TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Filing Was So Easy with Turbo Tax Quick Filing Easy to understand. Help with understanding sections.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is fantastic. Theresa was fabulous. She was extremely helpful as I am not that computer.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use and file taxes Turbo Tax made it easy to file my taxes. Just had to have my documents ready to file.
Date published: 2023-02-25
Rated 1 out of 5 by from Too Much You charge too much for filing, next year I will probably go another way.
Date published: 2023-02-25
Rated 5 out of 5 by from turbo tax is awesome! It is very easy to use and agents are very helpful
Date published: 2023-02-25
Rated 5 out of 5 by from Easiest to use software Quick and easy way to get your taxes done. Intuitively helps when you need it. Simple instructions. Good useful tool.
Date published: 2023-02-25
Rated 5 out of 5 by from Very Helpful "Experienced Professional" Chat The professional that assisted me (M. Botting) with some odd questions was VERY helpful.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax works for me It makes filing taxes easy. Great support staff. They helped me when I had questions.
Date published: 2023-02-25
Rated 4 out of 5 by from Good but Confusing and Live Help was rude I think it was better than last year. When I imported information from my financial institutions, it seems it updated some information but left others as "review" and never updated or removed it if it wasn't required. Was a little confusing. Also, I had some trouble in regards to adding information for some forms I don't normally get so I used "Live Help". I ended up just ending the session because it was a waste of time. I probably won't be using that service again.
Date published: 2023-02-25
Rated 4 out of 5 by from Online Turbo Tax is helpful It was very helpful to be able to purchase turbo tax online instead of a store an downloading it. It was easy and quick.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9565
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Filing Was So Easy with Turbo Tax Quick Filing Easy to understand. Help with understanding sections.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is fantastic. Theresa was fabulous. She was extremely helpful as I am not that computer.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use and file taxes Turbo Tax made it easy to file my taxes. Just had to have my documents ready to file.
Date published: 2023-02-25
Rated 1 out of 5 by from Too Much You charge too much for filing, next year I will probably go another way.
Date published: 2023-02-25
Rated 5 out of 5 by from turbo tax is awesome! It is very easy to use and agents are very helpful
Date published: 2023-02-25
Rated 5 out of 5 by from Easiest to use software Quick and easy way to get your taxes done. Intuitively helps when you need it. Simple instructions. Good useful tool.
Date published: 2023-02-25
Rated 5 out of 5 by from Very Helpful "Experienced Professional" Chat The professional that assisted me (M. Botting) with some odd questions was VERY helpful.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax works for me It makes filing taxes easy. Great support staff. They helped me when I had questions.
Date published: 2023-02-25
Rated 4 out of 5 by from Good but Confusing and Live Help was rude I think it was better than last year. When I imported information from my financial institutions, it seems it updated some information but left others as "review" and never updated or removed it if it wasn't required. Was a little confusing. Also, I had some trouble in regards to adding information for some forms I don't normally get so I used "Live Help". I ended up just ending the session because it was a waste of time. I probably won't be using that service again.
Date published: 2023-02-25
Rated 4 out of 5 by from Online Turbo Tax is helpful It was very helpful to be able to purchase turbo tax online instead of a store an downloading it. It was easy and quick.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9565