TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax Works! Turbo Tax was simple and easy to follow and understand. I have used it for many years because I have a simple return.
Date published: 2023-02-26
Rated 3 out of 5 by from Needs Improvement It was hard to remember where I saw certain screens which made it hard to go back and edit them.e.g.total amount of dividends from US government securities. Some blanks I filled in were returned to blank when I went back to check on them which was unhelpful. I was angry that I was threatened with a price increase if tax forms were not submitted by Feb 28. Also, I didn't see a screen explaining how Ohio is computing medical deductions for 2022 so I had to stop and research it on another website.
Date published: 2023-02-26
Rated 5 out of 5 by from Very Easy I've done this for several years, so easy. I take several weeks, start it, go back, then finish when I'm ready to complete and send.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax was a wiz Everyone I spoke with was friendly and professional
Date published: 2023-02-26
Rated 3 out of 5 by from turbotax is ok turbotax is very user friendly, full of a lot of options that can add up, the tax reps are probably the best part.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax does it again! Nice and smooth experience! Turbo Tax had all of my information from last year in the system already. Was able to e-file this time around. Took about an hour and a half but would have been much longer if I had to find all of my bank and investment account tax forms which Turbo Tax did for me.
Date published: 2023-02-26
Rated 5 out of 5 by from Fast and easy Fast and easy experience. Way cheaper than H&R block!!
Date published: 2023-02-26
Rated 5 out of 5 by from Always smooth! I have used Turbo Tax for many years, and it always works well!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax Turbo Tax was easy to use except when entering Individual health plan reconciliation information. I had to manually look for that section and it was hard to find.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Fast It took less than 1 hour to prepare my Federal Taxes as a senior citizen (Form 1040SR)
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9624
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works! Turbo Tax was simple and easy to follow and understand. I have used it for many years because I have a simple return.
Date published: 2023-02-26
Rated 3 out of 5 by from Needs Improvement It was hard to remember where I saw certain screens which made it hard to go back and edit them.e.g.total amount of dividends from US government securities. Some blanks I filled in were returned to blank when I went back to check on them which was unhelpful. I was angry that I was threatened with a price increase if tax forms were not submitted by Feb 28. Also, I didn't see a screen explaining how Ohio is computing medical deductions for 2022 so I had to stop and research it on another website.
Date published: 2023-02-26
Rated 5 out of 5 by from Very Easy I've done this for several years, so easy. I take several weeks, start it, go back, then finish when I'm ready to complete and send.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax was a wiz Everyone I spoke with was friendly and professional
Date published: 2023-02-26
Rated 3 out of 5 by from turbotax is ok turbotax is very user friendly, full of a lot of options that can add up, the tax reps are probably the best part.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax does it again! Nice and smooth experience! Turbo Tax had all of my information from last year in the system already. Was able to e-file this time around. Took about an hour and a half but would have been much longer if I had to find all of my bank and investment account tax forms which Turbo Tax did for me.
Date published: 2023-02-26
Rated 5 out of 5 by from Fast and easy Fast and easy experience. Way cheaper than H&R block!!
Date published: 2023-02-26
Rated 5 out of 5 by from Always smooth! I have used Turbo Tax for many years, and it always works well!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax Turbo Tax was easy to use except when entering Individual health plan reconciliation information. I had to manually look for that section and it was hard to find.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Fast It took less than 1 hour to prepare my Federal Taxes as a senior citizen (Form 1040SR)
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9624