TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from TurboTax offline download is lacking Not happy that I had to use the online service after paying for the download premier version. Why do you not make the features the same? Cant do crypto with download version and there's no good reason you couldn't allow that.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Straight forward, just plug and play! Will definitely use again.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is so convienent for simple returns. It always helps me in crunch time. TurboTax is my go to tax software.
Date published: 2022-04-18
Rated 2 out of 5 by from Messed up my pension exemption BIG PROBLEM!! The turbo tax screen requesting information about pension income did not clearly identify the category that needed to be selected for categorizing a public pension as exempt from state taxes. While manually reviewing my return in the forms view, I discovered that TurboTax included the pension as taxable income and this categorization inadvertently increased my state tax by thousands of dollars.
Date published: 2022-04-18
Rated 1 out of 5 by from I had so much trouble this year Turbo tax costs $200 for what? I did all the work and my taxes are not complicated. The website would not take $0 for a box that had a zero in it. This is beyond frustrating and the reason I DREAD tax season.
Date published: 2022-04-18
Rated 4 out of 5 by from great program. Tubro tax is easy, fun and accurate Great experience, I have used turbo tax for the past 20 years and this is the best and easiest one yet.
Date published: 2022-04-18
Rated 5 out of 5 by from EASY AND EFFICIENT! Wonderful and easy. I did not encounter any problems and every step is explained thoroughly.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Cassie was fantastic. Professional and personable. Great assistance
Date published: 2022-04-18
Rated 5 out of 5 by from Was expecting $100 got $1700 Loved the experience everything was very simple and made taxes lowkey fun! Was not expecting the amount of money I ended up getting. Thanks Turbo Tax!!
Date published: 2022-04-18
Rated 5 out of 5 by from I feel confident Filing with Turbotax I can get answers to all my questions and tax related situations.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 958
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax offline download is lacking Not happy that I had to use the online service after paying for the download premier version. Why do you not make the features the same? Cant do crypto with download version and there's no good reason you couldn't allow that.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Straight forward, just plug and play! Will definitely use again.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is so convienent for simple returns. It always helps me in crunch time. TurboTax is my go to tax software.
Date published: 2022-04-18
Rated 2 out of 5 by from Messed up my pension exemption BIG PROBLEM!! The turbo tax screen requesting information about pension income did not clearly identify the category that needed to be selected for categorizing a public pension as exempt from state taxes. While manually reviewing my return in the forms view, I discovered that TurboTax included the pension as taxable income and this categorization inadvertently increased my state tax by thousands of dollars.
Date published: 2022-04-18
Rated 1 out of 5 by from I had so much trouble this year Turbo tax costs $200 for what? I did all the work and my taxes are not complicated. The website would not take $0 for a box that had a zero in it. This is beyond frustrating and the reason I DREAD tax season.
Date published: 2022-04-18
Rated 4 out of 5 by from great program. Tubro tax is easy, fun and accurate Great experience, I have used turbo tax for the past 20 years and this is the best and easiest one yet.
Date published: 2022-04-18
Rated 5 out of 5 by from EASY AND EFFICIENT! Wonderful and easy. I did not encounter any problems and every step is explained thoroughly.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Cassie was fantastic. Professional and personable. Great assistance
Date published: 2022-04-18
Rated 5 out of 5 by from Was expecting $100 got $1700 Loved the experience everything was very simple and made taxes lowkey fun! Was not expecting the amount of money I ended up getting. Thanks Turbo Tax!!
Date published: 2022-04-18
Rated 5 out of 5 by from I feel confident Filing with Turbotax I can get answers to all my questions and tax related situations.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 958