TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Had a hard time with Turbo Tax I started working on my taxes, came back the next day to finish my taxes and had a difficult time logging in. I had to speak to a live Turbo Tax expert to get back into my account. It took a long time to get my taxes done. Turbo Tax has always been easy to use but not this year (2020).
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax/ Turbotax is user friendly and has information available for each topic.
Date published: 2021-03-20
Rated 5 out of 5 by from excellant Been using turbo tax for many years. Always happy with the result
Date published: 2021-03-20
Rated 5 out of 5 by from easy taxes easy took no time happy to finish all the numbers
Date published: 2021-03-20
Rated 5 out of 5 by from Wow - Very Helpful is Turbo Tax and Its Folks Engaged with two of your folks - super helpful. Laura from GA was especially engaging. Thanks so much. Love the interactiveness of Turbo Tax - way better than H&R Block and especially Tax Slayer.
Date published: 2021-03-20
Rated 4 out of 5 by from Installation difficulty Experienced some difficulty installing CD, so had to download
Date published: 2021-03-20
Rated 5 out of 5 by from First Timer Here Hi there, this was my first time filing my taxes by myself (I'm 23 and normally use HRBlock) and this was so so so easy and helpful. I thought I wouldn't be able to do it but I am very proud of myself and grateful for turbotax.
Date published: 2021-03-20
Rated 5 out of 5 by from Easy breezy beautiful So simple... anyone can do it. This was my first time filing by myself. It was easier than expected.
Date published: 2021-03-20
Rated 3 out of 5 by from Double Charged for re-sending my taxes The tax return had one digit wrong in the name & it was returned, I fixed & resend it & charged me again for doing it. That's wrong.
Date published: 2021-03-20
Rated 5 out of 5 by from Very easy and saved me a lot! So easy to navigate through in a fraction of the time it took me to sit down with an expert and have them do it for me. I didn’t get a hundreds taken out of my refund for the service, and when I had a question someone was there to jump on the screen with me and guide me properly. Very helpful, I’ve saved money and my taxes were done quick and easy!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 9615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Had a hard time with Turbo Tax I started working on my taxes, came back the next day to finish my taxes and had a difficult time logging in. I had to speak to a live Turbo Tax expert to get back into my account. It took a long time to get my taxes done. Turbo Tax has always been easy to use but not this year (2020).
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax/ Turbotax is user friendly and has information available for each topic.
Date published: 2021-03-20
Rated 5 out of 5 by from excellant Been using turbo tax for many years. Always happy with the result
Date published: 2021-03-20
Rated 5 out of 5 by from easy taxes easy took no time happy to finish all the numbers
Date published: 2021-03-20
Rated 5 out of 5 by from Wow - Very Helpful is Turbo Tax and Its Folks Engaged with two of your folks - super helpful. Laura from GA was especially engaging. Thanks so much. Love the interactiveness of Turbo Tax - way better than H&R Block and especially Tax Slayer.
Date published: 2021-03-20
Rated 4 out of 5 by from Installation difficulty Experienced some difficulty installing CD, so had to download
Date published: 2021-03-20
Rated 5 out of 5 by from First Timer Here Hi there, this was my first time filing my taxes by myself (I'm 23 and normally use HRBlock) and this was so so so easy and helpful. I thought I wouldn't be able to do it but I am very proud of myself and grateful for turbotax.
Date published: 2021-03-20
Rated 5 out of 5 by from Easy breezy beautiful So simple... anyone can do it. This was my first time filing by myself. It was easier than expected.
Date published: 2021-03-20
Rated 3 out of 5 by from Double Charged for re-sending my taxes The tax return had one digit wrong in the name & it was returned, I fixed & resend it & charged me again for doing it. That's wrong.
Date published: 2021-03-20
Rated 5 out of 5 by from Very easy and saved me a lot! So easy to navigate through in a fraction of the time it took me to sit down with an expert and have them do it for me. I didn’t get a hundreds taken out of my refund for the service, and when I had a question someone was there to jump on the screen with me and guide me properly. Very helpful, I’ve saved money and my taxes were done quick and easy!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 9615