TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Nearly charged me 7000$ the constant stop pages asking to upgrade are annoying. Seriously, If I wanted to pay for the higher package it would have done so. After 8 years of using the software, I know what the experience is like and dont need to be reminded. The softwaare also Told me that it was missing my w-2 and needed me to fill it out. But instead it entered the same w2 twice nearly filling it wrong and adding a 7000 bill to my return. The system isn't smart enough to see that I had entered it and told me to fill it out again. It didn't catch that both w2 were the same values for the amounts or the company name. It claimed the it was done correctly with no issues
Date published: 2021-02-21
Rated 5 out of 5 by from AWESOME PRODUCT USED IT FOR YEARS WITH NO COMPLAINTS AND LOVING IT
Date published: 2021-02-21
Rated 4 out of 5 by from Great After I submit, sorry I can not rate until finished
Date published: 2021-02-21
Rated 5 out of 5 by from Great support Had to speak to them twice while filing, prompt phone call and knowledgeable support
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is awesome Simple, easy to use no sense in paying someone $100.00
Date published: 2021-02-21
Rated 4 out of 5 by from A suggestion More difficult than I expected since i used TT for the last several years. But, since my filing status changed, I had to start all over again. I think TT should have been able to use my last year's return info automatically./
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT IS EASY TO USE, EACH YEAR THEY ARE MORE RELIABLE
Date published: 2021-02-21
Rated 5 out of 5 by from RN retired CPAN/CAPA wonderful and easy to use guides you every step of the way
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax do not ever go away, Awesome!!! Always walks us through it all. No matter what we have it walks us through it all. Great and easy. Anyone can do this.
Date published: 2021-02-21
Rated 3 out of 5 by from OK SOFTWARE I HAD ISSUES WITH UNEMPLOYMENT FOR MY WIFE. THOUGH WE HAD TAXES TAKEN OUT OF UNEMPLOYMENT CHECKS, THE SITE WOULD ASK YOU IF YOU HAD PAID TAXES AND, IT SOMEHOW TOOK OUT WHAT WAS PAID FOR TAXES AND DEDUCTED IT FROM MY TOTAL REFUND! BASICALLY PAID DOUBLE TAXES!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Nearly charged me 7000$ the constant stop pages asking to upgrade are annoying. Seriously, If I wanted to pay for the higher package it would have done so. After 8 years of using the software, I know what the experience is like and dont need to be reminded. The softwaare also Told me that it was missing my w-2 and needed me to fill it out. But instead it entered the same w2 twice nearly filling it wrong and adding a 7000 bill to my return. The system isn't smart enough to see that I had entered it and told me to fill it out again. It didn't catch that both w2 were the same values for the amounts or the company name. It claimed the it was done correctly with no issues
Date published: 2021-02-21
Rated 5 out of 5 by from AWESOME PRODUCT USED IT FOR YEARS WITH NO COMPLAINTS AND LOVING IT
Date published: 2021-02-21
Rated 4 out of 5 by from Great After I submit, sorry I can not rate until finished
Date published: 2021-02-21
Rated 5 out of 5 by from Great support Had to speak to them twice while filing, prompt phone call and knowledgeable support
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is awesome Simple, easy to use no sense in paying someone $100.00
Date published: 2021-02-21
Rated 4 out of 5 by from A suggestion More difficult than I expected since i used TT for the last several years. But, since my filing status changed, I had to start all over again. I think TT should have been able to use my last year's return info automatically./
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT IS EASY TO USE, EACH YEAR THEY ARE MORE RELIABLE
Date published: 2021-02-21
Rated 5 out of 5 by from RN retired CPAN/CAPA wonderful and easy to use guides you every step of the way
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax do not ever go away, Awesome!!! Always walks us through it all. No matter what we have it walks us through it all. Great and easy. Anyone can do this.
Date published: 2021-02-21
Rated 3 out of 5 by from OK SOFTWARE I HAD ISSUES WITH UNEMPLOYMENT FOR MY WIFE. THOUGH WE HAD TAXES TAKEN OUT OF UNEMPLOYMENT CHECKS, THE SITE WOULD ASK YOU IF YOU HAD PAID TAXES AND, IT SOMEHOW TOOK OUT WHAT WAS PAID FOR TAXES AND DEDUCTED IT FROM MY TOTAL REFUND! BASICALLY PAID DOUBLE TAXES!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9551