TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
iceforms from
More Expensive, Endlessly Upselling
The experience is easy enough, but we lower-middle income earners take a beating each year by having to pay a large portion of our refund out to TurboTax just to file our taxes. The constant upselling is blended in with normal steps in the process to fool people into clicking higher packages that cost significantly more. In addition to the costs, there are fees on everything - from taking the payment out of your refund (which guarantees their payment but somehow costs far more), to processing cards, and more. The only reason I'm still using TurboTax is because they have all my records so far, but I am considering other options for next year due to the high prices.
Date published: 2022-02-20
Rated 5 out of 5 by
Biddy25 from
Turbotax works great!
It was easy to follow, the questions were easy to understand and I could click on the information button when i was confused. Really simply great!
Date published: 2022-02-20
Rated 5 out of 5 by
JEW1979 from
Easy
Easy and simple to use I like the fact I can do it for free
Date published: 2022-02-20
Rated 4 out of 5 by
theresa14 from
turbo tax was great
Turbo Tax was easy to use and helped you in each section step by step but if you need help gave you the option to talk to someone.
Date published: 2022-02-20
Rated 5 out of 5 by
RENDERTOCEASER from
It is not free but worth it....
Easy to use and accurate, Turbotax is the only entity i trust to do taxes.
Date published: 2022-02-20
Rated 5 out of 5 by
ChrisMichael7 from
Turbo Tax is awesome
Ease of use and very quick service. I really enjoy the refund expected!!
Date published: 2022-02-20
Rated 5 out of 5 by
PTSD02 from
Turbo Tax was Awesome
It was easy to understand and was coached along the way. Very painless.
Date published: 2022-02-20
Rated 3 out of 5 by
KJrms from
Turbo Tax
I think that Turbo Tax charges way to much for people who don't need the help of the accountant. You all took half of our return.
Date published: 2022-02-20
Rated 4 out of 5 by
SteveCo from
TurboTax Review
Pretty straightforward process - I was able to navigate through all the forms and steps as in prior years
Date published: 2022-02-20
Rated 5 out of 5 by
Robin 620 from
Great
It was easy to use. It was the first time I used TurboTax.
All TurboTax® Offerings Reviews - Page 9537
Date published: 2022-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
iceforms from
More Expensive, Endlessly Upselling
The experience is easy enough, but we lower-middle income earners take a beating each year by having to pay a large portion of our refund out to TurboTax just to file our taxes. The constant upselling is blended in with normal steps in the process to fool people into clicking higher packages that cost significantly more. In addition to the costs, there are fees on everything - from taking the payment out of your refund (which guarantees their payment but somehow costs far more), to processing cards, and more. The only reason I'm still using TurboTax is because they have all my records so far, but I am considering other options for next year due to the high prices.
Date published: 2022-02-20
Rated 5 out of 5 by
Biddy25 from
Turbotax works great!
It was easy to follow, the questions were easy to understand and I could click on the information button when i was confused. Really simply great!
Date published: 2022-02-20
Rated 5 out of 5 by
JEW1979 from
Easy
Easy and simple to use I like the fact I can do it for free
Date published: 2022-02-20
Rated 4 out of 5 by
theresa14 from
turbo tax was great
Turbo Tax was easy to use and helped you in each section step by step but if you need help gave you the option to talk to someone.
Date published: 2022-02-20
Rated 5 out of 5 by
RENDERTOCEASER from
It is not free but worth it....
Easy to use and accurate, Turbotax is the only entity i trust to do taxes.
Date published: 2022-02-20
Rated 5 out of 5 by
ChrisMichael7 from
Turbo Tax is awesome
Ease of use and very quick service. I really enjoy the refund expected!!
Date published: 2022-02-20
Rated 5 out of 5 by
PTSD02 from
Turbo Tax was Awesome
It was easy to understand and was coached along the way. Very painless.
Date published: 2022-02-20
Rated 3 out of 5 by
KJrms from
Turbo Tax
I think that Turbo Tax charges way to much for people who don't need the help of the accountant. You all took half of our return.
Date published: 2022-02-20
Rated 4 out of 5 by
SteveCo from
TurboTax Review
Pretty straightforward process - I was able to navigate through all the forms and steps as in prior years
Date published: 2022-02-20
Rated 5 out of 5 by
Robin 620 from
Great
It was easy to use. It was the first time I used TurboTax.
All TurboTax® Offerings Reviews - Page 9537
Date published: 2022-02-20