TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from The experience with terrible tax is great My experience with TurboTax was grade Susan with my tax preparation person and she answered all my questions when I needed an answer
Date published: 2022-04-17
Rated 5 out of 5 by from Much easier than by myself We were doing taxes by ourselves and couldn't figure out why we always owed money! Then our son suggested we use TurboTax. We were doing everything all wrong!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax Tirbo Tax is the easiest way to do your taxes. Walks you through each step. Makes the process simple
Date published: 2022-04-17
Rated 5 out of 5 by from Great Turbo Tax! I have been using turbo tax for about 7 years and it has been great every year. The software makes doing taxes a little less stressful.
Date published: 2022-04-17
Rated 5 out of 5 by from You guys are the BOMB DIGGITY Everything was organized. Helped every bit of the way and always checked in. I really enjoyed having yall's support
Date published: 2022-04-17
Rated 5 out of 5 by from Lovely! Tax filing made easy! We finished our return in 2 hours.
Date published: 2022-04-17
Rated 5 out of 5 by from TUROBOTAX IS WONDERFUL IT WAS AS EXPECTED. HARD PROBLEMS SOLVED EASILY. EASE TCF EASE OF USE IS MUCH IMPROVED. THE REFERENCE MATERIALS WORK WELL.
Date published: 2022-04-17
Rated 2 out of 5 by from Document Importing does NOT work. I have been using Turbo Tax for over several years. This is the FIRST year that the process was frustrating. Two of my W-2s were unable to be uploaded/recognized. Then, when my 1099-R was uploaded, it created over 4 duplicates that I had to review. It would have been LESS FRUSTRATING had I just entered the data manually. Also, trying to correct my STIMULUS CHECK reporting was difficult to find. The "search" function did not not provide a link to the page for correction.
Date published: 2022-04-17
Rated 2 out of 5 by from hiddden fees says it's free, get done, and says I cant file unless I pay $110
Date published: 2022-04-17
Rated 2 out of 5 by from Expensive There is no reason it should cost as much as it does. With that being said, customer service is top notch
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The experience with terrible tax is great My experience with TurboTax was grade Susan with my tax preparation person and she answered all my questions when I needed an answer
Date published: 2022-04-17
Rated 5 out of 5 by from Much easier than by myself We were doing taxes by ourselves and couldn't figure out why we always owed money! Then our son suggested we use TurboTax. We were doing everything all wrong!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax Tirbo Tax is the easiest way to do your taxes. Walks you through each step. Makes the process simple
Date published: 2022-04-17
Rated 5 out of 5 by from Great Turbo Tax! I have been using turbo tax for about 7 years and it has been great every year. The software makes doing taxes a little less stressful.
Date published: 2022-04-17
Rated 5 out of 5 by from You guys are the BOMB DIGGITY Everything was organized. Helped every bit of the way and always checked in. I really enjoyed having yall's support
Date published: 2022-04-17
Rated 5 out of 5 by from Lovely! Tax filing made easy! We finished our return in 2 hours.
Date published: 2022-04-17
Rated 5 out of 5 by from TUROBOTAX IS WONDERFUL IT WAS AS EXPECTED. HARD PROBLEMS SOLVED EASILY. EASE TCF EASE OF USE IS MUCH IMPROVED. THE REFERENCE MATERIALS WORK WELL.
Date published: 2022-04-17
Rated 2 out of 5 by from Document Importing does NOT work. I have been using Turbo Tax for over several years. This is the FIRST year that the process was frustrating. Two of my W-2s were unable to be uploaded/recognized. Then, when my 1099-R was uploaded, it created over 4 duplicates that I had to review. It would have been LESS FRUSTRATING had I just entered the data manually. Also, trying to correct my STIMULUS CHECK reporting was difficult to find. The "search" function did not not provide a link to the page for correction.
Date published: 2022-04-17
Rated 2 out of 5 by from hiddden fees says it's free, get done, and says I cant file unless I pay $110
Date published: 2022-04-17
Rated 2 out of 5 by from Expensive There is no reason it should cost as much as it does. With that being said, customer service is top notch
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9580