TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from meh Fees are getting kinda of high. $39 for Federal, another $39 for State and another $39 for e-File. Using other software next year. And the questioning and constant ask to upgrade and give them more money for essentially transmitting electronically as they really didn't provide any other practical service.
Date published: 2022-02-20
Rated 5 out of 5 by from AWESOME TURBO TAX TURBO TAX IS GREAT. SAVES TIME AND MONEY. LIVE EXPERT HELP WAS HELPFUL.
Date published: 2022-02-20
Rated 5 out of 5 by from Great help The experience was great and easy. Yea his is the first time doing my own taxes
Date published: 2022-02-20
Rated 5 out of 5 by from Nice Easy to use when filling out forms for your return
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax I enjoyed the ease of turbo tax. It can import my W2 and saves my info from previous years
Date published: 2022-02-20
Rated 5 out of 5 by from Amazing!!! Easy and self explanatory and loved it i recommend it everyone
Date published: 2022-02-20
Rated 3 out of 5 by from Pain in my butt this year Tried to switch back to filing my husbands taxes separately and this made it virtually impossible to do - couldn't find last years AGI, and when I did - it was our combined AGI - not listing his separately - so had to bag that idea and file jointly - causing us to lose over $1000 in return. Not impressed
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is Awesome Very easy to navigate preparation was very simple and I was just overall pleased
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. I loved that I could input my employer's EIN, which generated my W2 for me. So helpful! My only complaint is that when I was asked to input my 2020 AGI, the screen (in grey letters under the input box) instructed me to input the dollar amount found in "box 1" on my 1040 from last year. My 2021 state tax return was then rejected. After looking into what was wrong, I learned I needed the dollar amount from "box 11." I even re-checked the grey instructions on Turbo Tax, and it still said "Box 1." I was afraid I'd enter the wrong thing and it would be rejected again, so I found a Turbo Tax tutorial video that shows you to check "box 11." This was a straightforward fix, and probably just an accidental typo. Still, I thought I'd submit this information to help improve the instructions and help others submit the correct information the first time! Thank you!!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use! Great resource and easy to use! Very helpful with things I knew little about.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9559
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from meh Fees are getting kinda of high. $39 for Federal, another $39 for State and another $39 for e-File. Using other software next year. And the questioning and constant ask to upgrade and give them more money for essentially transmitting electronically as they really didn't provide any other practical service.
Date published: 2022-02-20
Rated 5 out of 5 by from AWESOME TURBO TAX TURBO TAX IS GREAT. SAVES TIME AND MONEY. LIVE EXPERT HELP WAS HELPFUL.
Date published: 2022-02-20
Rated 5 out of 5 by from Great help The experience was great and easy. Yea his is the first time doing my own taxes
Date published: 2022-02-20
Rated 5 out of 5 by from Nice Easy to use when filling out forms for your return
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax I enjoyed the ease of turbo tax. It can import my W2 and saves my info from previous years
Date published: 2022-02-20
Rated 5 out of 5 by from Amazing!!! Easy and self explanatory and loved it i recommend it everyone
Date published: 2022-02-20
Rated 3 out of 5 by from Pain in my butt this year Tried to switch back to filing my husbands taxes separately and this made it virtually impossible to do - couldn't find last years AGI, and when I did - it was our combined AGI - not listing his separately - so had to bag that idea and file jointly - causing us to lose over $1000 in return. Not impressed
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is Awesome Very easy to navigate preparation was very simple and I was just overall pleased
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. I loved that I could input my employer's EIN, which generated my W2 for me. So helpful! My only complaint is that when I was asked to input my 2020 AGI, the screen (in grey letters under the input box) instructed me to input the dollar amount found in "box 1" on my 1040 from last year. My 2021 state tax return was then rejected. After looking into what was wrong, I learned I needed the dollar amount from "box 11." I even re-checked the grey instructions on Turbo Tax, and it still said "Box 1." I was afraid I'd enter the wrong thing and it would be rejected again, so I found a Turbo Tax tutorial video that shows you to check "box 11." This was a straightforward fix, and probably just an accidental typo. Still, I thought I'd submit this information to help improve the instructions and help others submit the correct information the first time! Thank you!!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use! Great resource and easy to use! Very helpful with things I knew little about.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9559