TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from so easy and simple It was my first year filing and TurboTax made it so easy with step by step instructions. No complicated forms or fear of doing something wrong. I would highly recommend using this if you genuinely want a painless and easy experience
Date published: 2022-02-21
Rated 5 out of 5 by from Awsome I will definitely use it again was easy and could use it easy
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is the bomb easy to use and the on call support returned my call quickly and were great in answering my questions.
Date published: 2022-02-21
Rated 5 out of 5 by from Great Way Online Tax Filing I have use Turbo tax for 4 years. I have full confidence in the return process. I like if something doesn't look right Turbo Tax makes the suggest on how to fix. Great tax return system I have used. Highly recommend.
Date published: 2022-02-21
Rated 2 out of 5 by from Difficult to understand Some things are not explained well. Very difficult to follow.
Date published: 2022-02-21
Rated 2 out of 5 by from TurboTax is fairly crap, but it kind of works? This is my third year using TurboTax now, and the first year that I have been able to actually file my taxes electronically. For the past two years I submitted my taxes on the final day of tax season (I know, shame on me), and once I had put in all my information, TurboTax let me know that it was unable to process my taxes. I was forced to find a work around, print out my taxes through a downloaded PDF, find where to ship them myself as TurboTax doesn't tell you, then mail them out. I still haven't received my taxes back from last year. I also tried to reach out to TurboTax customer service to figure out what the issue was, they had no idea why their software I was paying for wasn't working and to instead check with the IRS why number's weren't checking out. I checked with the IRS, they had to physically mail me the information because they couldn't give me information over the phone or electronically. I waited, got my information in the mail, everything checked out. The only issue was, and ever has been, TurboTax. This year I was able to finally electronically submit my taxes, but that doesn't mean the path was easy. I was met with constant glitches, issues, errors, and crashes throughout the process (using most recent version of Firefox). I was forced to submit the same information for my 1099-R three times throughout the fulfillment process of other tax forms. Lastly I was met with an inordinate amount of ads trying to get me to upgrade to a more expensive service. If the software alone doesn't work, why would I ever upgrade to a more expensive version that still won't work? Are you people out of your mind? Overall, third year using this software, third year met with a number of issues, and third year leaving a bad review. Hopefully something better program comes along sooner than later.
Date published: 2022-02-21
Rated 5 out of 5 by from I use it every year! Makes filing stock and crypto easier, without the need for an accountant.
Date published: 2022-02-21
Rated 5 out of 5 by from turbote have help me for the last 5 years and i'm i had all the help a needed to wherew i"m very happy with the service that turbotex have for needed persons
Date published: 2022-02-21
Rated 5 out of 5 by from turbo tax is fast and easy it is very easy to follow, they walk you through the whole return
Date published: 2022-02-21
Rated 5 out of 5 by from It's great It's easy and fast. I use it every year now to do our taxes
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9535
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy and simple It was my first year filing and TurboTax made it so easy with step by step instructions. No complicated forms or fear of doing something wrong. I would highly recommend using this if you genuinely want a painless and easy experience
Date published: 2022-02-21
Rated 5 out of 5 by from Awsome I will definitely use it again was easy and could use it easy
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is the bomb easy to use and the on call support returned my call quickly and were great in answering my questions.
Date published: 2022-02-21
Rated 5 out of 5 by from Great Way Online Tax Filing I have use Turbo tax for 4 years. I have full confidence in the return process. I like if something doesn't look right Turbo Tax makes the suggest on how to fix. Great tax return system I have used. Highly recommend.
Date published: 2022-02-21
Rated 2 out of 5 by from Difficult to understand Some things are not explained well. Very difficult to follow.
Date published: 2022-02-21
Rated 2 out of 5 by from TurboTax is fairly crap, but it kind of works? This is my third year using TurboTax now, and the first year that I have been able to actually file my taxes electronically. For the past two years I submitted my taxes on the final day of tax season (I know, shame on me), and once I had put in all my information, TurboTax let me know that it was unable to process my taxes. I was forced to find a work around, print out my taxes through a downloaded PDF, find where to ship them myself as TurboTax doesn't tell you, then mail them out. I still haven't received my taxes back from last year. I also tried to reach out to TurboTax customer service to figure out what the issue was, they had no idea why their software I was paying for wasn't working and to instead check with the IRS why number's weren't checking out. I checked with the IRS, they had to physically mail me the information because they couldn't give me information over the phone or electronically. I waited, got my information in the mail, everything checked out. The only issue was, and ever has been, TurboTax. This year I was able to finally electronically submit my taxes, but that doesn't mean the path was easy. I was met with constant glitches, issues, errors, and crashes throughout the process (using most recent version of Firefox). I was forced to submit the same information for my 1099-R three times throughout the fulfillment process of other tax forms. Lastly I was met with an inordinate amount of ads trying to get me to upgrade to a more expensive service. If the software alone doesn't work, why would I ever upgrade to a more expensive version that still won't work? Are you people out of your mind? Overall, third year using this software, third year met with a number of issues, and third year leaving a bad review. Hopefully something better program comes along sooner than later.
Date published: 2022-02-21
Rated 5 out of 5 by from I use it every year! Makes filing stock and crypto easier, without the need for an accountant.
Date published: 2022-02-21
Rated 5 out of 5 by from turbote have help me for the last 5 years and i'm i had all the help a needed to wherew i"m very happy with the service that turbotex have for needed persons
Date published: 2022-02-21
Rated 5 out of 5 by from turbo tax is fast and easy it is very easy to follow, they walk you through the whole return
Date published: 2022-02-21
Rated 5 out of 5 by from It's great It's easy and fast. I use it every year now to do our taxes
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9535