TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Complete Crap Website is laggy, pages take forever to load, way too many mini menus that make you fill in useless information that doesn't apply to anything you are doing. Also, love that they send you a coupon code to you but never give you a place to enter said code so the savings they promise is NON EXISTENT. Honestly, for this price, I can find someone to do all the work for me and I will be doing that next year
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax is exceptional They had answers and the ability to get answers quickly
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax always knocks it out of the park for me. Turbo Tax is very easy to use year after year as always.
Date published: 2022-02-20
Rated 2 out of 5 by from NOT HAPPY Got charged for LIVE help and there was NONE got referred to FREQUENTLY asked QUESTIONS and still couldn't find the answer
Date published: 2022-02-20
Rated 5 out of 5 by from Really Great Experience Year After Year! I used to pay over $350 to get my taxes done by someone who couldn't follow their own system - I had to constantly correct them and offer suggestions during the 3+ hour session. TurboTax guides me through everything in a very easy-to-understand and user-friendly format in about 1 hour (including finding all of my documents). It's a very stress-free experience and this is something I really appreciated during tax time!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax was great the use of this site was very easy and self explanatory. I did have a question and the chat option was great. Janelle was very helpful.
Date published: 2022-02-20
Rated 5 out of 5 by from Very Convenient I have been using Turbo Tax for many years and have not been disappointed
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy This was the easiest tax return I have ever done! It is so nice to feel confident when filing WITHOUT needing to leave my house. I love using Turbo Tax!!!
Date published: 2022-02-20
Rated 5 out of 5 by from So simple and easy to understand! Even with an accounting degree, this helps me process through every detail on our returns and reminds me of various rules and regulations. We love using TurboTax!
Date published: 2022-02-20
Rated 5 out of 5 by from A dedicated customer The reason I remain a dedicated customer of Turbo Tax is because of how convenient, accurate, and timely their services are to my busy life.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Complete Crap Website is laggy, pages take forever to load, way too many mini menus that make you fill in useless information that doesn't apply to anything you are doing. Also, love that they send you a coupon code to you but never give you a place to enter said code so the savings they promise is NON EXISTENT. Honestly, for this price, I can find someone to do all the work for me and I will be doing that next year
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax is exceptional They had answers and the ability to get answers quickly
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax always knocks it out of the park for me. Turbo Tax is very easy to use year after year as always.
Date published: 2022-02-20
Rated 2 out of 5 by from NOT HAPPY Got charged for LIVE help and there was NONE got referred to FREQUENTLY asked QUESTIONS and still couldn't find the answer
Date published: 2022-02-20
Rated 5 out of 5 by from Really Great Experience Year After Year! I used to pay over $350 to get my taxes done by someone who couldn't follow their own system - I had to constantly correct them and offer suggestions during the 3+ hour session. TurboTax guides me through everything in a very easy-to-understand and user-friendly format in about 1 hour (including finding all of my documents). It's a very stress-free experience and this is something I really appreciated during tax time!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax was great the use of this site was very easy and self explanatory. I did have a question and the chat option was great. Janelle was very helpful.
Date published: 2022-02-20
Rated 5 out of 5 by from Very Convenient I have been using Turbo Tax for many years and have not been disappointed
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy This was the easiest tax return I have ever done! It is so nice to feel confident when filing WITHOUT needing to leave my house. I love using Turbo Tax!!!
Date published: 2022-02-20
Rated 5 out of 5 by from So simple and easy to understand! Even with an accounting degree, this helps me process through every detail on our returns and reminds me of various rules and regulations. We love using TurboTax!
Date published: 2022-02-20
Rated 5 out of 5 by from A dedicated customer The reason I remain a dedicated customer of Turbo Tax is because of how convenient, accurate, and timely their services are to my busy life.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9576