TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from turbo saves time turbo saves time but needed help during the filing process. it kept looping in the tax review session, due to not needing a form that was included. The support person helped me figure it out very quickly.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax: User Friendly! TurboTax has been my go-to every year for filing taxes. It is easy to use and even helps me to understand things that are foreign or new to me. I would highly recommend to anyone!
Date published: 2023-02-26
Rated 5 out of 5 by from Rock ! Roll It was simple and amazing and so easy that it was the easiest.... Easy peasy
Date published: 2023-02-26
Rated 1 out of 5 by from Used to be good and now it sucks Used to be free then they claim its only $39 for you to upgrade (which is mandatory) so yea I do it then they throw a couple hundred dollars worth of fees at the end that I now have to pay. I get it prices go up, but be upfront about the costs. will be going somewhere else next time.
Date published: 2023-02-26
Rated 4 out of 5 by from IRS Tax Thank you for your support. God forbid I was unable to type the necessary amount of characters for something so asinine. Now I've made my minimum quota. Touché.
Date published: 2023-02-26
Rated 5 out of 5 by from turbo tax is awesome love it turbotax is awesome if you never tried it , try it this year
Date published: 2023-02-26
Rated 5 out of 5 by from Great job! Easy to use. Refunds have been very quick in the past. Hope they are this year.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Review I did get phone help from an agent. She was outstanding. Immediately figured out my point of confusion, solved the issue and walked me through the rest of the process. She was very personable and courteous enough to laugh at my corny jokes. Uploading my W-2 and 1099-R worked better this year than in previous years. I wished the system would know the answers to questions like did you itemize last year or use standard deduction. You know that answer fill it in and ask me to confirm. It seemed on reviews at the end I had to fill in 1098 and 1099-R info you already got from my forms - don't make me supply info you already have.
Date published: 2023-02-26
Rated 5 out of 5 by from SO SIMPLE Oh my goodness..... How awesome and simple is filing your taxes with TurboTax!!!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is easy use and awesome Always helpful guiding to see what are my tax breaks during the process.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9607
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo saves time turbo saves time but needed help during the filing process. it kept looping in the tax review session, due to not needing a form that was included. The support person helped me figure it out very quickly.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax: User Friendly! TurboTax has been my go-to every year for filing taxes. It is easy to use and even helps me to understand things that are foreign or new to me. I would highly recommend to anyone!
Date published: 2023-02-26
Rated 5 out of 5 by from Rock ! Roll It was simple and amazing and so easy that it was the easiest.... Easy peasy
Date published: 2023-02-26
Rated 1 out of 5 by from Used to be good and now it sucks Used to be free then they claim its only $39 for you to upgrade (which is mandatory) so yea I do it then they throw a couple hundred dollars worth of fees at the end that I now have to pay. I get it prices go up, but be upfront about the costs. will be going somewhere else next time.
Date published: 2023-02-26
Rated 4 out of 5 by from IRS Tax Thank you for your support. God forbid I was unable to type the necessary amount of characters for something so asinine. Now I've made my minimum quota. Touché.
Date published: 2023-02-26
Rated 5 out of 5 by from turbo tax is awesome love it turbotax is awesome if you never tried it , try it this year
Date published: 2023-02-26
Rated 5 out of 5 by from Great job! Easy to use. Refunds have been very quick in the past. Hope they are this year.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Review I did get phone help from an agent. She was outstanding. Immediately figured out my point of confusion, solved the issue and walked me through the rest of the process. She was very personable and courteous enough to laugh at my corny jokes. Uploading my W-2 and 1099-R worked better this year than in previous years. I wished the system would know the answers to questions like did you itemize last year or use standard deduction. You know that answer fill it in and ask me to confirm. It seemed on reviews at the end I had to fill in 1098 and 1099-R info you already got from my forms - don't make me supply info you already have.
Date published: 2023-02-26
Rated 5 out of 5 by from SO SIMPLE Oh my goodness..... How awesome and simple is filing your taxes with TurboTax!!!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is easy use and awesome Always helpful guiding to see what are my tax breaks during the process.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9607