TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great and Easy to use This service is quick and easy to use. It identifies most deductions you qualify for and assesses what you may qualify for so it is an easy process. Took about 45 minutes to do my taxes.
Date published: 2021-03-01
Rated 1 out of 5 by from OVERPRICED STUPID DOUBLED PAYED TO PAY WITH MY REFUND N THE TOLD I CANT AND THEN STILL CHARGED. CONSTANTLY ADDITIONAL FEES NO MATTER WHAT U DO.
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo Tax. Easy. Fast. Convenient! I've been using Turbo Tax for years and won't ever quit. You can't make me. It's too easy and fun and convenient and I won't quit using it. I just won't!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Sufficient with expert help I have used Turbo Tax for years and I have had success every year!
Date published: 2021-03-01
Rated 4 out of 5 by from Federal is amazing. State could use more effort. They have the Federal Tax Return process down pat! Easy to understand and everything has an explanatory tool-tip. The state refund process (AZ, in my case) is a whole different story. I get that there are at least 50 variations of state returns, but there is next to no explanation built into the much more complex loopholes of state taxes. Typing out a search query typically gets you to the right answer, but it's an unnecessary level of effort, especially when faced with a list of 20 items that you've never heard of and each is individually and equally important.
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly and awesome! I've been using turbo tax for 6 years now and never had a problem. It was a great help for me and saved me a lot of time and money rather than going to an office and used of a tax preparation service.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax -- Easy, Easy, Easy! The program guided me through every step --- it was so easy!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is very easy to use TurboTax has been so easy to use, year after year. I can always come back to get previous tax information very easily.
Date published: 2021-03-01
Rated 5 out of 5 by from AMAZING PRODUCT I HAVE ALWAYS RECEIVED MY RETURNS WITH NO ISSUES! EASY AND COVIENENT!
Date published: 2021-03-01
Rated 4 out of 5 by from Easy product to use! We've used TurboTax for several years now and have never had any issues. The process is easy to follow. TurboTax walks you through every category and checks for mistakes or discrepancies.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9626
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great and Easy to use This service is quick and easy to use. It identifies most deductions you qualify for and assesses what you may qualify for so it is an easy process. Took about 45 minutes to do my taxes.
Date published: 2021-03-01
Rated 1 out of 5 by from OVERPRICED STUPID DOUBLED PAYED TO PAY WITH MY REFUND N THE TOLD I CANT AND THEN STILL CHARGED. CONSTANTLY ADDITIONAL FEES NO MATTER WHAT U DO.
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo Tax. Easy. Fast. Convenient! I've been using Turbo Tax for years and won't ever quit. You can't make me. It's too easy and fun and convenient and I won't quit using it. I just won't!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Sufficient with expert help I have used Turbo Tax for years and I have had success every year!
Date published: 2021-03-01
Rated 4 out of 5 by from Federal is amazing. State could use more effort. They have the Federal Tax Return process down pat! Easy to understand and everything has an explanatory tool-tip. The state refund process (AZ, in my case) is a whole different story. I get that there are at least 50 variations of state returns, but there is next to no explanation built into the much more complex loopholes of state taxes. Typing out a search query typically gets you to the right answer, but it's an unnecessary level of effort, especially when faced with a list of 20 items that you've never heard of and each is individually and equally important.
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly and awesome! I've been using turbo tax for 6 years now and never had a problem. It was a great help for me and saved me a lot of time and money rather than going to an office and used of a tax preparation service.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax -- Easy, Easy, Easy! The program guided me through every step --- it was so easy!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is very easy to use TurboTax has been so easy to use, year after year. I can always come back to get previous tax information very easily.
Date published: 2021-03-01
Rated 5 out of 5 by from AMAZING PRODUCT I HAVE ALWAYS RECEIVED MY RETURNS WITH NO ISSUES! EASY AND COVIENENT!
Date published: 2021-03-01
Rated 4 out of 5 by from Easy product to use! We've used TurboTax for several years now and have never had any issues. The process is easy to follow. TurboTax walks you through every category and checks for mistakes or discrepancies.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9626