TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is great Thanks for providing me with all the information that I needed and the opportunity to get help from one of your experts!.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax Experience My experience with Turbo Tax this year was not the same as prior years. For example, connecting with the Tax Experts was quite disappointing. I was disconnected from one, the other was not an Expert, and on the third call, the representative never connected after calling me.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Is Amazingly Easy To Use Turbo Tax was sooo easy and all questions were answered quickly. I will definitely is Turbo Tax again.
Date published: 2022-04-11
Rated 2 out of 5 by from Feels old. Check & Review features is not helpful. It displays content with limited explanation of whst needs updating/correcting.
Date published: 2022-04-11
Rated 1 out of 5 by from disc NOT compatible w/ past turbotax.com returns Since I had the option of logging into my TurboTax account (where I did taxes the past five years) when entering the license code, I thought the download (I bought it at Costco) would be compatible with my past returns. It was not. So I had to start everything over. And I suspect this means next year (when I go back to doing it on the TurboTax website), nothing from this year's download will be compatible for next year. So disappointing. I thought I would save myself a few bucks by buying it at Costco, but it ended up being a giant pain, and I'm regretful I opted for the download.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax 2021 Is A Very Friendly Software I've been using Turbo Tax since the 1970's and It has never failed me each year!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is the best The first preparer did not understand crypto. I requested another and was assigned E Lucia who was great and fully understood my situation
Date published: 2022-04-11
Rated 5 out of 5 by from a easy to use I don't like doing taxes but you guys made it simple
Date published: 2022-04-11
Rated 5 out of 5 by from Love It. I have used now for 6 Years Love the way Turbo Tax walks you through everything.
Date published: 2022-04-11
Rated 5 out of 5 by from Great support Great support from costumer service group thank for the help
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 9610
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great Thanks for providing me with all the information that I needed and the opportunity to get help from one of your experts!.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax Experience My experience with Turbo Tax this year was not the same as prior years. For example, connecting with the Tax Experts was quite disappointing. I was disconnected from one, the other was not an Expert, and on the third call, the representative never connected after calling me.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Is Amazingly Easy To Use Turbo Tax was sooo easy and all questions were answered quickly. I will definitely is Turbo Tax again.
Date published: 2022-04-11
Rated 2 out of 5 by from Feels old. Check & Review features is not helpful. It displays content with limited explanation of whst needs updating/correcting.
Date published: 2022-04-11
Rated 1 out of 5 by from disc NOT compatible w/ past turbotax.com returns Since I had the option of logging into my TurboTax account (where I did taxes the past five years) when entering the license code, I thought the download (I bought it at Costco) would be compatible with my past returns. It was not. So I had to start everything over. And I suspect this means next year (when I go back to doing it on the TurboTax website), nothing from this year's download will be compatible for next year. So disappointing. I thought I would save myself a few bucks by buying it at Costco, but it ended up being a giant pain, and I'm regretful I opted for the download.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax 2021 Is A Very Friendly Software I've been using Turbo Tax since the 1970's and It has never failed me each year!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is the best The first preparer did not understand crypto. I requested another and was assigned E Lucia who was great and fully understood my situation
Date published: 2022-04-11
Rated 5 out of 5 by from a easy to use I don't like doing taxes but you guys made it simple
Date published: 2022-04-11
Rated 5 out of 5 by from Love It. I have used now for 6 Years Love the way Turbo Tax walks you through everything.
Date published: 2022-04-11
Rated 5 out of 5 by from Great support Great support from costumer service group thank for the help
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 9610