TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome Very fast and easy to get your return I recommend it to any one
Date published: 2021-03-01
Rated 1 out of 5 by from Worst experience I’ve had in years I spent more time this year using TurboTax than ever. I kept getting sent back to previous sections without information as to why. The program did not allow user to skip over areas. It was very frustrating to use.
Date published: 2021-03-01
Rated 1 out of 5 by from waste and poor customer service i will not use this service again, poor customer help lady could hardly speak English. waste of my money and time.
Date published: 2021-03-01
Rated 5 out of 5 by from great service Everything was explained very clearly. Checks and rechecks are very helpful.
Date published: 2021-03-01
Rated 4 out of 5 by from There are a few concerns but overall great to use There are some things I believe e I should have been able to do that the system would not allow but either way turbo tax is pretty good to use.
Date published: 2021-03-01
Rated 5 out of 5 by from User Friendly Easy to use and edit once you go back and find your documents
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Intuitive Easy to use everytime and appreciated the reminders on remaining steps to see through filing on time!
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent product Easy to use, help available if needed, will use year after year..
Date published: 2021-03-01
Rated 3 out of 5 by from meh the only reason i keep using turbotax is cuz it's extremely hard to switch to another service. turbotax is confusing and charges too much to file. i know other services charge half as much as they do to file federal and state. they also charged me to upgrade just so i could get money because i didn't get my stimulus payments.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is better than I expected import features are very impressive and easier than I expected.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9606
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Very fast and easy to get your return I recommend it to any one
Date published: 2021-03-01
Rated 1 out of 5 by from Worst experience I’ve had in years I spent more time this year using TurboTax than ever. I kept getting sent back to previous sections without information as to why. The program did not allow user to skip over areas. It was very frustrating to use.
Date published: 2021-03-01
Rated 1 out of 5 by from waste and poor customer service i will not use this service again, poor customer help lady could hardly speak English. waste of my money and time.
Date published: 2021-03-01
Rated 5 out of 5 by from great service Everything was explained very clearly. Checks and rechecks are very helpful.
Date published: 2021-03-01
Rated 4 out of 5 by from There are a few concerns but overall great to use There are some things I believe e I should have been able to do that the system would not allow but either way turbo tax is pretty good to use.
Date published: 2021-03-01
Rated 5 out of 5 by from User Friendly Easy to use and edit once you go back and find your documents
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Intuitive Easy to use everytime and appreciated the reminders on remaining steps to see through filing on time!
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent product Easy to use, help available if needed, will use year after year..
Date published: 2021-03-01
Rated 3 out of 5 by from meh the only reason i keep using turbotax is cuz it's extremely hard to switch to another service. turbotax is confusing and charges too much to file. i know other services charge half as much as they do to file federal and state. they also charged me to upgrade just so i could get money because i didn't get my stimulus payments.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is better than I expected import features are very impressive and easier than I expected.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9606