TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT! Fast and easy to use, even for us oldtimers! Thank you!
Date published: 2021-02-22
Rated 4 out of 5 by from Convenience I have used TurboTax every year. This is the first year they added extra fees. I wasn't too happy about that but overall they are very convenient. But if they go up anymore I might as well go to CPA.
Date published: 2021-02-22
Rated 5 out of 5 by from I LOVE turbo tax I have used turbo tax for over 30 years. I have never had any problems and they store all of my returns.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great It is a very easy to use service. Highly recommend!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is thorough and easy to use I've been using Turbo Tax for years and have never had a problem, It's thorough in checking for deductions. It's a very simple program to use even if your not "tech savvy".
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo tax - Good I'd say turbo tax is good with filing taxes for both Federal and state. I feel that charging additional 40 dollars for each state is way too much hidden charge for turbo tax. Also, when turbo tax is not helping me correct something and if I need to file by mail.. why can't I get my fefund. Each time for the last 2 years.. just because I can'f fill out one information required, I need to mail the documents manually. Why should I pay $100.00 and still can't efile? This is insane.
Date published: 2021-02-22
Rated 5 out of 5 by from SeLena is AWESOME! SeLena helped me soooo much. Spent over an hour on the phone with me walking me through some 2020 type issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome A great experience year after year. The live expert, Cynthia was excellent. Very professional and knowledgeable.
Date published: 2021-02-22
Rated 5 out of 5 by from Was easy to do Was first time doing this way and will do it again next year .
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax? I really like how Turbo Tax asks questions as you go unlike some other plaes. I did not like how hard it was to access my 1040 form-it was very difficult to find. I also did not like how the company keeps wanting you to purchase so they put it smack dab in the middle of the page. I would rather see it off to the side. I also think they need to be more clear on how much I am going to pay. Be transparent and provide costs in advance of the process for state and federal. I do not mind paying for a great product what it is worth. They actually did save me money this year. I did my own 1040 and then did Turbotax for comparison and to file electronically. They caught an error I had made due to capital gains.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9599
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT! Fast and easy to use, even for us oldtimers! Thank you!
Date published: 2021-02-22
Rated 4 out of 5 by from Convenience I have used TurboTax every year. This is the first year they added extra fees. I wasn't too happy about that but overall they are very convenient. But if they go up anymore I might as well go to CPA.
Date published: 2021-02-22
Rated 5 out of 5 by from I LOVE turbo tax I have used turbo tax for over 30 years. I have never had any problems and they store all of my returns.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great It is a very easy to use service. Highly recommend!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is thorough and easy to use I've been using Turbo Tax for years and have never had a problem, It's thorough in checking for deductions. It's a very simple program to use even if your not "tech savvy".
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo tax - Good I'd say turbo tax is good with filing taxes for both Federal and state. I feel that charging additional 40 dollars for each state is way too much hidden charge for turbo tax. Also, when turbo tax is not helping me correct something and if I need to file by mail.. why can't I get my fefund. Each time for the last 2 years.. just because I can'f fill out one information required, I need to mail the documents manually. Why should I pay $100.00 and still can't efile? This is insane.
Date published: 2021-02-22
Rated 5 out of 5 by from SeLena is AWESOME! SeLena helped me soooo much. Spent over an hour on the phone with me walking me through some 2020 type issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome A great experience year after year. The live expert, Cynthia was excellent. Very professional and knowledgeable.
Date published: 2021-02-22
Rated 5 out of 5 by from Was easy to do Was first time doing this way and will do it again next year .
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax? I really like how Turbo Tax asks questions as you go unlike some other plaes. I did not like how hard it was to access my 1040 form-it was very difficult to find. I also did not like how the company keeps wanting you to purchase so they put it smack dab in the middle of the page. I would rather see it off to the side. I also think they need to be more clear on how much I am going to pay. Be transparent and provide costs in advance of the process for state and federal. I do not mind paying for a great product what it is worth. They actually did save me money this year. I did my own 1040 and then did Turbotax for comparison and to file electronically. They caught an error I had made due to capital gains.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9599