TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Herbie the Bison Fan from
Still works but getting WAY too expensive!
This software makes a complex project easy but I has gotten too expensive to make it worth while. I'm going to probably try some other product next year.
Date published: 2023-02-25
Rated 3 out of 5 by
billrock10 from
Extra cost not worth it
historically i have used the base turbo tax product for my return... without any live assisted premier. I thought the extra cost would include a full review at the end (instead of a prompt for me to point out any items I wanted review). (Because I had some new items i wanted someone else to review). For the two questions i had, i used the live assistance. After 50 minutes i basically fixed it myself (more so due to technical limitations of the tool than person helping). After that I basically decided to finish on my own. Next year I will be reverting back to a lower cost product.
Date published: 2023-02-25
Rated 5 out of 5 by
kmsachen from
Turbo Tax over a decade
I love turbo tax. They are always there to help if you need it.
Date published: 2023-02-25
Rated 5 out of 5 by
Kullibo from
Turbo tax is great
I dont see any need in hiring another tax service because Turbo tax make the process very easy
Date published: 2023-02-25
Rated 2 out of 5 by
John1337 from
Turbo Tax did not have 2021 tax returns
I spent an extra two hours on the LAST step of the filing process because Turbo Tax did not have my 2021 tax returns on file and neither did I. Huge waste of time.
Date published: 2023-02-25
Rated 4 out of 5 by
Vtvette2016 from
Turbo Tax is Easy
Very straightforward and easy to navigate site and help was just a click away.
Date published: 2023-02-25
Rated 5 out of 5 by
GenaLyn from
I love Turbo Tax, this is my 9th year using them.
Everything went smoothly even with all of my changes,
Date published: 2023-02-25
Rated 5 out of 5 by
GITOCT from
We remain happy with TTO!!!
It's a great experience. I took full advance of Document Storage this year ad I uploaded over 50 documents from prior years.
Date published: 2023-02-25
Rated 5 out of 5 by
TheKC from
Easy - walk through each category
IF you have all your documents (1099, bank statements, etc) together, it's an easy process. I was a bit annoyed when it repeatedly asked to confirm 1099-R info, which i re-input and then deleted on another page for redundancy. I'm year 8 or 9 using TurboTax, will again next year,
Date published: 2023-02-25
Rated 5 out of 5 by
Zack07888 from
Best service
Highest refund I have ever gotten alone and best service.
All TurboTax® Offerings Reviews - Page 9600
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Herbie the Bison Fan from
Still works but getting WAY too expensive!
This software makes a complex project easy but I has gotten too expensive to make it worth while. I'm going to probably try some other product next year.
Date published: 2023-02-25
Rated 3 out of 5 by
billrock10 from
Extra cost not worth it
historically i have used the base turbo tax product for my return... without any live assisted premier. I thought the extra cost would include a full review at the end (instead of a prompt for me to point out any items I wanted review). (Because I had some new items i wanted someone else to review). For the two questions i had, i used the live assistance. After 50 minutes i basically fixed it myself (more so due to technical limitations of the tool than person helping). After that I basically decided to finish on my own. Next year I will be reverting back to a lower cost product.
Date published: 2023-02-25
Rated 5 out of 5 by
kmsachen from
Turbo Tax over a decade
I love turbo tax. They are always there to help if you need it.
Date published: 2023-02-25
Rated 5 out of 5 by
Kullibo from
Turbo tax is great
I dont see any need in hiring another tax service because Turbo tax make the process very easy
Date published: 2023-02-25
Rated 2 out of 5 by
John1337 from
Turbo Tax did not have 2021 tax returns
I spent an extra two hours on the LAST step of the filing process because Turbo Tax did not have my 2021 tax returns on file and neither did I. Huge waste of time.
Date published: 2023-02-25
Rated 4 out of 5 by
Vtvette2016 from
Turbo Tax is Easy
Very straightforward and easy to navigate site and help was just a click away.
Date published: 2023-02-25
Rated 5 out of 5 by
GenaLyn from
I love Turbo Tax, this is my 9th year using them.
Everything went smoothly even with all of my changes,
Date published: 2023-02-25
Rated 5 out of 5 by
GITOCT from
We remain happy with TTO!!!
It's a great experience. I took full advance of Document Storage this year ad I uploaded over 50 documents from prior years.
Date published: 2023-02-25
Rated 5 out of 5 by
TheKC from
Easy - walk through each category
IF you have all your documents (1099, bank statements, etc) together, it's an easy process. I was a bit annoyed when it repeatedly asked to confirm 1099-R info, which i re-input and then deleted on another page for redundancy. I'm year 8 or 9 using TurboTax, will again next year,
Date published: 2023-02-25
Rated 5 out of 5 by
Zack07888 from
Best service
Highest refund I have ever gotten alone and best service.
All TurboTax® Offerings Reviews - Page 9600
Date published: 2023-02-25