TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
D SHep from
Fees ar higher than expected
Fees are high, It is difficult to use and has many problems
Date published: 2022-04-17
Rated 5 out of 5 by
kidshare from
Perfect thanks
Very easy to fill in the numbers thanks to calling up last year's info.
Date published: 2022-04-17
Rated 5 out of 5 by
rangag from
Simplifies the extremely complicated tax code
Been using Turbotax for several years, always loved the product. Had some issues with 1099-Q entries in the context of 529 plans - this is an area where the prompts need some improvement.
Date published: 2022-04-17
Rated 5 out of 5 by
Bee2022 from
Excellent Service
TurboTax is my choice of filing taxes for years. Always excellent customer services and I never had any issues. Highly recommend!
Date published: 2022-04-17
Rated 5 out of 5 by
tlc64 from
TurboTax is a great way to file yourself and save
I have been using TurboTax for several years and I have noticed each year they make improvements to the software. They guide you through each step and the questions they ask help you know what information to enter.
Date published: 2022-04-17
Rated 3 out of 5 by
DustyFrank from
First Timer!
It was a bit confusing with it being my first time and all. I hope i did everything right. But, im glad they offered to option to pay for protection in case something is wrong. That allows for me to have piece of mind.
Date published: 2022-04-17
Rated 3 out of 5 by
klb5562 from
It's only MEH
TurboTax should just tell you how much you'll end up paying from the beginning of the page. Or even stops you and give you a warning if you're putting in information that will cause you to be required to upgrade. It's really annoying to get to the end of putting in all of the information and then say upgrade required to move forward at all.
Date published: 2022-04-17
Rated 5 out of 5 by
MAP753 from
Have been using TurboTax for 10 Years
Easy to use. Good features. Like the step by step process.
Date published: 2022-04-17
Rated 4 out of 5 by
torpedogal from
TurboTax makes it easier
It was a long day getting them done, but when the right questions are asked it makes it simplified.
Date published: 2022-04-17
Rated 5 out of 5 by
Ray baseball from
easy prep
easy to complete tax forms. Rollover from prior year very helpful.
All TurboTax® Offerings Reviews - Page 9575
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
D SHep from
Fees ar higher than expected
Fees are high, It is difficult to use and has many problems
Date published: 2022-04-17
Rated 5 out of 5 by
kidshare from
Perfect thanks
Very easy to fill in the numbers thanks to calling up last year's info.
Date published: 2022-04-17
Rated 5 out of 5 by
rangag from
Simplifies the extremely complicated tax code
Been using Turbotax for several years, always loved the product. Had some issues with 1099-Q entries in the context of 529 plans - this is an area where the prompts need some improvement.
Date published: 2022-04-17
Rated 5 out of 5 by
Bee2022 from
Excellent Service
TurboTax is my choice of filing taxes for years. Always excellent customer services and I never had any issues. Highly recommend!
Date published: 2022-04-17
Rated 5 out of 5 by
tlc64 from
TurboTax is a great way to file yourself and save
I have been using TurboTax for several years and I have noticed each year they make improvements to the software. They guide you through each step and the questions they ask help you know what information to enter.
Date published: 2022-04-17
Rated 3 out of 5 by
DustyFrank from
First Timer!
It was a bit confusing with it being my first time and all. I hope i did everything right. But, im glad they offered to option to pay for protection in case something is wrong. That allows for me to have piece of mind.
Date published: 2022-04-17
Rated 3 out of 5 by
klb5562 from
It's only MEH
TurboTax should just tell you how much you'll end up paying from the beginning of the page. Or even stops you and give you a warning if you're putting in information that will cause you to be required to upgrade. It's really annoying to get to the end of putting in all of the information and then say upgrade required to move forward at all.
Date published: 2022-04-17
Rated 5 out of 5 by
MAP753 from
Have been using TurboTax for 10 Years
Easy to use. Good features. Like the step by step process.
Date published: 2022-04-17
Rated 4 out of 5 by
torpedogal from
TurboTax makes it easier
It was a long day getting them done, but when the right questions are asked it makes it simplified.
Date published: 2022-04-17
Rated 5 out of 5 by
Ray baseball from
easy prep
easy to complete tax forms. Rollover from prior year very helpful.
All TurboTax® Offerings Reviews - Page 9575
Date published: 2022-04-17