TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs refreshed The app needs to accept cut and paste, for 20 digit passwords, etc. The boxes that need questions answered or figures to entered will not expand, thus having to use a side slider to view the complete field needed to to be filled in. Turbo tax is old and tired.
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbo Tax! Turbo tax walks you through the whole process. I needed an expert. His name was Corey he was awsome! He helped me with a problem and got me through it with online guidance. Thank you so much! Karen G.
Date published: 2023-02-25
Rated 4 out of 5 by from USER SHOULD PICK WHEN TO APPLY DISCOUNTS I've been using TT for years and I like that several members of my household get to complete their taxes off one software purchase, however there is no way of deselecting when the "free" or "discounts" are applied. I complete the easiest returns first oftentimes because the more difficult one has not received all their forms. When I ready to do the more difficult return I can't apply the benefits of the software I purchased, there is nothing fair about that.
Date published: 2023-02-25
Rated 3 out of 5 by from Turbo Tax is okay I liked the old method of receiving a file for your computer. It was easier to transfer the data from the prior year. This edition required more keyboard entries.
Date published: 2023-02-25
Rated 5 out of 5 by from tubo tax was easy Tubo tax was easy and simple to use..no complaints
Date published: 2023-02-25
Rated 5 out of 5 by from Super easy as always! Over 20 years ago, we moved from one state to another. We'd been using a tax preparer for our business at our old home and continued to mail all our documents to them each year. One year, I used TurboTax to organize our documents before mailing them. Our tax preparer refused to take our money; saying there was nothing they could add.. but assured us they still loved us. We've been using TurboTax on our own ever since.
Date published: 2023-02-25
Rated 5 out of 5 by from turbotax The easiest way to complete Taxes is with TurboTax, I have done it for the past 3-4 years without leaving my home and have never had any disappointments.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is a great tool to file your taxes My experience was fast and easy, as usual, I have been using turbo tax over five years now, they are great.
Date published: 2023-02-25
Rated 5 out of 5 by from Great This year, TurboTax updated a few things making it easier to follow along. I also used an expert, and while it took a little bit, she helped me with a complicated tax situation.
Date published: 2023-02-25
Rated 2 out of 5 by from turbo tax is just ok could not print to view before sending / e file called and was on phone for 2 hours - will only print after you e file so no checking numbers for accuracy before sending - asked for discount but none given
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9588
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs refreshed The app needs to accept cut and paste, for 20 digit passwords, etc. The boxes that need questions answered or figures to entered will not expand, thus having to use a side slider to view the complete field needed to to be filled in. Turbo tax is old and tired.
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbo Tax! Turbo tax walks you through the whole process. I needed an expert. His name was Corey he was awsome! He helped me with a problem and got me through it with online guidance. Thank you so much! Karen G.
Date published: 2023-02-25
Rated 4 out of 5 by from USER SHOULD PICK WHEN TO APPLY DISCOUNTS I've been using TT for years and I like that several members of my household get to complete their taxes off one software purchase, however there is no way of deselecting when the "free" or "discounts" are applied. I complete the easiest returns first oftentimes because the more difficult one has not received all their forms. When I ready to do the more difficult return I can't apply the benefits of the software I purchased, there is nothing fair about that.
Date published: 2023-02-25
Rated 3 out of 5 by from Turbo Tax is okay I liked the old method of receiving a file for your computer. It was easier to transfer the data from the prior year. This edition required more keyboard entries.
Date published: 2023-02-25
Rated 5 out of 5 by from tubo tax was easy Tubo tax was easy and simple to use..no complaints
Date published: 2023-02-25
Rated 5 out of 5 by from Super easy as always! Over 20 years ago, we moved from one state to another. We'd been using a tax preparer for our business at our old home and continued to mail all our documents to them each year. One year, I used TurboTax to organize our documents before mailing them. Our tax preparer refused to take our money; saying there was nothing they could add.. but assured us they still loved us. We've been using TurboTax on our own ever since.
Date published: 2023-02-25
Rated 5 out of 5 by from turbotax The easiest way to complete Taxes is with TurboTax, I have done it for the past 3-4 years without leaving my home and have never had any disappointments.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is a great tool to file your taxes My experience was fast and easy, as usual, I have been using turbo tax over five years now, they are great.
Date published: 2023-02-25
Rated 5 out of 5 by from Great This year, TurboTax updated a few things making it easier to follow along. I also used an expert, and while it took a little bit, she helped me with a complicated tax situation.
Date published: 2023-02-25
Rated 2 out of 5 by from turbo tax is just ok could not print to view before sending / e file called and was on phone for 2 hours - will only print after you e file so no checking numbers for accuracy before sending - asked for discount but none given
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9588