TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Couldn't e-file my state tax return I couldn't e-file my tax return using TT. You should've explained it before I purchased the business package. Otherwise, I would've used another service. BTW- you have the worst customer service ever. They just review online materials that I was able to find myself before the call.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy product walk through! Easy to use. Walk through was simple. I use Turbotax yearly.
Date published: 2021-03-01
Rated 5 out of 5 by from Will Always Use Turbo Tax Having everything saved from year to year and ready to go is wonderful.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax ! Very user friendly, when I mess up they correct..fool proof lol
Date published: 2021-03-01
Rated 2 out of 5 by from Getting more expensive to file through them. Turbo Tax does make filing easy- but every year I am paying more to have them do it. There always seems to be a new cost somewhere or they are changing their packages so you now have to purchase one. I use to be able to file my taxes on here for free and now it costs $150.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo taxes did great with the help It was good she walk with me each step and made me feel for comfort with her helping me
Date published: 2021-03-01
Rated 5 out of 5 by from awesome expert advice, location of error correction and completed my return in short time
Date published: 2021-03-01
Rated 5 out of 5 by from A Life Saver This beautiful page has made my taxes so much easier. Last year, during the Covid Lockdown, I had problems with proving my identity to the IRS. This year, they double checked everything for me and made sure to get my return on time. Thanks Turbotax.
Date published: 2021-03-01
Rated 5 out of 5 by from easy good- I have nothing further to say, this should not keep me from finishing
Date published: 2021-03-01
Rated 5 out of 5 by from Seriously free, but only $25 for peace of mind. I chose the free version because my taxes were so simple, however, the added protection is only $25 for minimum plan.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9591
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Couldn't e-file my state tax return I couldn't e-file my tax return using TT. You should've explained it before I purchased the business package. Otherwise, I would've used another service. BTW- you have the worst customer service ever. They just review online materials that I was able to find myself before the call.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy product walk through! Easy to use. Walk through was simple. I use Turbotax yearly.
Date published: 2021-03-01
Rated 5 out of 5 by from Will Always Use Turbo Tax Having everything saved from year to year and ready to go is wonderful.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax ! Very user friendly, when I mess up they correct..fool proof lol
Date published: 2021-03-01
Rated 2 out of 5 by from Getting more expensive to file through them. Turbo Tax does make filing easy- but every year I am paying more to have them do it. There always seems to be a new cost somewhere or they are changing their packages so you now have to purchase one. I use to be able to file my taxes on here for free and now it costs $150.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo taxes did great with the help It was good she walk with me each step and made me feel for comfort with her helping me
Date published: 2021-03-01
Rated 5 out of 5 by from awesome expert advice, location of error correction and completed my return in short time
Date published: 2021-03-01
Rated 5 out of 5 by from A Life Saver This beautiful page has made my taxes so much easier. Last year, during the Covid Lockdown, I had problems with proving my identity to the IRS. This year, they double checked everything for me and made sure to get my return on time. Thanks Turbotax.
Date published: 2021-03-01
Rated 5 out of 5 by from easy good- I have nothing further to say, this should not keep me from finishing
Date published: 2021-03-01
Rated 5 out of 5 by from Seriously free, but only $25 for peace of mind. I chose the free version because my taxes were so simple, however, the added protection is only $25 for minimum plan.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9591