TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
texanellis from
Turbo Tax helps simplify a complicated tax prep
The questions are relatively straightforward and easy to answer. Filing taxes is a complicated endeavor and Turbo Tax helps to simplify this process.
Date published: 2023-02-26
Rated 2 out of 5 by
Kirbycan from
If it's free, why do I have to pay $39?
See Review Title for my complaint. Good product, just misleading about it being "free."
Date published: 2023-02-26
Rated 5 out of 5 by
MDB39 from
Extremely helpful with tax preparation challenges.
I have been using TurboTax since 2005 and have continued to find it very useful, detailed, up to date with the tax codes and easy to use.
Date published: 2023-02-26
Rated 1 out of 5 by
TaxesShouldNotBeSoHard from
Live agent was utterly unhelpful
I opted for the deluxe product knowing I would inevitably have a question. When the moment came I connected to an agent to chat. He did not understand my question or assumed I was not reading the information on screen. He kept referring me back to what's on screen and no amount of clarification could get him to actually think about my REAL question. Then he abruptly ended the session. I would like a refund on the amount paid for this service as it was utterly unhelpful.
Date published: 2023-02-26
Rated 5 out of 5 by
Skippy Skippy from
Still very good after years
Been using TT for years, and it's always very straight forward in most aspects. TT is better at downloading tax documents from financial institutions than years past. TT can still improve the interface for Form 1099-B however.
Date published: 2023-02-26
Rated 5 out of 5 by
null from
Turbo Tax is AWSOME!
I love Turbo Tax!! Loved it and enjoyed it! So happy!
Date published: 2023-02-26
Rated 5 out of 5 by
null from
I love using Turbo Tax
It is just so user friendly I feel confident to do my taxes at home... also, appreciate the abiltiy to pull up old taxes when I need them ... thank you!
Date published: 2023-02-26
Rated 1 out of 5 by
Inspectorjm from
Forced upgrade
Turbo tax is doing it again! Forcing client upgrade and no way or at least making it extremely difficult to refuse it. Not worth the money. Likely to not use next year.
Date published: 2023-02-26
Rated 4 out of 5 by
Kruszyn from
Thanks Turbo Tax
Easy and convenient. Don't think it should cost $89 to file my taxes cause while I had a 1099DIV, it was simple and easy. Plus, the amount of my return would have been half the amount if my mom hadn't paid for the cost.
Date published: 2023-02-26
Rated 5 out of 5 by
2022 mike from
Great Tool, pay attention to duplicate forms
Duplicated my retirement income but then directed me back to delete it
All TurboTax® Offerings Reviews - Page 9534
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
texanellis from
Turbo Tax helps simplify a complicated tax prep
The questions are relatively straightforward and easy to answer. Filing taxes is a complicated endeavor and Turbo Tax helps to simplify this process.
Date published: 2023-02-26
Rated 2 out of 5 by
Kirbycan from
If it's free, why do I have to pay $39?
See Review Title for my complaint. Good product, just misleading about it being "free."
Date published: 2023-02-26
Rated 5 out of 5 by
MDB39 from
Extremely helpful with tax preparation challenges.
I have been using TurboTax since 2005 and have continued to find it very useful, detailed, up to date with the tax codes and easy to use.
Date published: 2023-02-26
Rated 1 out of 5 by
TaxesShouldNotBeSoHard from
Live agent was utterly unhelpful
I opted for the deluxe product knowing I would inevitably have a question. When the moment came I connected to an agent to chat. He did not understand my question or assumed I was not reading the information on screen. He kept referring me back to what's on screen and no amount of clarification could get him to actually think about my REAL question. Then he abruptly ended the session. I would like a refund on the amount paid for this service as it was utterly unhelpful.
Date published: 2023-02-26
Rated 5 out of 5 by
Skippy Skippy from
Still very good after years
Been using TT for years, and it's always very straight forward in most aspects. TT is better at downloading tax documents from financial institutions than years past. TT can still improve the interface for Form 1099-B however.
Date published: 2023-02-26
Rated 5 out of 5 by
null from
Turbo Tax is AWSOME!
I love Turbo Tax!! Loved it and enjoyed it! So happy!
Date published: 2023-02-26
Rated 5 out of 5 by
null from
I love using Turbo Tax
It is just so user friendly I feel confident to do my taxes at home... also, appreciate the abiltiy to pull up old taxes when I need them ... thank you!
Date published: 2023-02-26
Rated 1 out of 5 by
Inspectorjm from
Forced upgrade
Turbo tax is doing it again! Forcing client upgrade and no way or at least making it extremely difficult to refuse it. Not worth the money. Likely to not use next year.
Date published: 2023-02-26
Rated 4 out of 5 by
Kruszyn from
Thanks Turbo Tax
Easy and convenient. Don't think it should cost $89 to file my taxes cause while I had a 1099DIV, it was simple and easy. Plus, the amount of my return would have been half the amount if my mom hadn't paid for the cost.
Date published: 2023-02-26
Rated 5 out of 5 by
2022 mike from
Great Tool, pay attention to duplicate forms
Duplicated my retirement income but then directed me back to delete it
All TurboTax® Offerings Reviews - Page 9534
Date published: 2023-02-26