TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from More Expensive, Endlessly Upselling The experience is easy enough, but we lower-middle income earners take a beating each year by having to pay a large portion of our refund out to TurboTax just to file our taxes. The constant upselling is blended in with normal steps in the process to fool people into clicking higher packages that cost significantly more. In addition to the costs, there are fees on everything - from taking the payment out of your refund (which guarantees their payment but somehow costs far more), to processing cards, and more. The only reason I'm still using TurboTax is because they have all my records so far, but I am considering other options for next year due to the high prices.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax works great! It was easy to follow, the questions were easy to understand and I could click on the information button when i was confused. Really simply great!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Easy and simple to use I like the fact I can do it for free
Date published: 2022-02-20
Rated 4 out of 5 by from turbo tax was great Turbo Tax was easy to use and helped you in each section step by step but if you need help gave you the option to talk to someone.
Date published: 2022-02-20
Rated 5 out of 5 by from It is not free but worth it.... Easy to use and accurate, Turbotax is the only entity i trust to do taxes.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome Ease of use and very quick service. I really enjoy the refund expected!!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax was Awesome It was easy to understand and was coached along the way. Very painless.
Date published: 2022-02-20
Rated 3 out of 5 by from Turbo Tax I think that Turbo Tax charges way to much for people who don't need the help of the accountant. You all took half of our return.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax Review Pretty straightforward process - I was able to navigate through all the forms and steps as in prior years
Date published: 2022-02-20
Rated 5 out of 5 by from Great It was easy to use. It was the first time I used TurboTax.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9537
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from More Expensive, Endlessly Upselling The experience is easy enough, but we lower-middle income earners take a beating each year by having to pay a large portion of our refund out to TurboTax just to file our taxes. The constant upselling is blended in with normal steps in the process to fool people into clicking higher packages that cost significantly more. In addition to the costs, there are fees on everything - from taking the payment out of your refund (which guarantees their payment but somehow costs far more), to processing cards, and more. The only reason I'm still using TurboTax is because they have all my records so far, but I am considering other options for next year due to the high prices.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax works great! It was easy to follow, the questions were easy to understand and I could click on the information button when i was confused. Really simply great!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Easy and simple to use I like the fact I can do it for free
Date published: 2022-02-20
Rated 4 out of 5 by from turbo tax was great Turbo Tax was easy to use and helped you in each section step by step but if you need help gave you the option to talk to someone.
Date published: 2022-02-20
Rated 5 out of 5 by from It is not free but worth it.... Easy to use and accurate, Turbotax is the only entity i trust to do taxes.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome Ease of use and very quick service. I really enjoy the refund expected!!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax was Awesome It was easy to understand and was coached along the way. Very painless.
Date published: 2022-02-20
Rated 3 out of 5 by from Turbo Tax I think that Turbo Tax charges way to much for people who don't need the help of the accountant. You all took half of our return.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax Review Pretty straightforward process - I was able to navigate through all the forms and steps as in prior years
Date published: 2022-02-20
Rated 5 out of 5 by from Great It was easy to use. It was the first time I used TurboTax.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9537