TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Was frustrating Working with the experts was useless. They hung up before I go answer.
Date published: 2022-02-20
Rated 5 out of 5 by from works great works great very easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-20
Rated 5 out of 5 by from Makes it easy Great tool to assist with taxes, it made it easy. Thumbs up
Date published: 2022-02-20
Rated 5 out of 5 by from Love the Live Version of Turbo Tax I've never needed help before, but I always purchase the extra assistance just in case. This year I was having difficulty with one of the forms that were no longer applicable, and I received a call within 5 minutes of asking for help and she stayed on until I was completely finished. Super helpful!!
Date published: 2022-02-20
Rated 4 out of 5 by from super customer service They respond really quick , and guide you the process.
Date published: 2022-02-20
Rated 5 out of 5 by from Makes the process straight forward Makes self-preparation an easy process and straight forward.
Date published: 2022-02-20
Rated 5 out of 5 by from Super Convenient They had all my info saved from last year and made entering my W-2 super easy, barely an inconvenience.
Date published: 2022-02-20
Rated 5 out of 5 by from awesome and easy to use It, was very easy to use, and made the experience stress free
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to follow and Great tips along the way I love how turbo tax walks you through the process and even provides tips on how to get the most in your refund. Very easy to use and follow along with.
Date published: 2022-02-20
Rated 2 out of 5 by from Windows 10 Version Sucks Used Windows 10 versions for 2021 and 2022 filings. These versions are slow to calculate and not as user friendly, particularly with a constant battle trying to get HSA/High Deductible conflicts to compute. Have HSA and no HDHP, but TT requires HDHP form to be filed out even though I have no HDHP plan. All correct boxes filled in on HSA form, but still no resolution on HDHP issue. I used to really like TT, but with the Windows 10 versions I AM HAVING DOUBTS AS TO WHETHER OR NOT I WILL CONTINUE TO USE.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9568
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Was frustrating Working with the experts was useless. They hung up before I go answer.
Date published: 2022-02-20
Rated 5 out of 5 by from works great works great very easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-20
Rated 5 out of 5 by from Makes it easy Great tool to assist with taxes, it made it easy. Thumbs up
Date published: 2022-02-20
Rated 5 out of 5 by from Love the Live Version of Turbo Tax I've never needed help before, but I always purchase the extra assistance just in case. This year I was having difficulty with one of the forms that were no longer applicable, and I received a call within 5 minutes of asking for help and she stayed on until I was completely finished. Super helpful!!
Date published: 2022-02-20
Rated 4 out of 5 by from super customer service They respond really quick , and guide you the process.
Date published: 2022-02-20
Rated 5 out of 5 by from Makes the process straight forward Makes self-preparation an easy process and straight forward.
Date published: 2022-02-20
Rated 5 out of 5 by from Super Convenient They had all my info saved from last year and made entering my W-2 super easy, barely an inconvenience.
Date published: 2022-02-20
Rated 5 out of 5 by from awesome and easy to use It, was very easy to use, and made the experience stress free
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to follow and Great tips along the way I love how turbo tax walks you through the process and even provides tips on how to get the most in your refund. Very easy to use and follow along with.
Date published: 2022-02-20
Rated 2 out of 5 by from Windows 10 Version Sucks Used Windows 10 versions for 2021 and 2022 filings. These versions are slow to calculate and not as user friendly, particularly with a constant battle trying to get HSA/High Deductible conflicts to compute. Have HSA and no HDHP, but TT requires HDHP form to be filed out even though I have no HDHP plan. All correct boxes filled in on HSA form, but still no resolution on HDHP issue. I used to really like TT, but with the Windows 10 versions I AM HAVING DOUBTS AS TO WHETHER OR NOT I WILL CONTINUE TO USE.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9568