TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Easy to use Turbo tax walks you right through the different areas and makes sure you get the best refund, but it does cost more than other tax software out there. With that being said, I found that the software I used last year did not fill out my state forms correctly, so switching back to Turbo tax. I feel like they have a better track record.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo is very helpful Very thoughtful caring and very patient glad to do business with them.
Date published: 2021-03-01
Rated 5 out of 5 by from As usual, Turbo Tax does it right! Have used TT for several years. Even in this Covid year, where we received, and then returned our RMD's, TT was able to correctly handle it, with a little help from the TT community
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is easy!!! TurboTax makes taxes easier for everyone to understand. No hassle involved! I definitely will continue to file my taxes with TurboTax!!!
Date published: 2021-03-01
Rated 2 out of 5 by from Last 2 years have been nothing but trouble! Last year Turbo Tax never had us do an 8962, we are still waiting for that to be processed by the IRS. The IRS has had our $4717 payment since we filed in early July but our return is not processed and they are telling us that we will incur penalties and interest on the extra amount owed after processing the missing form. This year, Turbo Tax duplicated out mortgage info, over a $100,000 in income. Also, our returns (Federal + 3 states) all rejected because AGI didn't match last years....that is prefilled by Turbo Tax! This will be the last year we use Turbo Tax. The price isn't worth the headaches.
Date published: 2021-03-01
Rated 4 out of 5 by from Remarkably helpful! Straight filing. No expert involved . appropriate help etc etc
Date published: 2021-03-01
Rated 5 out of 5 by from The Best I have used Turbo Tax since 2003 and a loved it. It gets better every year. I wouldn't use any other service.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax over any tax services The best in the game. Anybody who is low on funds and needs to do taxes turbotax is the best online services when it comes to quality and professional fast income tax services.
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing! Was very easy and self explanatory! Highly Recommended!!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax was easier this year for some reason Turbo tax is always been the best but this year it seem to help so much more.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9585
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use Turbo tax walks you right through the different areas and makes sure you get the best refund, but it does cost more than other tax software out there. With that being said, I found that the software I used last year did not fill out my state forms correctly, so switching back to Turbo tax. I feel like they have a better track record.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo is very helpful Very thoughtful caring and very patient glad to do business with them.
Date published: 2021-03-01
Rated 5 out of 5 by from As usual, Turbo Tax does it right! Have used TT for several years. Even in this Covid year, where we received, and then returned our RMD's, TT was able to correctly handle it, with a little help from the TT community
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is easy!!! TurboTax makes taxes easier for everyone to understand. No hassle involved! I definitely will continue to file my taxes with TurboTax!!!
Date published: 2021-03-01
Rated 2 out of 5 by from Last 2 years have been nothing but trouble! Last year Turbo Tax never had us do an 8962, we are still waiting for that to be processed by the IRS. The IRS has had our $4717 payment since we filed in early July but our return is not processed and they are telling us that we will incur penalties and interest on the extra amount owed after processing the missing form. This year, Turbo Tax duplicated out mortgage info, over a $100,000 in income. Also, our returns (Federal + 3 states) all rejected because AGI didn't match last years....that is prefilled by Turbo Tax! This will be the last year we use Turbo Tax. The price isn't worth the headaches.
Date published: 2021-03-01
Rated 4 out of 5 by from Remarkably helpful! Straight filing. No expert involved . appropriate help etc etc
Date published: 2021-03-01
Rated 5 out of 5 by from The Best I have used Turbo Tax since 2003 and a loved it. It gets better every year. I wouldn't use any other service.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax over any tax services The best in the game. Anybody who is low on funds and needs to do taxes turbotax is the best online services when it comes to quality and professional fast income tax services.
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing! Was very easy and self explanatory! Highly Recommended!!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax was easier this year for some reason Turbo tax is always been the best but this year it seem to help so much more.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9585