TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Helpful and easier but fee's are too much. TurboTax is helpful and easy, but the Fees are ridiculous. Feels like you get charged for everything now. Never used to be this way.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes it simple! I've used TurboTax for a few years now and am very satisfied. Not only has it enabled me to save hundreds of dollars by doing it myself, but the people at TurboTax really know how to make it easy. The questions are asked in a way you can understand, and the process is simple if you have everything ready. At first I was intimidated since I'm filing self-employed now, but it was easier than I thought. I'll be using TurboTax for years to come!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, would recommend and it's cheap. Hurry
Date published: 2022-04-11
Rated 3 out of 5 by from Not for seniors. Harder to use this year. It was a pain this year. I used it before and it was easier.
Date published: 2022-04-11
Rated 5 out of 5 by from TURBO TAX IS AWSOME. I HAD AN EXCELLENT EXPERIENCE WITH TURBO TAX THIS YEAR!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is the way to file!! Turbo Tax did the work for me and I called for help and got the help I needed.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax Good - Not Completely Happy, again All is well, except the e-filing. When you populate the AGI for e-file, using my numbers from last year, and I confirmed with my paper copy....the IRS will not accept. Same situation as happened last year. Getting fed up with this glitch.
Date published: 2022-04-11
Rated 5 out of 5 by from Review turbo tax 22 Needed personal help. It was available in minutes. Thank you so much!
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is much better this year Good: The added downloading of K-1 information and entering information is a plus. I was able to have most of the information from Icahn entered by Turbo tax for me, however, Needs work: My K-1 had 3 initial boxes checked meaning I needed 3 separate K-1s entered. Turbo tax entered the first one, then put in a blank second one which I had to enter the information and then I had to enter a 3rd entry. Instructions were not clear and I ultimately had several errors, which turbo tax then coached me to alter some numbers. Problem: In the section for 1099s, turbo tax had an entry for Wells Fargo Advisors, but it never downloaded the 1099s so I had to enter all the information manually. Also turbo tax did not have the 1099 option for the following banks: Columbia, New York Community Bank, and Valley Bank.
Date published: 2022-04-11
Rated 4 out of 5 by from Eas to use Overall the experience has been good. It was nice and easy I missed the live support which we get on the online version
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 9606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Helpful and easier but fee's are too much. TurboTax is helpful and easy, but the Fees are ridiculous. Feels like you get charged for everything now. Never used to be this way.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes it simple! I've used TurboTax for a few years now and am very satisfied. Not only has it enabled me to save hundreds of dollars by doing it myself, but the people at TurboTax really know how to make it easy. The questions are asked in a way you can understand, and the process is simple if you have everything ready. At first I was intimidated since I'm filing self-employed now, but it was easier than I thought. I'll be using TurboTax for years to come!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, would recommend and it's cheap. Hurry
Date published: 2022-04-11
Rated 3 out of 5 by from Not for seniors. Harder to use this year. It was a pain this year. I used it before and it was easier.
Date published: 2022-04-11
Rated 5 out of 5 by from TURBO TAX IS AWSOME. I HAD AN EXCELLENT EXPERIENCE WITH TURBO TAX THIS YEAR!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is the way to file!! Turbo Tax did the work for me and I called for help and got the help I needed.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax Good - Not Completely Happy, again All is well, except the e-filing. When you populate the AGI for e-file, using my numbers from last year, and I confirmed with my paper copy....the IRS will not accept. Same situation as happened last year. Getting fed up with this glitch.
Date published: 2022-04-11
Rated 5 out of 5 by from Review turbo tax 22 Needed personal help. It was available in minutes. Thank you so much!
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is much better this year Good: The added downloading of K-1 information and entering information is a plus. I was able to have most of the information from Icahn entered by Turbo tax for me, however, Needs work: My K-1 had 3 initial boxes checked meaning I needed 3 separate K-1s entered. Turbo tax entered the first one, then put in a blank second one which I had to enter the information and then I had to enter a 3rd entry. Instructions were not clear and I ultimately had several errors, which turbo tax then coached me to alter some numbers. Problem: In the section for 1099s, turbo tax had an entry for Wells Fargo Advisors, but it never downloaded the 1099s so I had to enter all the information manually. Also turbo tax did not have the 1099 option for the following banks: Columbia, New York Community Bank, and Valley Bank.
Date published: 2022-04-11
Rated 4 out of 5 by from Eas to use Overall the experience has been good. It was nice and easy I missed the live support which we get on the online version
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 9606