TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Stupid Oversight by TURBO TAX Was unable to e-file this year. Last year I had to submit an an amended return to both federal and state. When e-filing this year, I was asked for my AGI. There is no place in Turbo Tax on how to do that after you file an amended return. I used the figures from Turbo Tax and my e-file was rejected four times by the IRS. I have a simple tax return - use standard deduction. Still no positive help from Turbo Tax, so now I have to actually mail my returns (the horror!). It would be nice if, when getting ready to e-file, if Turbo Tax asked this: "Did you file an amended return last year? What a simple oversight.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes doing my taxes easy! I have used Turbo Tax for years and love it. It is super easy!
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Effective I've been using TurboTax since 2014 and had no issues since then.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go it was great way better to sit at home and get it done yourself without relying on someone else to get it done.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax not as easy as it used to be I've used it for years but found this version harder to get through. The required answer was not always clear. Then I ran into a 2210 glitch ... a form I didn't need; it wouldn't let me proceed without it. Took me a long time to find a discussion but I did finally find it and what to do. I was afraid I'd have to upgrade and pay extra. Never had any problems with former versions.
Date published: 2021-02-28
Rated 5 out of 5 by from I Love Turbo Tax! Turbo Tax the worry out of filing my taxes. I like that you go step by step and more importantly, you can go back and review at any time. It is so user friendly!
Date published: 2021-02-28
Rated 2 out of 5 by from After 10+ years as a TT user, it's over. I've been attempting to efile my taxes with TT for the last week. TT had to update the (federal) software to process forms 1099r & 8915e correctly. Apparently, TT forgot to update the (state) software. For me, it's Wisconsin. The problem will not be updated until 03/15/2021. I'm just going to save myself $50 and file for free at the WI government site. TT just sells the tools that our government offers us for free. Ended up costing $130 for Federal (efile and direct deposit). TT prices get more and more extreme every year. Live and learn.. good luck ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is awesome! Overall a great product, however the page dealing with the 1095-C was confusing because our 1095-C had nothing in the columns - however this year the 1095-C is NOT required.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is so awesome! I love using TurboTax! It is super easy to use and gives you step by step directions. Plus it's free!
Date published: 2021-02-28
Rated 5 out of 5 by from I really enjoy the ease to file my taxes. Turbo tax makes it easy and gives me piece of mind that everything is done correctly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9630
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Stupid Oversight by TURBO TAX Was unable to e-file this year. Last year I had to submit an an amended return to both federal and state. When e-filing this year, I was asked for my AGI. There is no place in Turbo Tax on how to do that after you file an amended return. I used the figures from Turbo Tax and my e-file was rejected four times by the IRS. I have a simple tax return - use standard deduction. Still no positive help from Turbo Tax, so now I have to actually mail my returns (the horror!). It would be nice if, when getting ready to e-file, if Turbo Tax asked this: "Did you file an amended return last year? What a simple oversight.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes doing my taxes easy! I have used Turbo Tax for years and love it. It is super easy!
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Effective I've been using TurboTax since 2014 and had no issues since then.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go it was great way better to sit at home and get it done yourself without relying on someone else to get it done.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax not as easy as it used to be I've used it for years but found this version harder to get through. The required answer was not always clear. Then I ran into a 2210 glitch ... a form I didn't need; it wouldn't let me proceed without it. Took me a long time to find a discussion but I did finally find it and what to do. I was afraid I'd have to upgrade and pay extra. Never had any problems with former versions.
Date published: 2021-02-28
Rated 5 out of 5 by from I Love Turbo Tax! Turbo Tax the worry out of filing my taxes. I like that you go step by step and more importantly, you can go back and review at any time. It is so user friendly!
Date published: 2021-02-28
Rated 2 out of 5 by from After 10+ years as a TT user, it's over. I've been attempting to efile my taxes with TT for the last week. TT had to update the (federal) software to process forms 1099r & 8915e correctly. Apparently, TT forgot to update the (state) software. For me, it's Wisconsin. The problem will not be updated until 03/15/2021. I'm just going to save myself $50 and file for free at the WI government site. TT just sells the tools that our government offers us for free. Ended up costing $130 for Federal (efile and direct deposit). TT prices get more and more extreme every year. Live and learn.. good luck ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is awesome! Overall a great product, however the page dealing with the 1095-C was confusing because our 1095-C had nothing in the columns - however this year the 1095-C is NOT required.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is so awesome! I love using TurboTax! It is super easy to use and gives you step by step directions. Plus it's free!
Date published: 2021-02-28
Rated 5 out of 5 by from I really enjoy the ease to file my taxes. Turbo tax makes it easy and gives me piece of mind that everything is done correctly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9630