TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from FANTASTIC YOUR SERVICE MADE IT AS SMOOTH AS CAN BE WITH NO EFFORT ON MY PART ! GREAT WORK
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Positives Turbo Tax is so well formatted and simple to navigate. It eleviates anxiety while guiding it's clients through the filing process.
Date published: 2023-04-18
Rated 4 out of 5 by from A glitch It worked ok but for some reason, it kept asking about rentals and royalties and wouldn't let me file until I completed it. I didn't have any rents or royalties so don't know why it kept asking. When when I put in zero days rented just to get past it still wouldn't file so I had to redo my return and this time it wasn't hung up on that part of the return. Unfortunately, I had paid for the state E-File but when I redid the return it asked me to pay $25.00 again so now I have to ask for a refund for the first fee since that return when was never transmitted. Overall ok but is still a bug that needs to be fixed.
Date published: 2023-04-18
Rated 2 out of 5 by from First and Last Time I had issues with receiving emails. Upon submitting returns, I had to revisit several times as my returns were rejected three times. For troubleshooting the email issue, customer support was courteous, apologetic and professional.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Easy to Use The Turbotax version for 2023 is very easy to use. It was simple navigating to and from each section. The search topics were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from still GREAT Good times had by all. quick, easy, new format was better.
Date published: 2023-04-18
Rated 5 out of 5 by from great Easy every year, would recommend for simple tax returns
Date published: 2023-04-18
Rated 4 out of 5 by from Filing Fee I had 2 big changes this year, no longer have rental or business income. I expected the fee for filling to be lower.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great The cost is a little high, I was told that tax help was free.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Best!! So easy to use and can get questions answered along the way.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 957
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from FANTASTIC YOUR SERVICE MADE IT AS SMOOTH AS CAN BE WITH NO EFFORT ON MY PART ! GREAT WORK
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Positives Turbo Tax is so well formatted and simple to navigate. It eleviates anxiety while guiding it's clients through the filing process.
Date published: 2023-04-18
Rated 4 out of 5 by from A glitch It worked ok but for some reason, it kept asking about rentals and royalties and wouldn't let me file until I completed it. I didn't have any rents or royalties so don't know why it kept asking. When when I put in zero days rented just to get past it still wouldn't file so I had to redo my return and this time it wasn't hung up on that part of the return. Unfortunately, I had paid for the state E-File but when I redid the return it asked me to pay $25.00 again so now I have to ask for a refund for the first fee since that return when was never transmitted. Overall ok but is still a bug that needs to be fixed.
Date published: 2023-04-18
Rated 2 out of 5 by from First and Last Time I had issues with receiving emails. Upon submitting returns, I had to revisit several times as my returns were rejected three times. For troubleshooting the email issue, customer support was courteous, apologetic and professional.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Easy to Use The Turbotax version for 2023 is very easy to use. It was simple navigating to and from each section. The search topics were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from still GREAT Good times had by all. quick, easy, new format was better.
Date published: 2023-04-18
Rated 5 out of 5 by from great Easy every year, would recommend for simple tax returns
Date published: 2023-04-18
Rated 4 out of 5 by from Filing Fee I had 2 big changes this year, no longer have rental or business income. I expected the fee for filling to be lower.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great The cost is a little high, I was told that tax help was free.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Best!! So easy to use and can get questions answered along the way.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 957