TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281575 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from 25+ years of using TurboTax There is always some issue loading the software. This year the disk did not fit the DVD drive, so I had to download it. The last few years there were software compatibility issues which did not happen this year. Once over the hurdles I am psyched to do taxes. Don't know how I would go back to doing taxes manually.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome could not be easier! walks you through everything, so simple!
Date published: 2021-03-01
Rated 5 out of 5 by from Always makes it easy Turbo tax keeps my info from previous years so the longer you use turbo tax the quicker and easier it gets.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbotax Easy to use! Turbotax is fast, quick, and affordable.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax is easy to use Turbo tax was easy to use. It gave me the biggest refund I had coming.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product Pretty straight forward. Asks the right questions for all situations. Have used Turbo Tax for years, and it keeps getting better.
Date published: 2021-03-01
Rated 2 out of 5 by from Ok State rejected return 3 times still dont know why.
Date published: 2021-03-01
Rated 5 out of 5 by from I love turbo tax I love turbo tax have used it for over three years, gives me confidence when doing my taxes and stress free.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax was buggy Several examples where information was not processed correctly. Had to delete and re-enter.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product Turbo Tax Premier edition. Overall the interface was easy to use and logically organized. All schedules and forms were generated automatically and correctly with the exception of one minor issue involving 1099-NEC which needs better instruction. Under Wages and Income there is a section for Income from Form 1099-NEC that, when entering a 1099-NEC, points you to Business Income and Expenses. When you enter the info under Business income it double counts the income on your return. If you don't enter the 1099-NEC income under the Business Income section then it does not address self-employment taxes. Apparently for work performed as self-employed you should not enter the 1099-NEC info in the Wages and Income section for 1099-NEC, only under the Business Items, Business Income and Expenses section. My initial confusion could have been prevented by proper instruction on entry to the Income from Form 1099-NEC section. Overall good product that I trust and would purchase again.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9559
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 25+ years of using TurboTax There is always some issue loading the software. This year the disk did not fit the DVD drive, so I had to download it. The last few years there were software compatibility issues which did not happen this year. Once over the hurdles I am psyched to do taxes. Don't know how I would go back to doing taxes manually.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome could not be easier! walks you through everything, so simple!
Date published: 2021-03-01
Rated 5 out of 5 by from Always makes it easy Turbo tax keeps my info from previous years so the longer you use turbo tax the quicker and easier it gets.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbotax Easy to use! Turbotax is fast, quick, and affordable.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax is easy to use Turbo tax was easy to use. It gave me the biggest refund I had coming.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product Pretty straight forward. Asks the right questions for all situations. Have used Turbo Tax for years, and it keeps getting better.
Date published: 2021-03-01
Rated 2 out of 5 by from Ok State rejected return 3 times still dont know why.
Date published: 2021-03-01
Rated 5 out of 5 by from I love turbo tax I love turbo tax have used it for over three years, gives me confidence when doing my taxes and stress free.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax was buggy Several examples where information was not processed correctly. Had to delete and re-enter.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product Turbo Tax Premier edition. Overall the interface was easy to use and logically organized. All schedules and forms were generated automatically and correctly with the exception of one minor issue involving 1099-NEC which needs better instruction. Under Wages and Income there is a section for Income from Form 1099-NEC that, when entering a 1099-NEC, points you to Business Income and Expenses. When you enter the info under Business income it double counts the income on your return. If you don't enter the 1099-NEC income under the Business Income section then it does not address self-employment taxes. Apparently for work performed as self-employed you should not enter the 1099-NEC info in the Wages and Income section for 1099-NEC, only under the Business Items, Business Income and Expenses section. My initial confusion could have been prevented by proper instruction on entry to the Income from Form 1099-NEC section. Overall good product that I trust and would purchase again.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9559