TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Expensive Mess Nothing worked correctly. The imports of my documents, whether it was importing directly though an outside company or via PDF/photo, were riddled with errors. I had to go back and make HUNDREDS of manual corrections. The mistakes were absolutely brainless too. At one point it was reading the year "2022" as a dollar amount and demanding I account for $2,220 worth of funds on random forms. Absolutely no one is around to help or has a satisfactory answer for anything. And it costs several times what HR Block does (and somehow after all that actually works better). I'm also positive I'm missing potential deductions from my state taxes that they just don't account for. I have no confidence in this return and it took forever.
Date published: 2023-04-18
Rated 5 out of 5 by from The best tax software I have used! Turbo tax takes me through the whole tax process with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use.If you run into problem, the have experts to cover your back
Date published: 2023-04-18
Rated 4 out of 5 by from Writing this review is taking more than a minute I've been a TurboTax user since 2005. We've all seen the notice to "Update the Software", which will "Only take a minute". Of course, the minute passes, and TurboTax acknowledges "it's taking longer than one minute". As we approach Intuit's 30th year of ownership, and the 40th anniversary of TurboTax's existence, can't y'all come up with some additional acknowledgements?
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Using TurboTax makes the time it takes to file my taxes a lot shorter. And who doesn't like taht?
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive When you don't make a lot of money as a freelancer, are a recent college graduate and are broke, Turbotax charges me the $3 more than my refund for premium -- That they require me to get. With that said, I couldn't even use my refund to pay for premium. I am now broke and my cat is dying. Can't believe it. Thanks turbotax.
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax! I love turbo tax. So easy to use as they walk you through everything. Anything you don't understand has info button. Not to mention if you have waited until last minute its online and don't have to worry getting in mail without penalty.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple, easy, done. Simple, easy, done. A great way to do your taxes. Thank you Turbo Tax!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and Accurate Good product but expensive! Fast and easy! Glad to be finished!
Date published: 2023-04-18
Rated 5 out of 5 by from Worked Awesome Worked great, will definitely use again. Over and over again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 962
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Expensive Mess Nothing worked correctly. The imports of my documents, whether it was importing directly though an outside company or via PDF/photo, were riddled with errors. I had to go back and make HUNDREDS of manual corrections. The mistakes were absolutely brainless too. At one point it was reading the year "2022" as a dollar amount and demanding I account for $2,220 worth of funds on random forms. Absolutely no one is around to help or has a satisfactory answer for anything. And it costs several times what HR Block does (and somehow after all that actually works better). I'm also positive I'm missing potential deductions from my state taxes that they just don't account for. I have no confidence in this return and it took forever.
Date published: 2023-04-18
Rated 5 out of 5 by from The best tax software I have used! Turbo tax takes me through the whole tax process with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use.If you run into problem, the have experts to cover your back
Date published: 2023-04-18
Rated 4 out of 5 by from Writing this review is taking more than a minute I've been a TurboTax user since 2005. We've all seen the notice to "Update the Software", which will "Only take a minute". Of course, the minute passes, and TurboTax acknowledges "it's taking longer than one minute". As we approach Intuit's 30th year of ownership, and the 40th anniversary of TurboTax's existence, can't y'all come up with some additional acknowledgements?
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Using TurboTax makes the time it takes to file my taxes a lot shorter. And who doesn't like taht?
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive When you don't make a lot of money as a freelancer, are a recent college graduate and are broke, Turbotax charges me the $3 more than my refund for premium -- That they require me to get. With that said, I couldn't even use my refund to pay for premium. I am now broke and my cat is dying. Can't believe it. Thanks turbotax.
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax! I love turbo tax. So easy to use as they walk you through everything. Anything you don't understand has info button. Not to mention if you have waited until last minute its online and don't have to worry getting in mail without penalty.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple, easy, done. Simple, easy, done. A great way to do your taxes. Thank you Turbo Tax!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and Accurate Good product but expensive! Fast and easy! Glad to be finished!
Date published: 2023-04-18
Rated 5 out of 5 by from Worked Awesome Worked great, will definitely use again. Over and over again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 962