TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Problem with data import from prior year's return While the overall product is relatively easy to use, there were issues with data pulled from last year's returns. At the final review point, several items from the 2019 return which I had marked for removal from 2020 were again presented to me - with incorrect labeling - as items I had yet to fill out. This would have led to double-entering data had I not noticed the discrepancy. In addition, the import from 2019 captured my state tax payment twice, which is just an out and out error.
Date published: 2021-03-01
Rated 5 out of 5 by from Another Year Using Turbo Tax I have come to depend on Turbo Tax to help me navigate though another tax return. Thanks Turbo Tax!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy to use and loved the early bird pricing option.
Date published: 2021-03-01
Rated 4 out of 5 by from TURBO TAX IS FAST BUT A LITTLE TRICKY HAD A FEW TIMES WHERE THE QUESTIONS WERE NOT CLEAR AND NO HELP WAS AROUND TO FIGURE OUT ON HOW TO ANSWER
Date published: 2021-03-01
Rated 3 out of 5 by from Free to a certain extent It was very helpful until i got to the part when i had to pay because I had a 401K this year. Then I had to pay 40.00 for it. And if i didn't have the money in my account, like because i was fired this year and am barely hanging on to the little money that i do have. I thought that maybe them taking the 40.00 from my income tax would be preferred. That is until i saw that there would be an extra 40.00 processing fee. Not so free.
Date published: 2021-03-01
Rated 3 out of 5 by from Not real happy Did my taxes on 17 Feb and thought they were submitted. Checked today 28 Feb and found they are still sitting in the system but I did pay on 17 FEb. The system could have at least warned me - you taxes have not been submitted yet. All is OK now as I just did them
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo tax love that it breaks it down for me and makes it easy. My info is saved every year i just have to tweak it if anything changed. Love all the explanation it offers after each step
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax was easy and helpful along the way. I actually look forward to doing my taxes, rather than dreading it!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is a stress reliever I have used Turbo Tax for 10+ years and I love the ease of use entering new or updating old info over the years and I am confident when I click submit eFile the returns are correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Well.... that was EASY Have all you documents organized, take your time, and follow the steps. I found this fairly easy for a first-time do-it-yourselfer.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9579
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Problem with data import from prior year's return While the overall product is relatively easy to use, there were issues with data pulled from last year's returns. At the final review point, several items from the 2019 return which I had marked for removal from 2020 were again presented to me - with incorrect labeling - as items I had yet to fill out. This would have led to double-entering data had I not noticed the discrepancy. In addition, the import from 2019 captured my state tax payment twice, which is just an out and out error.
Date published: 2021-03-01
Rated 5 out of 5 by from Another Year Using Turbo Tax I have come to depend on Turbo Tax to help me navigate though another tax return. Thanks Turbo Tax!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy to use and loved the early bird pricing option.
Date published: 2021-03-01
Rated 4 out of 5 by from TURBO TAX IS FAST BUT A LITTLE TRICKY HAD A FEW TIMES WHERE THE QUESTIONS WERE NOT CLEAR AND NO HELP WAS AROUND TO FIGURE OUT ON HOW TO ANSWER
Date published: 2021-03-01
Rated 3 out of 5 by from Free to a certain extent It was very helpful until i got to the part when i had to pay because I had a 401K this year. Then I had to pay 40.00 for it. And if i didn't have the money in my account, like because i was fired this year and am barely hanging on to the little money that i do have. I thought that maybe them taking the 40.00 from my income tax would be preferred. That is until i saw that there would be an extra 40.00 processing fee. Not so free.
Date published: 2021-03-01
Rated 3 out of 5 by from Not real happy Did my taxes on 17 Feb and thought they were submitted. Checked today 28 Feb and found they are still sitting in the system but I did pay on 17 FEb. The system could have at least warned me - you taxes have not been submitted yet. All is OK now as I just did them
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo tax love that it breaks it down for me and makes it easy. My info is saved every year i just have to tweak it if anything changed. Love all the explanation it offers after each step
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax was easy and helpful along the way. I actually look forward to doing my taxes, rather than dreading it!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is a stress reliever I have used Turbo Tax for 10+ years and I love the ease of use entering new or updating old info over the years and I am confident when I click submit eFile the returns are correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Well.... that was EASY Have all you documents organized, take your time, and follow the steps. I found this fairly easy for a first-time do-it-yourselfer.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9579