TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TurboTax is a very helpful tool. I have done my own taxes for the past few years with TurboTax. They make sure all the Information is correct before submitting. Definitely filing as single is much faster and easier but filing jointly can get a little complicated.
Date published: 2023-04-18
Rated 5 out of 5 by from It was simple and easy to understand I truly liked that the questions were simple and easy to follow. I like this way of doing my taxes better than purchasing the CD from Cosco.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is good - cost is expensive We have used Turbo Tax for years. The online product goes from free to expensive just for having investment info to file. Didn't use their online live help but still was charged for it. Not happy about that. Last year's fee for software was $79 for both federal and one state. This year that cost was jacked up to $209 for federal and an additional $69 for state. What happened to the middle ground of pricing? Not happy about cost at all!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing!!! Great program and service to submit my federal and state taxes!!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy to use I love TurboTax. It is so easy to use and so very fast. They ask the questions and you answer. So much easier than doing on paper by myself. Everything is explained and easy to find on my paperwork to enter
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and understand I have used Turbo Tax for years and it's faster that sending to a tax prep service. I t works well for me and my small business.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax is a mixed bag The review was quick, but they are so sneaky about the cost of it. I can't itemize without paying a bunch more?! And as I go through the process, there are constant offers for more products without clarity of how much it costs already. Fast though, 1 hour. Glad it's over, but I might look into filing it myself in the future. Over 200 dollars to file!
Date published: 2023-04-18
Rated 5 out of 5 by from No Problem Quick and easy to use. Reference material and information is readily available within the program.
Date published: 2023-04-18
Rated 3 out of 5 by from Despite glitches, better than doing it manually For 2022 and at least several years prior, Turbotax makes the same mistake on deductions: when nearly finished with deductions, it inexplicably skips the section that includes alimony paid. It was section 11 this year. A few years ago I nearly didn't notice this and almost failed to get this over-$20,000 deduction. I suppose it could be related to the fact that the tax rules changed (after my divorce) making this deduction possibly unavailable.
Date published: 2023-04-18
Rated 4 out of 5 by from Taxes for Dummies, but Expensive Services. I mean, just like everything else -- it just keeps getting more expensive.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is a very helpful tool. I have done my own taxes for the past few years with TurboTax. They make sure all the Information is correct before submitting. Definitely filing as single is much faster and easier but filing jointly can get a little complicated.
Date published: 2023-04-18
Rated 5 out of 5 by from It was simple and easy to understand I truly liked that the questions were simple and easy to follow. I like this way of doing my taxes better than purchasing the CD from Cosco.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is good - cost is expensive We have used Turbo Tax for years. The online product goes from free to expensive just for having investment info to file. Didn't use their online live help but still was charged for it. Not happy about that. Last year's fee for software was $79 for both federal and one state. This year that cost was jacked up to $209 for federal and an additional $69 for state. What happened to the middle ground of pricing? Not happy about cost at all!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing!!! Great program and service to submit my federal and state taxes!!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy to use I love TurboTax. It is so easy to use and so very fast. They ask the questions and you answer. So much easier than doing on paper by myself. Everything is explained and easy to find on my paperwork to enter
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and understand I have used Turbo Tax for years and it's faster that sending to a tax prep service. I t works well for me and my small business.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax is a mixed bag The review was quick, but they are so sneaky about the cost of it. I can't itemize without paying a bunch more?! And as I go through the process, there are constant offers for more products without clarity of how much it costs already. Fast though, 1 hour. Glad it's over, but I might look into filing it myself in the future. Over 200 dollars to file!
Date published: 2023-04-18
Rated 5 out of 5 by from No Problem Quick and easy to use. Reference material and information is readily available within the program.
Date published: 2023-04-18
Rated 3 out of 5 by from Despite glitches, better than doing it manually For 2022 and at least several years prior, Turbotax makes the same mistake on deductions: when nearly finished with deductions, it inexplicably skips the section that includes alimony paid. It was section 11 this year. A few years ago I nearly didn't notice this and almost failed to get this over-$20,000 deduction. I suppose it could be related to the fact that the tax rules changed (after my divorce) making this deduction possibly unavailable.
Date published: 2023-04-18
Rated 4 out of 5 by from Taxes for Dummies, but Expensive Services. I mean, just like everything else -- it just keeps getting more expensive.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 958