TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Simple to use Second year using Turbo Tax, and I will continue to do so.
Date published: 2022-02-28
Rated 4 out of 5 by from Try it you'll like it It was easier than I expected. I was a little confused by some of the screens.
Date published: 2022-02-28
Rated 3 out of 5 by from Awesome I really liked doing my taxes Thanks and plan on doing my taxes next year
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IS GREAT I lick turbo tax because it saves me time and money
Date published: 2022-02-28
Rated 5 out of 5 by from easy and fast First time user and it was so simple and had a lot of flow. Was so shocked to see my big returns. Thank you !
Date published: 2022-02-28
Rated 5 out of 5 by from quick, easy effective!!!! Ive been using this for 7 years, and it works beautifully. Even when I thought I had not received my tax reimbursement they were kind and patient enough to explain and graceful to avoid making me feel embarrassed as it had been my mistake, Even the CEO on Twitter is super responsive........ Great Company
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome process So easy to take all the steps needed to file taxes! Highly recommend
Date published: 2022-02-28
Rated 5 out of 5 by from Makes tax time so much easier! I get better results with TurboTax than I did using a professional service.
Date published: 2022-02-28
Rated 5 out of 5 by from Another year down I love turbo its fast and simple and they really walk you through everything. Someone always is there to help if needed, it is an up charge but not what I used to pay at H&R
Date published: 2022-02-28
Rated 1 out of 5 by from Wasted time and won't use again I've used TurboTax for several years when my return was very simple and did not have any issues. This year, I had a few situations that were different so I opted to pay more to have the Live help. I was in a constant loop between their "product specialists" and actual CPAs. Neither were ever helpful, didn't know what to do to help me, and kept transferring me to someone else who would have no idea what was going on. After spending over 3 hours on the phone talking and being on hold, I wasn't even able to file my state return and now have to go do that elsewhere. If you have a basic return, Turbotax is great. Anything beyond that, don't waste your time with their "Live" help.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 9544
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use Second year using Turbo Tax, and I will continue to do so.
Date published: 2022-02-28
Rated 4 out of 5 by from Try it you'll like it It was easier than I expected. I was a little confused by some of the screens.
Date published: 2022-02-28
Rated 3 out of 5 by from Awesome I really liked doing my taxes Thanks and plan on doing my taxes next year
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IS GREAT I lick turbo tax because it saves me time and money
Date published: 2022-02-28
Rated 5 out of 5 by from easy and fast First time user and it was so simple and had a lot of flow. Was so shocked to see my big returns. Thank you !
Date published: 2022-02-28
Rated 5 out of 5 by from quick, easy effective!!!! Ive been using this for 7 years, and it works beautifully. Even when I thought I had not received my tax reimbursement they were kind and patient enough to explain and graceful to avoid making me feel embarrassed as it had been my mistake, Even the CEO on Twitter is super responsive........ Great Company
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome process So easy to take all the steps needed to file taxes! Highly recommend
Date published: 2022-02-28
Rated 5 out of 5 by from Makes tax time so much easier! I get better results with TurboTax than I did using a professional service.
Date published: 2022-02-28
Rated 5 out of 5 by from Another year down I love turbo its fast and simple and they really walk you through everything. Someone always is there to help if needed, it is an up charge but not what I used to pay at H&R
Date published: 2022-02-28
Rated 1 out of 5 by from Wasted time and won't use again I've used TurboTax for several years when my return was very simple and did not have any issues. This year, I had a few situations that were different so I opted to pay more to have the Live help. I was in a constant loop between their "product specialists" and actual CPAs. Neither were ever helpful, didn't know what to do to help me, and kept transferring me to someone else who would have no idea what was going on. After spending over 3 hours on the phone talking and being on hold, I wasn't even able to file my state return and now have to go do that elsewhere. If you have a basic return, Turbotax is great. Anything beyond that, don't waste your time with their "Live" help.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 9544