file was the fault of TurboTax or the IRS, but I now have to send in a paper return, with refund much delayed. The reason: I accurately furnished the AGI from the 2019 return my wife and I jointly filed, but the system said I had failed to give AGI for my wife only. Repeated efforts to correct things were of no avail. Separately, I expect a correction notice from the IRS because the amount of our refund did not change when I added a 1099-B with about $3,000 in long-term capital gains. I double- and triple-checked the return.
Date published: 2021-03-01
Rated 5 out of 5 by from Twice as much versus other ax Software This was twice as easy with twice the return. 5 stars
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9633
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Saved the Day! This is my second time using TurboTax. I am now living abroad, and TurboTax provided information on the differing information I needed to file my taxes properly. Thanks!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax 22 years of Great Service After more than 22 years of using TurboTax, I can proudly say that I'm never been disappointed. TurboTax keeps getting better and easier to use each year. It's very comprehensive and a joy to use. I'm a Customer for Life! Thank you TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by from I Recommend Turbo Tax Turbo Tax is so easy to use. I have been a customer for 3 years!
Date published: 2021-03-01
Rated 3 out of 5 by from Wish we had more direct help We were disappointed that they didn't accept a Milwaukee zip code that we entered directly from the form. We couldn't understand why out Manistique zip code would need to be for our Milwaukee BMO Harris Bank address???
Date published: 2021-03-01
Rated 5 out of 5 by from I ENJOYED DOING MY TAXES WITH TURBO TAX QUICK EASY AND HEY $0 BUCKS IS AFFORDABLE! TOOK LESS THAN 10 MIN. THEY GAVE YOU ALL THE ANSWERS BEFORE YOU HAD TON ASK THE QUESTION.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product. Just what I needed to file accurate Taxes. This is a great product.
Date published: 2021-03-01
Rated 4 out of 5 by from 8 years Turbo tax I have always had a positive experience with Turbo tax. The questions are easy to understand and you can search the Q &A if you need too. If there was ever a mistake, its because I entered something wrong. They give multiple chances to check returns.
Date published: 2021-03-01
Rated 4 out of 5 by from SO SO I really like how easy it's to follow the steps but I didn't like to be charge 140 to "include" a form. I wasn't asked to fill out such form so I was disappointed with that.
Date published: 2021-03-01
Rated 2 out of 5 by from tangled in bureaucracy There's no way to know whether the inability to e-file was the fault of TurboTax or the IRS, but I now have to send in a paper return, with refund much delayed. The reason: I accurately furnished the AGI from the 2019 return my wife and I jointly filed, but the system said I had failed to give AGI for my wife only. Repeated efforts to correct things were of no avail. Separately, I expect a correction notice from the IRS because the amount of our refund did not change when I added a 1099-B with about $3,000 in long-term capital gains. I double- and triple-checked the return.
Date published: 2021-03-01
Rated 5 out of 5 by from Twice as much versus other ax Software This was twice as easy with twice the return. 5 stars
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9633