TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Bostjs from
Lots of errors in 2021
Asks for child credit information even if you don't have children of dependents and includes it in the error review even if you delete the form; some forms are not ready before filing deadlines - Disaster Retirement deduction for 2021 (biggie considering all the people displaced from work due to corona); otherwise the software is fine. I have never had a problem and I have been using TurboTax for quite a while.
Date published: 2022-04-03
Rated 5 out of 5 by
it7software from
Turbo Tax is great
I have been using Turbo Tax for over 25 years or more since it was a different company
Date published: 2022-04-03
Rated 3 out of 5 by
Lets file from
This year's edition had some glitches
There were two glitches that affected my filings this year. First, I kept getting some child care error, when there were no children on either return. Second, my return kept being rejected, asking for the 2020 AGI. I would confirm it, but I could still not file electronically. Printing by paper is inconvenient.
Date published: 2022-04-03
Rated 4 out of 5 by
JD Freedom from
I had to manually input RSU data
I had to manually input my wife's employee RSU data that should have imported properly from Fidelity Investment. Which was a big pain.
Date published: 2022-04-03
Rated 5 out of 5 by
Poppadoc0 from
Easy-to-use
Easy-to-use and helpful with my questions and everything
Date published: 2022-04-03
Rated 2 out of 5 by
TickedTaxpayer from
It gets worse every year
TurboTax gets more confusing and annoying every year. There are too many ads and extra services offered, and it's becoming harder to access previous years' information to compare with the current year. The cost has also increased and, despite TurboTax's guarantees for accuracy, in recent years both my federal and state taxes have had adjustments made to them after the fact due to some inaccuracy in the returns I filed.
Date published: 2022-04-03
Rated 5 out of 5 by
LP38 from
return made easy
Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
RPetrut from
Turbo Tax works great for us, some investments onl
Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by
Cali boy from
Best of the Best
Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by
GG H from
Turbo Tax
You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
All TurboTax® Offerings Reviews - Page 9600
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Bostjs from
Lots of errors in 2021
Asks for child credit information even if you don't have children of dependents and includes it in the error review even if you delete the form; some forms are not ready before filing deadlines - Disaster Retirement deduction for 2021 (biggie considering all the people displaced from work due to corona); otherwise the software is fine. I have never had a problem and I have been using TurboTax for quite a while.
Date published: 2022-04-03
Rated 5 out of 5 by
it7software from
Turbo Tax is great
I have been using Turbo Tax for over 25 years or more since it was a different company
Date published: 2022-04-03
Rated 3 out of 5 by
Lets file from
This year's edition had some glitches
There were two glitches that affected my filings this year. First, I kept getting some child care error, when there were no children on either return. Second, my return kept being rejected, asking for the 2020 AGI. I would confirm it, but I could still not file electronically. Printing by paper is inconvenient.
Date published: 2022-04-03
Rated 4 out of 5 by
JD Freedom from
I had to manually input RSU data
I had to manually input my wife's employee RSU data that should have imported properly from Fidelity Investment. Which was a big pain.
Date published: 2022-04-03
Rated 5 out of 5 by
Poppadoc0 from
Easy-to-use
Easy-to-use and helpful with my questions and everything
Date published: 2022-04-03
Rated 2 out of 5 by
TickedTaxpayer from
It gets worse every year
TurboTax gets more confusing and annoying every year. There are too many ads and extra services offered, and it's becoming harder to access previous years' information to compare with the current year. The cost has also increased and, despite TurboTax's guarantees for accuracy, in recent years both my federal and state taxes have had adjustments made to them after the fact due to some inaccuracy in the returns I filed.
Date published: 2022-04-03
Rated 5 out of 5 by
LP38 from
return made easy
Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
RPetrut from
Turbo Tax works great for us, some investments onl
Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by
Cali boy from
Best of the Best
Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by
GG H from
Turbo Tax
You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
All TurboTax® Offerings Reviews - Page 9600
Date published: 2022-04-03