TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 5 out of 5 by
Kate 756 from
Very east
It very self explanatory and easy to fill in everything!
Date published: 2022-02-20
Rated 4 out of 5 by
JC Sand from
Turbo TAX is a breeze
Easy to use and a breeze to fill out, first time using Turbo Tax.
Date published: 2022-02-20
Rated 5 out of 5 by
mdog08 from
Super easy to use
Turbo Tax is super easy to use. They saved my information from previous years and allowed me to upload this year's W-2 which made inputting information very easy.
Date published: 2022-02-20
Rated 5 out of 5 by
Big Louie is on meds too from
Turbo Tax Reveiw
Simple, easy to complete, accurate.................
Date published: 2022-02-20
Rated 2 out of 5 by
AA_Rosie from
turbo tax is expensive for no reason
$78 to file really??????? This was a total ripoff. Never trust when they say free.
Date published: 2022-02-20
Rated 5 out of 5 by
Nickelc from
Super easy
TurboTax made it so simple and not expensive for best quality tax returns
Date published: 2022-02-20
Rated 5 out of 5 by
GrmWdb from
TURBO TAX IS AWESOME
Easy and user friendly. Finding info was easy. Saving info always helps
Date published: 2022-02-20
Rated 5 out of 5 by
Kaitlynkintana from
Love this ish
It’s just fast and so easy.. never any problems or concerns. I feel safe doing my taxes here.
Date published: 2022-02-20
Rated 5 out of 5 by
Dimperio from
Great way to shorten the time in filing taxes
Wonderful customer service, very knowledgable and patient
Date published: 2022-02-20
Rated 1 out of 5 by
Lindsey2874 from
Worst Experience with Taxes EVER
Their experts were not experts (at least not tax experts) Spent three days working with them, asking to speak to someone who could help me and none of them moved me up to a CPA even though I paid for the service. At the end of the third day, I finally got a supervisor who connected me to a CPA only to be told he couldn't help because the person before had advised me to file my taxes again even though we didn't correct them. No surprise they were rejected. A very nice young man "Daniel" contacted me last night because I complained on facebook. Spent a couple of hours online with him, only to be told I would need to send in additional info through the chat. I did not feel comfortable doing this so this morning, I just went in and took out the charitable deductions that were causing the return to be rejected by the state. I have no more time to spend on this. Bottom line, I paid $217 for a simple 1040 and a KY state return and had to do all of the work myself. The advice given by their experts?...just print them and send them through the mail (even though we hadn't fixed them), delete my deduction (which eventually I did - which cost me even more money in state taxes), just keep resending (sent 4 times), call Frankfort (like they are gonna have time to answer my questions). I have used Turbo Tax for about 14 years. Have never had an issue before. Won't have another because I won't use them. I spent more getting this return done, than if I had actually taken it to a REAL tax service. Now I worry, that I paid for audit defense and support and if there is an issue I'm on my on. I think I'm due a refund for the portion of my cost (the max defend) because no one at your service could help me.
All TurboTax® Offerings Reviews - Page 9582
Date published: 2022-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kate 756 from
Very east
It very self explanatory and easy to fill in everything!
Date published: 2022-02-20
Rated 4 out of 5 by
JC Sand from
Turbo TAX is a breeze
Easy to use and a breeze to fill out, first time using Turbo Tax.
Date published: 2022-02-20
Rated 5 out of 5 by
mdog08 from
Super easy to use
Turbo Tax is super easy to use. They saved my information from previous years and allowed me to upload this year's W-2 which made inputting information very easy.
Date published: 2022-02-20
Rated 5 out of 5 by
Big Louie is on meds too from
Turbo Tax Reveiw
Simple, easy to complete, accurate.................
Date published: 2022-02-20
Rated 2 out of 5 by
AA_Rosie from
turbo tax is expensive for no reason
$78 to file really??????? This was a total ripoff. Never trust when they say free.
Date published: 2022-02-20
Rated 5 out of 5 by
Nickelc from
Super easy
TurboTax made it so simple and not expensive for best quality tax returns
Date published: 2022-02-20
Rated 5 out of 5 by
GrmWdb from
TURBO TAX IS AWESOME
Easy and user friendly. Finding info was easy. Saving info always helps
Date published: 2022-02-20
Rated 5 out of 5 by
Kaitlynkintana from
Love this ish
It’s just fast and so easy.. never any problems or concerns. I feel safe doing my taxes here.
Date published: 2022-02-20
Rated 5 out of 5 by
Dimperio from
Great way to shorten the time in filing taxes
Wonderful customer service, very knowledgable and patient
Date published: 2022-02-20
Rated 1 out of 5 by
Lindsey2874 from
Worst Experience with Taxes EVER
Their experts were not experts (at least not tax experts) Spent three days working with them, asking to speak to someone who could help me and none of them moved me up to a CPA even though I paid for the service. At the end of the third day, I finally got a supervisor who connected me to a CPA only to be told he couldn't help because the person before had advised me to file my taxes again even though we didn't correct them. No surprise they were rejected. A very nice young man "Daniel" contacted me last night because I complained on facebook. Spent a couple of hours online with him, only to be told I would need to send in additional info through the chat. I did not feel comfortable doing this so this morning, I just went in and took out the charitable deductions that were causing the return to be rejected by the state. I have no more time to spend on this. Bottom line, I paid $217 for a simple 1040 and a KY state return and had to do all of the work myself. The advice given by their experts?...just print them and send them through the mail (even though we hadn't fixed them), delete my deduction (which eventually I did - which cost me even more money in state taxes), just keep resending (sent 4 times), call Frankfort (like they are gonna have time to answer my questions). I have used Turbo Tax for about 14 years. Have never had an issue before. Won't have another because I won't use them. I spent more getting this return done, than if I had actually taken it to a REAL tax service. Now I worry, that I paid for audit defense and support and if there is an issue I'm on my on. I think I'm due a refund for the portion of my cost (the max defend) because no one at your service could help me.
All TurboTax® Offerings Reviews - Page 9582
Date published: 2022-02-20