TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Experience Made filing my taxes easy. James was always available if I had a question. I will certainly continue to use Turbo Tax.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is Awesome! Extremely smooth and customer-oriented service. TurboTax self-services or their CPA's are the best
Date published: 2021-04-20
Rated 4 out of 5 by from Works Fine Turbotax by and large works fine. The last step at efiling appears that an Audit Defense of $45 is automatically added; it took me more than half hour to figure out that is an option.
Date published: 2021-04-20
Rated 5 out of 5 by from Fantastic, easy, and quick Anita was super helpful in organizing my personal and business taxes. Made the process simple, easy, and convenient.
Date published: 2021-04-20
Rated 5 out of 5 by from Another year of trouble free filing Excellent product, gets easier every year. I love how all my information imports from my investment accounts and filing my business taxes are a breeze
Date published: 2021-04-20
Rated 4 out of 5 by from Had a few mishaps but it went smoothly after that My first time and it went well I had a few complicated moments but I took my time and got through it pretty well
Date published: 2021-04-20
Rated 5 out of 5 by from Great program. Very simple and the help feature is great. I will continue to use in the future.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is a real time saver I have always considered going to a CPA to have my taxes prepared but when I start looking at all of the information that I have to gather up from multiple investment accounts, explaining everything to them and then waiting weeks for them to complete the forms I always come back to TurboTax. TurboTax logically goes through the filing process, identifying which forms are needed and the online access to most of my accounts makes filling in the forms a breeze. What would have taken several weeks with a CPA only takes a day or two with TurboTax
Date published: 2021-04-20
Rated 1 out of 5 by from FEE, FEE, FEE, definitely not FREE, FREE, FREE I'm a career Firefighter/ EMT the last has been very tough for my wife and I, My wife was layed off due COVID-19. I work so many extra hours responding to so many medical calls involving COVID-19 sick patients. Its been very hard. Finally able to seat down and do my mothers, father in laws and my wife and Is taxes. Thats right I do three separate tax returns. At the end of mine tax return I noticed a $40 fee that wasn't mentioned earlier. It's just sad to see how some company are imposing hiding fees on their customers in a still difficult time for many people still.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is the best Didn’t like first preparer, luckily I called to complain and Ronna took care of me
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 964
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Experience Made filing my taxes easy. James was always available if I had a question. I will certainly continue to use Turbo Tax.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is Awesome! Extremely smooth and customer-oriented service. TurboTax self-services or their CPA's are the best
Date published: 2021-04-20
Rated 4 out of 5 by from Works Fine Turbotax by and large works fine. The last step at efiling appears that an Audit Defense of $45 is automatically added; it took me more than half hour to figure out that is an option.
Date published: 2021-04-20
Rated 5 out of 5 by from Fantastic, easy, and quick Anita was super helpful in organizing my personal and business taxes. Made the process simple, easy, and convenient.
Date published: 2021-04-20
Rated 5 out of 5 by from Another year of trouble free filing Excellent product, gets easier every year. I love how all my information imports from my investment accounts and filing my business taxes are a breeze
Date published: 2021-04-20
Rated 4 out of 5 by from Had a few mishaps but it went smoothly after that My first time and it went well I had a few complicated moments but I took my time and got through it pretty well
Date published: 2021-04-20
Rated 5 out of 5 by from Great program. Very simple and the help feature is great. I will continue to use in the future.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is a real time saver I have always considered going to a CPA to have my taxes prepared but when I start looking at all of the information that I have to gather up from multiple investment accounts, explaining everything to them and then waiting weeks for them to complete the forms I always come back to TurboTax. TurboTax logically goes through the filing process, identifying which forms are needed and the online access to most of my accounts makes filling in the forms a breeze. What would have taken several weeks with a CPA only takes a day or two with TurboTax
Date published: 2021-04-20
Rated 1 out of 5 by from FEE, FEE, FEE, definitely not FREE, FREE, FREE I'm a career Firefighter/ EMT the last has been very tough for my wife and I, My wife was layed off due COVID-19. I work so many extra hours responding to so many medical calls involving COVID-19 sick patients. Its been very hard. Finally able to seat down and do my mothers, father in laws and my wife and Is taxes. Thats right I do three separate tax returns. At the end of mine tax return I noticed a $40 fee that wasn't mentioned earlier. It's just sad to see how some company are imposing hiding fees on their customers in a still difficult time for many people still.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is the best Didn’t like first preparer, luckily I called to complain and Ronna took care of me
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 964