TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Expensive but Good Service The full service option of TurboTax was more expensive than I though it would be in the end. I am still glad I did it as the rates for full tax services with CPA accountants in my area is even more expensive. This service is pretty straight forward, and the service agents are nice and helpful.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax premier 2021 Good product. Used for many years. Will use again next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Both the Assistant (June) and the turbo Tax Professional (Rebecca) were great! they made my first time doing taxes a breeze! They were also very friendly and helpful though the process.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax gets more expensive every year Half way through my preparation, I had to upgrade to a higher version. I don't know if I will use Turbo Tax next year. It looks like it may be less expensive to go up to H & R Block and let them do it.
Date published: 2022-03-20
Rated 3 out of 5 by from TT downloads unnecessary state programs I've been a TurboTax user for over 15 years and they still haven't been to keep state programs from downloading when you haven't needed them for years. Heaven help the person who moves from state to state on a yearly basis. They could end up spending HOURS downloading useless state programs.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is overly priced TurboTax is overly priced for the help it gives you. Pretty terrible service. Would not recommend.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax does not work on a MacBook Air TurboTax does not work on a MacBook Air. It would not save so we could not file. We had to manually transfer everything to a PC. Also, Intuit account payment did as a user. I had to log in as a guest.
Date published: 2022-03-20
Rated 5 out of 5 by from Tubrotax is awesome Easy to use works great easy to fill out no paper work
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax Have used turbo tax for many years never had any complains
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is great Was very quick and easy to file . they have many helpful tips
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 9550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Expensive but Good Service The full service option of TurboTax was more expensive than I though it would be in the end. I am still glad I did it as the rates for full tax services with CPA accountants in my area is even more expensive. This service is pretty straight forward, and the service agents are nice and helpful.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax premier 2021 Good product. Used for many years. Will use again next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Both the Assistant (June) and the turbo Tax Professional (Rebecca) were great! they made my first time doing taxes a breeze! They were also very friendly and helpful though the process.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax gets more expensive every year Half way through my preparation, I had to upgrade to a higher version. I don't know if I will use Turbo Tax next year. It looks like it may be less expensive to go up to H & R Block and let them do it.
Date published: 2022-03-20
Rated 3 out of 5 by from TT downloads unnecessary state programs I've been a TurboTax user for over 15 years and they still haven't been to keep state programs from downloading when you haven't needed them for years. Heaven help the person who moves from state to state on a yearly basis. They could end up spending HOURS downloading useless state programs.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is overly priced TurboTax is overly priced for the help it gives you. Pretty terrible service. Would not recommend.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax does not work on a MacBook Air TurboTax does not work on a MacBook Air. It would not save so we could not file. We had to manually transfer everything to a PC. Also, Intuit account payment did as a user. I had to log in as a guest.
Date published: 2022-03-20
Rated 5 out of 5 by from Tubrotax is awesome Easy to use works great easy to fill out no paper work
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax Have used turbo tax for many years never had any complains
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is great Was very quick and easy to file . they have many helpful tips
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 9550