TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Fees ar higher than expected Fees are high, It is difficult to use and has many problems
Date published: 2022-04-17
Rated 5 out of 5 by from Perfect thanks Very easy to fill in the numbers thanks to calling up last year's info.
Date published: 2022-04-17
Rated 5 out of 5 by from Simplifies the extremely complicated tax code Been using Turbotax for several years, always loved the product. Had some issues with 1099-Q entries in the context of 529 plans - this is an area where the prompts need some improvement.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent Service TurboTax is my choice of filing taxes for years. Always excellent customer services and I never had any issues. Highly recommend!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is a great way to file yourself and save I have been using TurboTax for several years and I have noticed each year they make improvements to the software. They guide you through each step and the questions they ask help you know what information to enter.
Date published: 2022-04-17
Rated 3 out of 5 by from First Timer! It was a bit confusing with it being my first time and all. I hope i did everything right. But, im glad they offered to option to pay for protection in case something is wrong. That allows for me to have piece of mind.
Date published: 2022-04-17
Rated 3 out of 5 by from It's only MEH TurboTax should just tell you how much you'll end up paying from the beginning of the page. Or even stops you and give you a warning if you're putting in information that will cause you to be required to upgrade. It's really annoying to get to the end of putting in all of the information and then say upgrade required to move forward at all.
Date published: 2022-04-17
Rated 5 out of 5 by from Have been using TurboTax for 10 Years Easy to use. Good features. Like the step by step process.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax makes it easier It was a long day getting them done, but when the right questions are asked it makes it simplified.
Date published: 2022-04-17
Rated 5 out of 5 by from easy prep easy to complete tax forms. Rollover from prior year very helpful.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fees ar higher than expected Fees are high, It is difficult to use and has many problems
Date published: 2022-04-17
Rated 5 out of 5 by from Perfect thanks Very easy to fill in the numbers thanks to calling up last year's info.
Date published: 2022-04-17
Rated 5 out of 5 by from Simplifies the extremely complicated tax code Been using Turbotax for several years, always loved the product. Had some issues with 1099-Q entries in the context of 529 plans - this is an area where the prompts need some improvement.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent Service TurboTax is my choice of filing taxes for years. Always excellent customer services and I never had any issues. Highly recommend!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is a great way to file yourself and save I have been using TurboTax for several years and I have noticed each year they make improvements to the software. They guide you through each step and the questions they ask help you know what information to enter.
Date published: 2022-04-17
Rated 3 out of 5 by from First Timer! It was a bit confusing with it being my first time and all. I hope i did everything right. But, im glad they offered to option to pay for protection in case something is wrong. That allows for me to have piece of mind.
Date published: 2022-04-17
Rated 3 out of 5 by from It's only MEH TurboTax should just tell you how much you'll end up paying from the beginning of the page. Or even stops you and give you a warning if you're putting in information that will cause you to be required to upgrade. It's really annoying to get to the end of putting in all of the information and then say upgrade required to move forward at all.
Date published: 2022-04-17
Rated 5 out of 5 by from Have been using TurboTax for 10 Years Easy to use. Good features. Like the step by step process.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax makes it easier It was a long day getting them done, but when the right questions are asked it makes it simplified.
Date published: 2022-04-17
Rated 5 out of 5 by from easy prep easy to complete tax forms. Rollover from prior year very helpful.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9575