TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
aotarola from
TurboTax is great
Thanks for providing me with all the information that I needed and the opportunity to get help from one of your experts!.
Date published: 2022-04-11
Rated 4 out of 5 by
MarcMac from
Turbo Tax Experience
My experience with Turbo Tax this year was not the same as prior years. For example, connecting with the Tax Experts was quite disappointing. I was disconnected from one, the other was not an Expert, and on the third call, the representative never connected after calling me.
Date published: 2022-04-11
Rated 5 out of 5 by
Granna7 from
Turbo Tax Is Amazingly Easy To Use
Turbo Tax was sooo easy and all questions were answered quickly. I will definitely is Turbo Tax again.
Date published: 2022-04-11
Rated 2 out of 5 by
Getbetter from
Feels old.
Check & Review features is not helpful. It displays content with limited explanation of whst needs updating/correcting.
Date published: 2022-04-11
Rated 1 out of 5 by
AmyInSanDiego from
disc NOT compatible w/ past turbotax.com returns
Since I had the option of logging into my TurboTax account (where I did taxes the past five years) when entering the license code, I thought the download (I bought it at Costco) would be compatible with my past returns. It was not. So I had to start everything over. And I suspect this means next year (when I go back to doing it on the TurboTax website), nothing from this year's download will be compatible for next year. So disappointing. I thought I would save myself a few bucks by buying it at Costco, but it ended up being a giant pain, and I'm regretful I opted for the download.
Date published: 2022-04-11
Rated 5 out of 5 by
Man68 from
Turbo Tax 2021 Is A Very Friendly Software
I've been using Turbo Tax since the 1970's and It has never failed me each year!
Date published: 2022-04-11
Rated 5 out of 5 by
Tsap57 from
Turbo Tax is the best
The first preparer did not understand crypto. I requested another and was assigned E Lucia who was great and fully understood my situation
Date published: 2022-04-11
Rated 5 out of 5 by
kmurmya from
a easy to use
I don't like doing taxes but you guys made it simple
Date published: 2022-04-11
Rated 5 out of 5 by
Ronda9494 from
Love It. I have used now for 6 Years
Love the way Turbo Tax walks you through everything.
Date published: 2022-04-11
Rated 5 out of 5 by
Jacko1123 from
Great support
Great support from costumer service group thank for the help
All TurboTax® Offerings Reviews - Page 9610
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
aotarola from
TurboTax is great
Thanks for providing me with all the information that I needed and the opportunity to get help from one of your experts!.
Date published: 2022-04-11
Rated 4 out of 5 by
MarcMac from
Turbo Tax Experience
My experience with Turbo Tax this year was not the same as prior years. For example, connecting with the Tax Experts was quite disappointing. I was disconnected from one, the other was not an Expert, and on the third call, the representative never connected after calling me.
Date published: 2022-04-11
Rated 5 out of 5 by
Granna7 from
Turbo Tax Is Amazingly Easy To Use
Turbo Tax was sooo easy and all questions were answered quickly. I will definitely is Turbo Tax again.
Date published: 2022-04-11
Rated 2 out of 5 by
Getbetter from
Feels old.
Check & Review features is not helpful. It displays content with limited explanation of whst needs updating/correcting.
Date published: 2022-04-11
Rated 1 out of 5 by
AmyInSanDiego from
disc NOT compatible w/ past turbotax.com returns
Since I had the option of logging into my TurboTax account (where I did taxes the past five years) when entering the license code, I thought the download (I bought it at Costco) would be compatible with my past returns. It was not. So I had to start everything over. And I suspect this means next year (when I go back to doing it on the TurboTax website), nothing from this year's download will be compatible for next year. So disappointing. I thought I would save myself a few bucks by buying it at Costco, but it ended up being a giant pain, and I'm regretful I opted for the download.
Date published: 2022-04-11
Rated 5 out of 5 by
Man68 from
Turbo Tax 2021 Is A Very Friendly Software
I've been using Turbo Tax since the 1970's and It has never failed me each year!
Date published: 2022-04-11
Rated 5 out of 5 by
Tsap57 from
Turbo Tax is the best
The first preparer did not understand crypto. I requested another and was assigned E Lucia who was great and fully understood my situation
Date published: 2022-04-11
Rated 5 out of 5 by
kmurmya from
a easy to use
I don't like doing taxes but you guys made it simple
Date published: 2022-04-11
Rated 5 out of 5 by
Ronda9494 from
Love It. I have used now for 6 Years
Love the way Turbo Tax walks you through everything.
Date published: 2022-04-11
Rated 5 out of 5 by
Jacko1123 from
Great support
Great support from costumer service group thank for the help
All TurboTax® Offerings Reviews - Page 9610
Date published: 2022-04-11