TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 3 out of 5 by
whitehom4 from
Nearly charged me 7000$
the constant stop pages asking to upgrade are annoying. Seriously, If I wanted to pay for the higher package it would have done so. After 8 years of using the software, I know what the experience is like and dont need to be reminded. The softwaare also Told me that it was missing my w-2 and needed me to fill it out. But instead it entered the same w2 twice nearly filling it wrong and adding a 7000 bill to my return. The system isn't smart enough to see that I had entered it and told me to fill it out again. It didn't catch that both w2 were the same values for the amounts or the company name. It claimed the it was done correctly with no issues
Date published: 2021-02-21
Rated 5 out of 5 by
BUSHWACKER34 from
AWESOME PRODUCT
USED IT FOR YEARS WITH NO COMPLAINTS AND LOVING IT
Date published: 2021-02-21
Rated 4 out of 5 by
Ralph A from
Great
After I submit, sorry I can not rate until finished
Date published: 2021-02-21
Rated 5 out of 5 by
Sam7272 from
Great support
Had to speak to them twice while filing, prompt phone call and knowledgeable support
Date published: 2021-02-21
Rated 5 out of 5 by
Roland 57 from
Turbotax is awesome
Simple, easy to use no sense in paying someone $100.00
Date published: 2021-02-21
Rated 4 out of 5 by
LKirman from
A suggestion
More difficult than I expected since i used TT for the last several years. But, since my filing status changed, I had to start all over again. I think TT should have been able to use my last year's return info automatically./
Date published: 2021-02-21
Rated 5 out of 5 by
ROGERS68 from
TURBO TAX IS AWESOME
IT IS EASY TO USE, EACH YEAR THEY ARE MORE RELIABLE
Date published: 2021-02-21
Rated 5 out of 5 by
null from
RN retired CPAN/CAPA
wonderful and easy to use guides you every step of the way
Date published: 2021-02-21
Rated 5 out of 5 by
MAP56 from
Turbo Tax do not ever go away, Awesome!!!
Always walks us through it all. No matter what we have it walks us through it all. Great and easy. Anyone can do this.
Date published: 2021-02-21
Rated 3 out of 5 by
ROMANODIELBA53 from
OK SOFTWARE
I HAD ISSUES WITH UNEMPLOYMENT FOR MY WIFE. THOUGH WE HAD TAXES TAKEN OUT OF UNEMPLOYMENT CHECKS, THE SITE WOULD ASK YOU IF YOU HAD PAID TAXES AND, IT SOMEHOW TOOK OUT WHAT WAS PAID FOR TAXES AND DEDUCTED IT FROM MY TOTAL REFUND! BASICALLY PAID DOUBLE TAXES!
All TurboTax® Offerings Reviews - Page 9551
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
whitehom4 from
Nearly charged me 7000$
the constant stop pages asking to upgrade are annoying. Seriously, If I wanted to pay for the higher package it would have done so. After 8 years of using the software, I know what the experience is like and dont need to be reminded. The softwaare also Told me that it was missing my w-2 and needed me to fill it out. But instead it entered the same w2 twice nearly filling it wrong and adding a 7000 bill to my return. The system isn't smart enough to see that I had entered it and told me to fill it out again. It didn't catch that both w2 were the same values for the amounts or the company name. It claimed the it was done correctly with no issues
Date published: 2021-02-21
Rated 5 out of 5 by
BUSHWACKER34 from
AWESOME PRODUCT
USED IT FOR YEARS WITH NO COMPLAINTS AND LOVING IT
Date published: 2021-02-21
Rated 4 out of 5 by
Ralph A from
Great
After I submit, sorry I can not rate until finished
Date published: 2021-02-21
Rated 5 out of 5 by
Sam7272 from
Great support
Had to speak to them twice while filing, prompt phone call and knowledgeable support
Date published: 2021-02-21
Rated 5 out of 5 by
Roland 57 from
Turbotax is awesome
Simple, easy to use no sense in paying someone $100.00
Date published: 2021-02-21
Rated 4 out of 5 by
LKirman from
A suggestion
More difficult than I expected since i used TT for the last several years. But, since my filing status changed, I had to start all over again. I think TT should have been able to use my last year's return info automatically./
Date published: 2021-02-21
Rated 5 out of 5 by
ROGERS68 from
TURBO TAX IS AWESOME
IT IS EASY TO USE, EACH YEAR THEY ARE MORE RELIABLE
Date published: 2021-02-21
Rated 5 out of 5 by
null from
RN retired CPAN/CAPA
wonderful and easy to use guides you every step of the way
Date published: 2021-02-21
Rated 5 out of 5 by
MAP56 from
Turbo Tax do not ever go away, Awesome!!!
Always walks us through it all. No matter what we have it walks us through it all. Great and easy. Anyone can do this.
Date published: 2021-02-21
Rated 3 out of 5 by
ROMANODIELBA53 from
OK SOFTWARE
I HAD ISSUES WITH UNEMPLOYMENT FOR MY WIFE. THOUGH WE HAD TAXES TAKEN OUT OF UNEMPLOYMENT CHECKS, THE SITE WOULD ASK YOU IF YOU HAD PAID TAXES AND, IT SOMEHOW TOOK OUT WHAT WAS PAID FOR TAXES AND DEDUCTED IT FROM MY TOTAL REFUND! BASICALLY PAID DOUBLE TAXES!
All TurboTax® Offerings Reviews - Page 9551
Date published: 2021-02-21