TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Easy To Use We've used TurboTax for a few years. It is easy to use and get's the job done.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Awesome Turbotax is awesome, very easy to use. Takes you step by step through the process and has explanations as you go. Vey helpful.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax makes doing my taxes simple and easy! The live experts are super helpful! Thank goodness for Turbo Tax!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Helpful The software was helpful in maximizing any refunds.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax so easy using for over 5 years so easy I recommend it is worth it
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Taxis very good There is a lot to like about Turbo Tax. I use it every year to calculate and transmit my wife and my joint return and my children's taxes. One small change would help and, since I am not an accountant, you may have a good reason for doing it the way you do. But, anyway here it is: After I finish a first pass through my taxes, I go back to check all my data that I entered. When I do that I find that some of the questions that I answered have either been preset to the default values or are erased. I would prefer that you keep all my entries exactly as I entered them. The values themselves are unchanged but the answers to some of the questions are either reset to the default values or deleted. I would prefer that you leave everything exactly as I entered it
Date published: 2022-04-12
Rated 1 out of 5 by from Very disappointed We had multiple issues with online version and the software. Never had so many issues in greater than 5 years of using it. Made a 2 hour operation take 10 hours. Made me very upset to still have to pay 172$ after so many hours.
Date published: 2022-04-12
Rated 5 out of 5 by from great Good very helpful and proficient. Survey is too long
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is easy to use The step by step instruction is informative and helps you understand exactly where you are in the process and how to improve your results the following year.
Date published: 2022-04-12
Rated 5 out of 5 by from I rely on Turbo Tax Following the prompts and questions I can easily prepare our taxes. It's Great!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 9577
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Easy To Use We've used TurboTax for a few years. It is easy to use and get's the job done.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Awesome Turbotax is awesome, very easy to use. Takes you step by step through the process and has explanations as you go. Vey helpful.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax makes doing my taxes simple and easy! The live experts are super helpful! Thank goodness for Turbo Tax!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Helpful The software was helpful in maximizing any refunds.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax so easy using for over 5 years so easy I recommend it is worth it
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Taxis very good There is a lot to like about Turbo Tax. I use it every year to calculate and transmit my wife and my joint return and my children's taxes. One small change would help and, since I am not an accountant, you may have a good reason for doing it the way you do. But, anyway here it is: After I finish a first pass through my taxes, I go back to check all my data that I entered. When I do that I find that some of the questions that I answered have either been preset to the default values or are erased. I would prefer that you keep all my entries exactly as I entered them. The values themselves are unchanged but the answers to some of the questions are either reset to the default values or deleted. I would prefer that you leave everything exactly as I entered it
Date published: 2022-04-12
Rated 1 out of 5 by from Very disappointed We had multiple issues with online version and the software. Never had so many issues in greater than 5 years of using it. Made a 2 hour operation take 10 hours. Made me very upset to still have to pay 172$ after so many hours.
Date published: 2022-04-12
Rated 5 out of 5 by from great Good very helpful and proficient. Survey is too long
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is easy to use The step by step instruction is informative and helps you understand exactly where you are in the process and how to improve your results the following year.
Date published: 2022-04-12
Rated 5 out of 5 by from I rely on Turbo Tax Following the prompts and questions I can easily prepare our taxes. It's Great!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 9577