TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great job! TurboTax is very easy to use. This is my seventh year using it to do my taxes! Great job!
Date published: 2023-02-25
Rated 5 out of 5 by from TURBO TAX IS A GRATEFUL BLESSING FOR ME!!!!!! My experience gets better and better! I enjoy TURBO TAX!! They are so very grateful and appreciated! I love the questions and you are able to get your answers right away! AND YOU ALWAYS HAVE A LIVE TAX EXPERT LIVE YOUR QUESTIONS ISSUES OR ANYTHING!!!! I LOVE TURBO TAX!!!!!
Date published: 2023-02-25
Rated 4 out of 5 by from 2022AM This software was easy to use and guide was informative. I did experience issue trying to load documents such as 1099's. I still had to go in and self enter information. Not sure what the issue with that was.
Date published: 2023-02-25
Rated 5 out of 5 by from Handled one-off forms like a champ Besides the normal forms, I had a couple of forms I hadn't dealt with before. I was able to easily type the form name in the search field and it explained the form and offered a direct link to complete it (no exploring required). Good value!
Date published: 2023-02-25
Rated 5 out of 5 by from Making Taxes Easy I have been using Turbo Tax for 8 years, would recommend it to anyone.
Date published: 2023-02-25
Rated 1 out of 5 by from Very Frustrating My state return was rejected 4 times. Each time, I went in, clicked the "help me fix it" button, nothing seemed to change so I assumed things were corrected. I was wrong each time and only found out when the state rejected it again. So I had to spend 3 hours digging through my refund to figure out that the software clicked that I had received tips when I hadn't and it wouldn't let me uncheck the box. It also changed my refund by almost $2K. I also hate paying for TurboTax Deluxe when I just end up having to pay an additional fee to efile my state return. Each year, TurboTax just seems to cost more and do less. I'll be looking elsewhere next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is great. Turbo tax is very easy to complete. But it is very repetitive in its questions/reviews.
Date published: 2023-02-25
Rated 5 out of 5 by from Cool It was easy to use. Glad to have a service like this.
Date published: 2023-02-25
Rated 3 out of 5 by from State tax return a nightmare! Completing the federal tax return was very straightforward and easy. When it came to the state tax return it was a different story. It automatically changed it to a filing status that we have NEVER filed with before and we didn't realize until we had gone through everything. Figuring out how to change it took quite awhile. Then once that was fixed going through the figures for the previous year's return was a huge hassle. Will be using a different tax service next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Great support along the way! I worked with Turbo Tax for the first time in 2021. I appreciated the ease and support along the way. This year things were even easier!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9599
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great job! TurboTax is very easy to use. This is my seventh year using it to do my taxes! Great job!
Date published: 2023-02-25
Rated 5 out of 5 by from TURBO TAX IS A GRATEFUL BLESSING FOR ME!!!!!! My experience gets better and better! I enjoy TURBO TAX!! They are so very grateful and appreciated! I love the questions and you are able to get your answers right away! AND YOU ALWAYS HAVE A LIVE TAX EXPERT LIVE YOUR QUESTIONS ISSUES OR ANYTHING!!!! I LOVE TURBO TAX!!!!!
Date published: 2023-02-25
Rated 4 out of 5 by from 2022AM This software was easy to use and guide was informative. I did experience issue trying to load documents such as 1099's. I still had to go in and self enter information. Not sure what the issue with that was.
Date published: 2023-02-25
Rated 5 out of 5 by from Handled one-off forms like a champ Besides the normal forms, I had a couple of forms I hadn't dealt with before. I was able to easily type the form name in the search field and it explained the form and offered a direct link to complete it (no exploring required). Good value!
Date published: 2023-02-25
Rated 5 out of 5 by from Making Taxes Easy I have been using Turbo Tax for 8 years, would recommend it to anyone.
Date published: 2023-02-25
Rated 1 out of 5 by from Very Frustrating My state return was rejected 4 times. Each time, I went in, clicked the "help me fix it" button, nothing seemed to change so I assumed things were corrected. I was wrong each time and only found out when the state rejected it again. So I had to spend 3 hours digging through my refund to figure out that the software clicked that I had received tips when I hadn't and it wouldn't let me uncheck the box. It also changed my refund by almost $2K. I also hate paying for TurboTax Deluxe when I just end up having to pay an additional fee to efile my state return. Each year, TurboTax just seems to cost more and do less. I'll be looking elsewhere next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is great. Turbo tax is very easy to complete. But it is very repetitive in its questions/reviews.
Date published: 2023-02-25
Rated 5 out of 5 by from Cool It was easy to use. Glad to have a service like this.
Date published: 2023-02-25
Rated 3 out of 5 by from State tax return a nightmare! Completing the federal tax return was very straightforward and easy. When it came to the state tax return it was a different story. It automatically changed it to a filing status that we have NEVER filed with before and we didn't realize until we had gone through everything. Figuring out how to change it took quite awhile. Then once that was fixed going through the figures for the previous year's return was a huge hassle. Will be using a different tax service next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Great support along the way! I worked with Turbo Tax for the first time in 2021. I appreciated the ease and support along the way. This year things were even easier!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9599