TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Fun and easy to use U cant mess this up, super easy and fast to use, awesome
Date published: 2023-02-26
Rated 5 out of 5 by from Perfect for a simple man raising a family Easy to use and perfect for my family simple and easy
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Good Time Turbotax is the best tool around! I could not do it without them!! They make it easier, quicker, and more straightforward. I rely on turbo to do the job right the first time.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax has been great for us these past 3 years Turbo Tax is easy to understand and file. We have been very happy so far.
Date published: 2023-02-26
Rated 5 out of 5 by from 2022 Tax prep Quick and easy! Information screens were a big help. Good to know someone is on stand by at all times during preparation.
Date published: 2023-02-26
Rated 5 out of 5 by from Love TurboTax! Learn more tools are very helpful and FREE filing is the best!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax makes it easy I always worried about doing my own taxes, but this has been my third time with Turbo Tax and the experience is better every time.
Date published: 2023-02-26
Rated 4 out of 5 by from easy to file easy to upload docs and fill in information required to file
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax has always done well for me. Live Assistance has always been able to answer questions and help me file correctly.
Date published: 2023-02-26
Rated 2 out of 5 by from Ok product, Terrible Support I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9622
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fun and easy to use U cant mess this up, super easy and fast to use, awesome
Date published: 2023-02-26
Rated 5 out of 5 by from Perfect for a simple man raising a family Easy to use and perfect for my family simple and easy
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Good Time Turbotax is the best tool around! I could not do it without them!! They make it easier, quicker, and more straightforward. I rely on turbo to do the job right the first time.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax has been great for us these past 3 years Turbo Tax is easy to understand and file. We have been very happy so far.
Date published: 2023-02-26
Rated 5 out of 5 by from 2022 Tax prep Quick and easy! Information screens were a big help. Good to know someone is on stand by at all times during preparation.
Date published: 2023-02-26
Rated 5 out of 5 by from Love TurboTax! Learn more tools are very helpful and FREE filing is the best!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax makes it easy I always worried about doing my own taxes, but this has been my third time with Turbo Tax and the experience is better every time.
Date published: 2023-02-26
Rated 4 out of 5 by from easy to file easy to upload docs and fill in information required to file
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax has always done well for me. Live Assistance has always been able to answer questions and help me file correctly.
Date published: 2023-02-26
Rated 2 out of 5 by from Ok product, Terrible Support I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9622