TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Perfect for simple returns! I am so thankful for the live tax experts to ensure I have everything correct! I have been using TurboTax for over 10 years and have always has great experiences. This year with my crypto buying, made things a little complicated but paying for the experts live help really was worth it!
Date published: 2022-02-20
Rated 5 out of 5 by from Thumbs up ! Dawn was efficient , timely , and positive energy and helpful !
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax was easy to use. I didn’t like the fact that I could not deselect the state income process before going through the entire process of entering the data etc. I wish that I could select to not file my state income tax with Turbo Tax at the end of completing the federal income tax. I had to go through the process and then selecting to delete the state income tax forms.
Date published: 2022-02-20
Rated 5 out of 5 by from It was so easy!! The woman who helped me was so kind! I figured out the problem. So I wanted to thank her.
Date published: 2022-02-20
Rated 5 out of 5 by from Thank you for making filing taxes less scary! I spoke to a live TurboTax expert a few weeks before working on my returns to ask some preliminary questions. She was awesome! Made me feel comfortable and didn't treat me like a number. That was very reassuring!
Date published: 2022-02-20
Rated 5 out of 5 by from Cheers to 8 years! I'm always happy with Turbo Tax. Apparently, this is my 8th year filing with y'all. Thanks for making me confident in filing my own taxes every year! :-)
Date published: 2022-02-20
Rated 5 out of 5 by from Amazing This was my first time doing my taxes with turbo tax as a result of some issues with my previous tax preparer I would have never know about some of these deductibles as self employed if I would have went to my regular spot, I will definitely be using this again!!
Date published: 2022-02-20
Rated 5 out of 5 by from Easiest tax filing I can recall It was so straight forward I never needed expert help
Date published: 2022-02-20
Rated 4 out of 5 by from Good but not great! The instructions aren't always clear. Particularly, instructions regarding home refinancing.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is awesome It was great after I got the right person to help me.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Perfect for simple returns! I am so thankful for the live tax experts to ensure I have everything correct! I have been using TurboTax for over 10 years and have always has great experiences. This year with my crypto buying, made things a little complicated but paying for the experts live help really was worth it!
Date published: 2022-02-20
Rated 5 out of 5 by from Thumbs up ! Dawn was efficient , timely , and positive energy and helpful !
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax was easy to use. I didn’t like the fact that I could not deselect the state income process before going through the entire process of entering the data etc. I wish that I could select to not file my state income tax with Turbo Tax at the end of completing the federal income tax. I had to go through the process and then selecting to delete the state income tax forms.
Date published: 2022-02-20
Rated 5 out of 5 by from It was so easy!! The woman who helped me was so kind! I figured out the problem. So I wanted to thank her.
Date published: 2022-02-20
Rated 5 out of 5 by from Thank you for making filing taxes less scary! I spoke to a live TurboTax expert a few weeks before working on my returns to ask some preliminary questions. She was awesome! Made me feel comfortable and didn't treat me like a number. That was very reassuring!
Date published: 2022-02-20
Rated 5 out of 5 by from Cheers to 8 years! I'm always happy with Turbo Tax. Apparently, this is my 8th year filing with y'all. Thanks for making me confident in filing my own taxes every year! :-)
Date published: 2022-02-20
Rated 5 out of 5 by from Amazing This was my first time doing my taxes with turbo tax as a result of some issues with my previous tax preparer I would have never know about some of these deductibles as self employed if I would have went to my regular spot, I will definitely be using this again!!
Date published: 2022-02-20
Rated 5 out of 5 by from Easiest tax filing I can recall It was so straight forward I never needed expert help
Date published: 2022-02-20
Rated 4 out of 5 by from Good but not great! The instructions aren't always clear. Particularly, instructions regarding home refinancing.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is awesome It was great after I got the right person to help me.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9576