TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from QUIT CHANGING EVERYTHING Gets worse and worse every year! Asks for activation code on every single log in which in turn makes me have to buy 2 copies every year.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is wonderful! I've been using TT for a number of years now and its always been easy to use. I kinda wish it wasn't as expensive as it is now, but its cheaper than going to a tax agency. Thanks TT for always being easy to use and being available every year!
Date published: 2022-04-13
Rated 5 out of 5 by from Fast and user friendly. Easy to follow. I tried to use another online filing app but stopped and came back to Turbo. So much easier. And answers sny qywdtion you may have.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy to use It was a click and go! It was easy to follow instructions.
Date published: 2022-04-13
Rated 1 out of 5 by from Complete crap! The turbo tax system keeps trying to file our return as married filing separately when e-filing. I had to print out the return which clearly shows us filing married joint. We have never filed separately in 32+ years of marriage. This has been happening for two years straight! It’s frustrating that I have paid for a service and can’t use it! I’m now having to go to a tax preparer to get this done right. The Feds need to do a deeper investigation into Intuit. Because you don’t get what you pat for. No I get to run out to a tax accountant tomorrow to fix what Intuit screwed up.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Gets the Job Done! Found the entry of forms very frustrating and time consuming.
Date published: 2022-04-13
Rated 5 out of 5 by from Has Never let me Down!! I just did an amendment and it was easier than I thought. Turbotax is always the way to go.
Date published: 2022-04-13
Rated 3 out of 5 by from Forced Fees The program is very easy to use. But if you have anything "complicated" (retirement programs, HSA, simple deductions, etc.) they will force you to pay additional fees. I have filed with them in the past with the exact same situation and have never had to pay. Disappointed that they wait until you are halfway through filing to be told your situation is too complex for the free product.
Date published: 2022-04-13
Rated 2 out of 5 by from overpriced and could not recall my decision I wanted to recall.change my decision to recall expert help since if you follow all the prompts you really done need expert advice. Being a TT customer for 5+ years its super easy to navigate. I was on a dead line and had to file today so I am not happy about the cost.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax works! I've bee using TurboTax for more than a decade. The new online version is great. Quick response, with a friendly interface.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9629
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from QUIT CHANGING EVERYTHING Gets worse and worse every year! Asks for activation code on every single log in which in turn makes me have to buy 2 copies every year.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is wonderful! I've been using TT for a number of years now and its always been easy to use. I kinda wish it wasn't as expensive as it is now, but its cheaper than going to a tax agency. Thanks TT for always being easy to use and being available every year!
Date published: 2022-04-13
Rated 5 out of 5 by from Fast and user friendly. Easy to follow. I tried to use another online filing app but stopped and came back to Turbo. So much easier. And answers sny qywdtion you may have.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy to use It was a click and go! It was easy to follow instructions.
Date published: 2022-04-13
Rated 1 out of 5 by from Complete crap! The turbo tax system keeps trying to file our return as married filing separately when e-filing. I had to print out the return which clearly shows us filing married joint. We have never filed separately in 32+ years of marriage. This has been happening for two years straight! It’s frustrating that I have paid for a service and can’t use it! I’m now having to go to a tax preparer to get this done right. The Feds need to do a deeper investigation into Intuit. Because you don’t get what you pat for. No I get to run out to a tax accountant tomorrow to fix what Intuit screwed up.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Gets the Job Done! Found the entry of forms very frustrating and time consuming.
Date published: 2022-04-13
Rated 5 out of 5 by from Has Never let me Down!! I just did an amendment and it was easier than I thought. Turbotax is always the way to go.
Date published: 2022-04-13
Rated 3 out of 5 by from Forced Fees The program is very easy to use. But if you have anything "complicated" (retirement programs, HSA, simple deductions, etc.) they will force you to pay additional fees. I have filed with them in the past with the exact same situation and have never had to pay. Disappointed that they wait until you are halfway through filing to be told your situation is too complex for the free product.
Date published: 2022-04-13
Rated 2 out of 5 by from overpriced and could not recall my decision I wanted to recall.change my decision to recall expert help since if you follow all the prompts you really done need expert advice. Being a TT customer for 5+ years its super easy to navigate. I was on a dead line and had to file today so I am not happy about the cost.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax works! I've bee using TurboTax for more than a decade. The new online version is great. Quick response, with a friendly interface.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9629