TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Lots of errors in 2021 Asks for child credit information even if you don't have children of dependents and includes it in the error review even if you delete the form; some forms are not ready before filing deadlines - Disaster Retirement deduction for 2021 (biggie considering all the people displaced from work due to corona); otherwise the software is fine. I have never had a problem and I have been using TurboTax for quite a while.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for over 25 years or more since it was a different company
Date published: 2022-04-03
Rated 3 out of 5 by from This year's edition had some glitches There were two glitches that affected my filings this year. First, I kept getting some child care error, when there were no children on either return. Second, my return kept being rejected, asking for the 2020 AGI. I would confirm it, but I could still not file electronically. Printing by paper is inconvenient.
Date published: 2022-04-03
Rated 4 out of 5 by from I had to manually input RSU data I had to manually input my wife's employee RSU data that should have imported properly from Fidelity Investment. Which was a big pain.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy-to-use Easy-to-use and helpful with my questions and everything
Date published: 2022-04-03
Rated 2 out of 5 by from It gets worse every year TurboTax gets more confusing and annoying every year. There are too many ads and extra services offered, and it's becoming harder to access previous years' information to compare with the current year. The cost has also increased and, despite TurboTax's guarantees for accuracy, in recent years both my federal and state taxes have had adjustments made to them after the fact due to some inaccuracy in the returns I filed.
Date published: 2022-04-03
Rated 5 out of 5 by from return made easy Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax works great for us, some investments onl Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by from Best of the Best Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 9600
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Lots of errors in 2021 Asks for child credit information even if you don't have children of dependents and includes it in the error review even if you delete the form; some forms are not ready before filing deadlines - Disaster Retirement deduction for 2021 (biggie considering all the people displaced from work due to corona); otherwise the software is fine. I have never had a problem and I have been using TurboTax for quite a while.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for over 25 years or more since it was a different company
Date published: 2022-04-03
Rated 3 out of 5 by from This year's edition had some glitches There were two glitches that affected my filings this year. First, I kept getting some child care error, when there were no children on either return. Second, my return kept being rejected, asking for the 2020 AGI. I would confirm it, but I could still not file electronically. Printing by paper is inconvenient.
Date published: 2022-04-03
Rated 4 out of 5 by from I had to manually input RSU data I had to manually input my wife's employee RSU data that should have imported properly from Fidelity Investment. Which was a big pain.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy-to-use Easy-to-use and helpful with my questions and everything
Date published: 2022-04-03
Rated 2 out of 5 by from It gets worse every year TurboTax gets more confusing and annoying every year. There are too many ads and extra services offered, and it's becoming harder to access previous years' information to compare with the current year. The cost has also increased and, despite TurboTax's guarantees for accuracy, in recent years both my federal and state taxes have had adjustments made to them after the fact due to some inaccuracy in the returns I filed.
Date published: 2022-04-03
Rated 5 out of 5 by from return made easy Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax works great for us, some investments onl Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by from Best of the Best Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 9600