TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from User Friendly Cost for having to upgrade because I had sold some stocks seemed a little unnecessary. I could have had my taxes done for me professionally for this cost. Great platform for people who have very simple tax returns, but the fee for only having a few extras is quite an annoyance. Had I not spent 4 hours of my time working my way through this before I realized I would not have used it. Also, sneaking in the $40 fee for e-filing, I would have changed to pay now to avoid that fee if you gave me the option; however, once it was added it seemed set in stone, so they got me on yet another fee. II did see an increase in my tax refund though; however, I had an additional child and had capital losses when selling off small amounts of crypto and ETF's.
Date published: 2023-02-27
Rated 5 out of 5 by from Awesome NA did not speak with help. I did not reach out for help
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax really works for my small business Turbo Tax for Business has been used by me and my company for several years. It is a great program and easy to use, but it helps greatly to have a working knowledge of tax law.
Date published: 2023-02-27
Rated 5 out of 5 by from Very easy I really like Turbo, its easy and I totally understand, how to add my w2's..
Date published: 2023-02-27
Rated 5 out of 5 by from Using Turbotax Overall it was easy to navigate. There was one area where I had trouble, though. As a self-employed food delivery driver, it took me a long time to figure out how to deduct mileage. And, linking up my bank accounts in order to find deductions did not go well. Most of the deductions that Turbotax thought I was eligible for were not true. The categories and amounts were very confusing, random and incorrect.
Date published: 2023-02-27
Rated 5 out of 5 by from 1ST Time Turbo Taxer I liked how the system walked you through everything and allowed you to go back and review as often as you needed to.
Date published: 2023-02-27
Rated 5 out of 5 by from Good experience Everything went smoothly amoot went great 👍 haven't been able to have an experience with other companies like the great experience with turbo tax
Date published: 2023-02-27
Rated 5 out of 5 by from very good been with them for several years! Would recommend.
Date published: 2023-02-27
Rated 5 out of 5 by from Great Service and Team to work with! My experience has always been great, this year I allowed Ashish, Tax Accountant to prepare my returns, all my questions were answered, and he was very professional and patient. I will definitely be using Turbo tax next year!
Date published: 2023-02-27
Rated 4 out of 5 by from A little different each year. I don't spend a lot of time on the computer so I had some trouble navigating around in the program. Please keep people like me in mind as you keep going with this fine program and great service.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9544
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from User Friendly Cost for having to upgrade because I had sold some stocks seemed a little unnecessary. I could have had my taxes done for me professionally for this cost. Great platform for people who have very simple tax returns, but the fee for only having a few extras is quite an annoyance. Had I not spent 4 hours of my time working my way through this before I realized I would not have used it. Also, sneaking in the $40 fee for e-filing, I would have changed to pay now to avoid that fee if you gave me the option; however, once it was added it seemed set in stone, so they got me on yet another fee. II did see an increase in my tax refund though; however, I had an additional child and had capital losses when selling off small amounts of crypto and ETF's.
Date published: 2023-02-27
Rated 5 out of 5 by from Awesome NA did not speak with help. I did not reach out for help
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax really works for my small business Turbo Tax for Business has been used by me and my company for several years. It is a great program and easy to use, but it helps greatly to have a working knowledge of tax law.
Date published: 2023-02-27
Rated 5 out of 5 by from Very easy I really like Turbo, its easy and I totally understand, how to add my w2's..
Date published: 2023-02-27
Rated 5 out of 5 by from Using Turbotax Overall it was easy to navigate. There was one area where I had trouble, though. As a self-employed food delivery driver, it took me a long time to figure out how to deduct mileage. And, linking up my bank accounts in order to find deductions did not go well. Most of the deductions that Turbotax thought I was eligible for were not true. The categories and amounts were very confusing, random and incorrect.
Date published: 2023-02-27
Rated 5 out of 5 by from 1ST Time Turbo Taxer I liked how the system walked you through everything and allowed you to go back and review as often as you needed to.
Date published: 2023-02-27
Rated 5 out of 5 by from Good experience Everything went smoothly amoot went great 👍 haven't been able to have an experience with other companies like the great experience with turbo tax
Date published: 2023-02-27
Rated 5 out of 5 by from very good been with them for several years! Would recommend.
Date published: 2023-02-27
Rated 5 out of 5 by from Great Service and Team to work with! My experience has always been great, this year I allowed Ashish, Tax Accountant to prepare my returns, all my questions were answered, and he was very professional and patient. I will definitely be using Turbo tax next year!
Date published: 2023-02-27
Rated 4 out of 5 by from A little different each year. I don't spend a lot of time on the computer so I had some trouble navigating around in the program. Please keep people like me in mind as you keep going with this fine program and great service.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9544