TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Fairly Easy It was fairly easy being that this was my first time using it. The only problem I had was the filing fee went up as my refund increased. I think you should have the option of selecting what you want to use at the very beginning so that there's less confusion. Other then that everything was fine.
Date published: 2021-03-01
Rated 4 out of 5 by from THUMBS UP! I would like to say Turbo Tax is a pretty reputable company due to the fact they sttod up for the American people when the IRS SENT EVERYBODYS STIMILUS MONEY TO THEM,AND THAT WASNT THERE LANE.
Date published: 2021-03-01
Rated 5 out of 5 by from Makes taxes too easy TurboTax does exactly what it claims to do and makes taxes approachable to anyone. Even if you've never filed before, you'll be fine here as long as you have your W2s and whatever other papers you need. Just plug and play and go about your day.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO Tax Fast and Simple. Very reliable Use them every year
Date published: 2021-03-01
Rated 4 out of 5 by from buggy as usual I had to jump thru several hoops to make product work. this year I had to upgrade memory. in laptop. then Edge presented very poorly.
Date published: 2021-03-01
Rated 5 out of 5 by from ty turbo tax Always easy and quick to do Ty Turbo Tax - always a pleasure !!!
Date published: 2021-03-01
Rated 5 out of 5 by from A Straightforward Way for Taxes I've used TurboTax for a few years now to complete my taxes, and every year it has been straightforward. My questions on answered quickly, the different terms and options are provided in layman's terms. It just makes taxes a little easier.
Date published: 2021-03-01
Rated 3 out of 5 by from It's fine, expensive for simple tax situations It seems like the rates for filling with Turbotax change every year. They've got me locked into Deluxe to keep access and record of all my previous returns now. But they wanted to charge me $50 to file in a second state that requires a single form for Non-Resident reciprocal state income. The form ended up being a $0 reporting for a $0 refund because my income state is reciprocal with my residence state. AND THEN last year they told me they couldn't even file the Kentucky tax form... so I'm not sure how they went from not being able to file and now they can file the 1 page doc for $50? Checked an 2019 filing was $40 for both Fed and State Deluxe, this year it was $70 fed and $50 state. Seems like it should be based on the complexity of your situation.
Date published: 2021-03-01
Rated 5 out of 5 by from This made it so easy for the first time! this made it so easy for us to file the first time on our own. We felt good about the information and the process
Date published: 2021-03-01
Rated 5 out of 5 by from Fast easy and helpful Happy to continue using TurboTax every year. Business and Personal plus state return.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9595
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fairly Easy It was fairly easy being that this was my first time using it. The only problem I had was the filing fee went up as my refund increased. I think you should have the option of selecting what you want to use at the very beginning so that there's less confusion. Other then that everything was fine.
Date published: 2021-03-01
Rated 4 out of 5 by from THUMBS UP! I would like to say Turbo Tax is a pretty reputable company due to the fact they sttod up for the American people when the IRS SENT EVERYBODYS STIMILUS MONEY TO THEM,AND THAT WASNT THERE LANE.
Date published: 2021-03-01
Rated 5 out of 5 by from Makes taxes too easy TurboTax does exactly what it claims to do and makes taxes approachable to anyone. Even if you've never filed before, you'll be fine here as long as you have your W2s and whatever other papers you need. Just plug and play and go about your day.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO Tax Fast and Simple. Very reliable Use them every year
Date published: 2021-03-01
Rated 4 out of 5 by from buggy as usual I had to jump thru several hoops to make product work. this year I had to upgrade memory. in laptop. then Edge presented very poorly.
Date published: 2021-03-01
Rated 5 out of 5 by from ty turbo tax Always easy and quick to do Ty Turbo Tax - always a pleasure !!!
Date published: 2021-03-01
Rated 5 out of 5 by from A Straightforward Way for Taxes I've used TurboTax for a few years now to complete my taxes, and every year it has been straightforward. My questions on answered quickly, the different terms and options are provided in layman's terms. It just makes taxes a little easier.
Date published: 2021-03-01
Rated 3 out of 5 by from It's fine, expensive for simple tax situations It seems like the rates for filling with Turbotax change every year. They've got me locked into Deluxe to keep access and record of all my previous returns now. But they wanted to charge me $50 to file in a second state that requires a single form for Non-Resident reciprocal state income. The form ended up being a $0 reporting for a $0 refund because my income state is reciprocal with my residence state. AND THEN last year they told me they couldn't even file the Kentucky tax form... so I'm not sure how they went from not being able to file and now they can file the 1 page doc for $50? Checked an 2019 filing was $40 for both Fed and State Deluxe, this year it was $70 fed and $50 state. Seems like it should be based on the complexity of your situation.
Date published: 2021-03-01
Rated 5 out of 5 by from This made it so easy for the first time! this made it so easy for us to file the first time on our own. We felt good about the information and the process
Date published: 2021-03-01
Rated 5 out of 5 by from Fast easy and helpful Happy to continue using TurboTax every year. Business and Personal plus state return.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9595