TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Blow it out your from
Not very accurate
I have used Turbotax for many years. This is the first time that I had been rejected 4 times during filing. It imports last years data, does all it's special checks and says all is good. Then itgets kicked back by IRS for something TT should caught, wife's DL number, wife's AGi not on form, which I put in there 3 times. Wasted a lot of my time, downloading forms to verify all was correct. If they are supposed to being doing all these checks, they should have caught it. Also they came back and said I had to pay another $20 because I had one more form when I was almost completed. I doubt I will use them next year.
Date published: 2022-04-18
Rated 5 out of 5 by
null from
Great Experience with Turbo Tax
Very easy and user friendly. Prepared Federal and State return in under 45 minutes.
Date published: 2022-04-18
Rated 4 out of 5 by
TheBill9 from
TurboTax is easy for a typical return
When I ran into an issue getting the efile to work correctly, your live assistant was wonderful and got it fixed up pronto!
Date published: 2022-04-18
Rated 3 out of 5 by
mfetta from
Too Expensive
It would have been cheaper to buy the software vs online.
Date published: 2022-04-18
Rated 2 out of 5 by
someGuYYYY from
Complete pain
downloading and installing was entirely too much work. could have filed a simple return with an in-person tax preparer for less money, effort, and time.
Date published: 2022-04-18
Rated 5 out of 5 by
Bethany001 from
Great Customer Service
The customer service agent I had was very friendly, knowledgeable, personable, and thorough. I would highly recommend Turbo tax for that reason.
Date published: 2022-04-18
Rated 5 out of 5 by
Brendo17 from
TurboTax makes life easy
TurboTax makes tax-filing easy... even when filing at the last minute. It's ability to connect with my bank and identify the information needed from my forms. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by
Kent S from
Turbo Tax did a good job again, except for 1 item
All areas appeared to be good, and easy to follow along. When a question came up was easy to follow except on the state form. Nebraska has a property tax credit introduced in 2020. The line #36 which is the filing line is there but not information in Turbo Tax and could not enter anything there. Had to file State on a hand done mail in return.
Date published: 2022-04-18
Rated 5 out of 5 by
Miguelito99 from
Turbo Tax is easy to use
I used the Turbo Tax free edition and the experience was very easy.
Date published: 2022-04-18
Rated 5 out of 5 by
hoppertax123 from
easy and simple
Focused and intuitive ensure you info is accurate.
All TurboTax® Offerings Reviews - Page 9630
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Blow it out your from
Not very accurate
I have used Turbotax for many years. This is the first time that I had been rejected 4 times during filing. It imports last years data, does all it's special checks and says all is good. Then itgets kicked back by IRS for something TT should caught, wife's DL number, wife's AGi not on form, which I put in there 3 times. Wasted a lot of my time, downloading forms to verify all was correct. If they are supposed to being doing all these checks, they should have caught it. Also they came back and said I had to pay another $20 because I had one more form when I was almost completed. I doubt I will use them next year.
Date published: 2022-04-18
Rated 5 out of 5 by
null from
Great Experience with Turbo Tax
Very easy and user friendly. Prepared Federal and State return in under 45 minutes.
Date published: 2022-04-18
Rated 4 out of 5 by
TheBill9 from
TurboTax is easy for a typical return
When I ran into an issue getting the efile to work correctly, your live assistant was wonderful and got it fixed up pronto!
Date published: 2022-04-18
Rated 3 out of 5 by
mfetta from
Too Expensive
It would have been cheaper to buy the software vs online.
Date published: 2022-04-18
Rated 2 out of 5 by
someGuYYYY from
Complete pain
downloading and installing was entirely too much work. could have filed a simple return with an in-person tax preparer for less money, effort, and time.
Date published: 2022-04-18
Rated 5 out of 5 by
Bethany001 from
Great Customer Service
The customer service agent I had was very friendly, knowledgeable, personable, and thorough. I would highly recommend Turbo tax for that reason.
Date published: 2022-04-18
Rated 5 out of 5 by
Brendo17 from
TurboTax makes life easy
TurboTax makes tax-filing easy... even when filing at the last minute. It's ability to connect with my bank and identify the information needed from my forms. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by
Kent S from
Turbo Tax did a good job again, except for 1 item
All areas appeared to be good, and easy to follow along. When a question came up was easy to follow except on the state form. Nebraska has a property tax credit introduced in 2020. The line #36 which is the filing line is there but not information in Turbo Tax and could not enter anything there. Had to file State on a hand done mail in return.
Date published: 2022-04-18
Rated 5 out of 5 by
Miguelito99 from
Turbo Tax is easy to use
I used the Turbo Tax free edition and the experience was very easy.
Date published: 2022-04-18
Rated 5 out of 5 by
hoppertax123 from
easy and simple
Focused and intuitive ensure you info is accurate.
All TurboTax® Offerings Reviews - Page 9630
Date published: 2022-04-18