TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Banglin from
Easy to navigate
Very user friendly. Support was quick to answer question in chat
Date published: 2022-04-16
Rated 5 out of 5 by
SAIFUL HOQUE from
AWESOME
IT WAS SUCH A GREAT HELP. SHE WAS VERY NICE AND HELPFUL
Date published: 2022-04-16
Rated 5 out of 5 by
LouisXIV from
Gets better (easier) every year
For some reason I found the questions and prompts to be more helpful and detailed than former years
Date published: 2022-04-16
Rated 2 out of 5 by
SDavis39 from
Expensive and mediocre
So many things lacking or done poorly. Just a couple for instances... -- Somehow didn't enter federal pin. After rejection only given vague directions to fill in. Why not a link to the proper location? -- Selling a rental house the only boxes are "Sales Price" and "Sales Expenses" with no prompts for the types of expenses. (Also doesn't have the simple calculation to divide asset/land percentage.) -- Could list plenty of other issues...
Date published: 2022-04-16
Rated 3 out of 5 by
PeteAL from
2021 Turbo Tax
I have used TT for the last several years. This is the first time I've had issues with it. My return was rejected several times by the IRS. I made corrections only to have it come back to me with the same errors. TT did not make the corrections per the program. Needless to say, I have been very frustrated and disappointed.
Date published: 2022-04-16
Rated 5 out of 5 by
sanbr from
Very convenient and user friendly
Easier to use, the guidance provided is extremely useful.
Date published: 2022-04-16
Rated 2 out of 5 by
unimpresseddddddd from
meh
A lot of work to save 25 bucks. could have had it done by jackson hewitt for that much but thought I could have saved more.
Date published: 2022-04-16
Rated 5 out of 5 by
KiaW22 from
Easy Filing
TurboTax makes it easy to file taxes. It lets you know where to find any necessary information on W-2 and other forms. The step-by-step template is easy to complete with provided explanations if needed.
Date published: 2022-04-16
Rated 5 out of 5 by
Angelpm125 from
Simple to use. I love the live chat!
I love the live chat with Alicia. She took over my screen & showed me step by step what to do and fill.
Date published: 2022-04-16
Rated 3 out of 5 by
knick knaem from
Prices Rising!!
TurboTax is getting better. I keep purchasing the premier version but probably a reduced version is more applicable
All TurboTax® Offerings Reviews - Page 9591
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Banglin from
Easy to navigate
Very user friendly. Support was quick to answer question in chat
Date published: 2022-04-16
Rated 5 out of 5 by
SAIFUL HOQUE from
AWESOME
IT WAS SUCH A GREAT HELP. SHE WAS VERY NICE AND HELPFUL
Date published: 2022-04-16
Rated 5 out of 5 by
LouisXIV from
Gets better (easier) every year
For some reason I found the questions and prompts to be more helpful and detailed than former years
Date published: 2022-04-16
Rated 2 out of 5 by
SDavis39 from
Expensive and mediocre
So many things lacking or done poorly. Just a couple for instances... -- Somehow didn't enter federal pin. After rejection only given vague directions to fill in. Why not a link to the proper location? -- Selling a rental house the only boxes are "Sales Price" and "Sales Expenses" with no prompts for the types of expenses. (Also doesn't have the simple calculation to divide asset/land percentage.) -- Could list plenty of other issues...
Date published: 2022-04-16
Rated 3 out of 5 by
PeteAL from
2021 Turbo Tax
I have used TT for the last several years. This is the first time I've had issues with it. My return was rejected several times by the IRS. I made corrections only to have it come back to me with the same errors. TT did not make the corrections per the program. Needless to say, I have been very frustrated and disappointed.
Date published: 2022-04-16
Rated 5 out of 5 by
sanbr from
Very convenient and user friendly
Easier to use, the guidance provided is extremely useful.
Date published: 2022-04-16
Rated 2 out of 5 by
unimpresseddddddd from
meh
A lot of work to save 25 bucks. could have had it done by jackson hewitt for that much but thought I could have saved more.
Date published: 2022-04-16
Rated 5 out of 5 by
KiaW22 from
Easy Filing
TurboTax makes it easy to file taxes. It lets you know where to find any necessary information on W-2 and other forms. The step-by-step template is easy to complete with provided explanations if needed.
Date published: 2022-04-16
Rated 5 out of 5 by
Angelpm125 from
Simple to use. I love the live chat!
I love the live chat with Alicia. She took over my screen & showed me step by step what to do and fill.
Date published: 2022-04-16
Rated 3 out of 5 by
knick knaem from
Prices Rising!!
TurboTax is getting better. I keep purchasing the premier version but probably a reduced version is more applicable
All TurboTax® Offerings Reviews - Page 9591
Date published: 2022-04-16