TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Excellent Service I love Turbo Tax. It's very user friendly and extremely helpful for such a convoluted mess that is the tax system. Great job.
Date published: 2021-03-01
Rated 1 out of 5 by from For being Intuit, TurboTax is not intuitive I have been using TurboTax for 8 years now. I have always struggled to get through the process every year I log in. Most of my years I have filed military tax returns so I always gave TurboTax the benefit of the doubt because my tax situation was always a bit different. This year was my first year doing my taxes with no military affiliation...and it was harder to complete than any year prior. This program has an issue with re-inputting data and creating duplicates of multiple tax forms if you elect to go back and review something. I had to redo my taxes three times this year for federal, and two separate states. I am finally giving up on this program and going somewhere else to do my taxes. This process is long and annoying enough, that average consumers with rather simplistic tax situations should not have to spend multiple weeks logging back in to try and figure out what is wrong with my taxes. Please take this review and learn from these complaints, so that you can improve your product. In my eight years of using TurboTax it does not seem like Intuit cares enough to make updates and that is rather disappointing.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax helpful It ask you and clarify things on data’s you put. Indeed helpful to understand what you are doing. Thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Wow that was easy Sure I didn't have complicated filing but without turbotax, the process would still have been complicated.
Date published: 2021-03-01
Rated 5 out of 5 by from They Are Here For You No matter the question, no matter the time. They were there to answer and guide me through the process
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Great product, was great for a first time user. Will use again
Date published: 2021-03-01
Rated 5 out of 5 by from so easy Turbo Tax really makes taxes very easy with no headaches
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great! Turbotax has always been very easy to use and very helpful in filing my taxes. I'm very grateful for this program.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax has always worked well for me. It's quick and easy. Love that I can stay home while doing them.
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo Tax!!! Love that it is easy to follow directions throughout.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Service I love Turbo Tax. It's very user friendly and extremely helpful for such a convoluted mess that is the tax system. Great job.
Date published: 2021-03-01
Rated 1 out of 5 by from For being Intuit, TurboTax is not intuitive I have been using TurboTax for 8 years now. I have always struggled to get through the process every year I log in. Most of my years I have filed military tax returns so I always gave TurboTax the benefit of the doubt because my tax situation was always a bit different. This year was my first year doing my taxes with no military affiliation...and it was harder to complete than any year prior. This program has an issue with re-inputting data and creating duplicates of multiple tax forms if you elect to go back and review something. I had to redo my taxes three times this year for federal, and two separate states. I am finally giving up on this program and going somewhere else to do my taxes. This process is long and annoying enough, that average consumers with rather simplistic tax situations should not have to spend multiple weeks logging back in to try and figure out what is wrong with my taxes. Please take this review and learn from these complaints, so that you can improve your product. In my eight years of using TurboTax it does not seem like Intuit cares enough to make updates and that is rather disappointing.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax helpful It ask you and clarify things on data’s you put. Indeed helpful to understand what you are doing. Thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Wow that was easy Sure I didn't have complicated filing but without turbotax, the process would still have been complicated.
Date published: 2021-03-01
Rated 5 out of 5 by from They Are Here For You No matter the question, no matter the time. They were there to answer and guide me through the process
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Great product, was great for a first time user. Will use again
Date published: 2021-03-01
Rated 5 out of 5 by from so easy Turbo Tax really makes taxes very easy with no headaches
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great! Turbotax has always been very easy to use and very helpful in filing my taxes. I'm very grateful for this program.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax has always worked well for me. It's quick and easy. Love that I can stay home while doing them.
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo Tax!!! Love that it is easy to follow directions throughout.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9565