TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Hidden Fees Turbotax claims to be a free tax filing solution, yet I paid hundreds of dollars to file both federal and state taxes. What's worse is these fees do not appear until you have filled out all your information. Turbotax does not tell you what aspects of your tax filing process will cost you additional money and does not give you the option to remove the features which are extra. Disappointed by the lack of transparency in this process.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax is the way to go. It seems that turbo tax has a lot of redundancy. This can lead to more confusion than is necessary.
Date published: 2022-03-27
Rated 5 out of 5 by from Great way to file taxes Was easy to file my taxes for my age bracket ( retired )
Date published: 2022-03-27
Rated 5 out of 5 by from Great experience My experience was fast and all questions were answered by my tax expert promptly.
Date published: 2022-03-27
Rated 5 out of 5 by from TURBO TAX 2021 WE HAVE BEEN USING THIS PROGRAM FOR MANY YEARS WITHOUT ISSUES.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is very helpful and fast Thank you for the do it your self program its fast and it assist you in everything you need for your taxes.
Date published: 2022-03-27
Rated 5 out of 5 by from We get it Done, and Hopefully Correct!! It is difficult at times, in some of the sections, to understand the Question seeking an Answer. This may be a fault on my part because this seemed easier 10 years ago!
Date published: 2022-03-27
Rated 5 out of 5 by from LOVE Turbo Tax! I have used Turbo Tax now for several years. I LOVE its ease of use. TOTALLY user friendly. All you have to do is just save your tax docs & info throughout the year and just plug in the items that apply to you. Why pay costly tax preparation services when Turbo Tax puts YOU in charge of your refund. It's fool-proof!
Date published: 2022-03-27
Rated 5 out of 5 by from You're the best I had two W-2's and a NEC-1099 to report, and still got a refund. Thank you
Date published: 2022-03-27
Rated 5 out of 5 by from TURBO IS EXCELLENT Helpful and accurate. asking the questions that I needed
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9534
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Hidden Fees Turbotax claims to be a free tax filing solution, yet I paid hundreds of dollars to file both federal and state taxes. What's worse is these fees do not appear until you have filled out all your information. Turbotax does not tell you what aspects of your tax filing process will cost you additional money and does not give you the option to remove the features which are extra. Disappointed by the lack of transparency in this process.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax is the way to go. It seems that turbo tax has a lot of redundancy. This can lead to more confusion than is necessary.
Date published: 2022-03-27
Rated 5 out of 5 by from Great way to file taxes Was easy to file my taxes for my age bracket ( retired )
Date published: 2022-03-27
Rated 5 out of 5 by from Great experience My experience was fast and all questions were answered by my tax expert promptly.
Date published: 2022-03-27
Rated 5 out of 5 by from TURBO TAX 2021 WE HAVE BEEN USING THIS PROGRAM FOR MANY YEARS WITHOUT ISSUES.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is very helpful and fast Thank you for the do it your self program its fast and it assist you in everything you need for your taxes.
Date published: 2022-03-27
Rated 5 out of 5 by from We get it Done, and Hopefully Correct!! It is difficult at times, in some of the sections, to understand the Question seeking an Answer. This may be a fault on my part because this seemed easier 10 years ago!
Date published: 2022-03-27
Rated 5 out of 5 by from LOVE Turbo Tax! I have used Turbo Tax now for several years. I LOVE its ease of use. TOTALLY user friendly. All you have to do is just save your tax docs & info throughout the year and just plug in the items that apply to you. Why pay costly tax preparation services when Turbo Tax puts YOU in charge of your refund. It's fool-proof!
Date published: 2022-03-27
Rated 5 out of 5 by from You're the best I had two W-2's and a NEC-1099 to report, and still got a refund. Thank you
Date published: 2022-03-27
Rated 5 out of 5 by from TURBO IS EXCELLENT Helpful and accurate. asking the questions that I needed
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9534