TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Best tax software all around I have been using Turbo Tax for several years including 2022. Never had any issues with IRS. Easy to use with a lot of built in help. Good job TurboTax
Date published: 2023-02-26
Rated 1 out of 5 by from Read this before filing: Turbo Tax If you needed the premium version of TurboTax from a previous year then it may not let you downgrade back to the free version. Which means youll pay $130~ for no extra benefit, they won't even let you remove it at the end of your tax return. They constatly ask if you want to upgrade but they make it seemingly impossible to opt out of the premium service from a previous tax return.
Date published: 2023-02-26
Rated 1 out of 5 by from Too many bugs for a mature company The software says "prepare to be amazed" as your information if supposed to populate from other institutions. I have very normal banks. I use Fidelity. It just doesn't work. W-2's work. Everything else is quite bad. I have to manually fix the majority of what comes over if anything comes over at all. Then financial institutions that I no longer use are still weirdly showing up despite me deleting them multiple times. I have used TurboTax for a bunch of years -- I will probably be looking for something else because I am over it.
Date published: 2023-02-26
Rated 1 out of 5 by from TURBOR TAX made filing so easy and it was FREE! Turbor Tax took me through the process of filing my taxes, step by step. I was tired of paying an accountant $300.00 every year for filing my basic return. Turbor Tax made it easy!
Date published: 2023-02-26
Rated 4 out of 5 by from TaxTurbo helped me file for my 18 yo daughter! Pretty easy for a mom trying to get the 18 year old "adult's" taxes filed.
Date published: 2023-02-26
Rated 5 out of 5 by from AWSOME cool experience with proper assistance of the process
Date published: 2023-02-26
Rated 5 out of 5 by from EASY TO USE WAS EASY TO USE AND HELPFUL TIPS EXCELLENT TOOLS TOO
Date published: 2023-02-26
Rated 3 out of 5 by from turbo tax is ok turbo tax should not charge for free service. if your service is free then that's what it should be
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax HOme & Business Walks you through step by step. Just take your time. Has helpful references.
Date published: 2023-02-26
Rated 5 out of 5 by from I have been using TurboTax for 7 years! I expect to use TurboTax for my 2023 Tax Filing. It is convenient, accurate on my returns and easy to use. I recommend it to anyone who wants to do electronic filing of IRS.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9533
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best tax software all around I have been using Turbo Tax for several years including 2022. Never had any issues with IRS. Easy to use with a lot of built in help. Good job TurboTax
Date published: 2023-02-26
Rated 1 out of 5 by from Read this before filing: Turbo Tax If you needed the premium version of TurboTax from a previous year then it may not let you downgrade back to the free version. Which means youll pay $130~ for no extra benefit, they won't even let you remove it at the end of your tax return. They constatly ask if you want to upgrade but they make it seemingly impossible to opt out of the premium service from a previous tax return.
Date published: 2023-02-26
Rated 1 out of 5 by from Too many bugs for a mature company The software says "prepare to be amazed" as your information if supposed to populate from other institutions. I have very normal banks. I use Fidelity. It just doesn't work. W-2's work. Everything else is quite bad. I have to manually fix the majority of what comes over if anything comes over at all. Then financial institutions that I no longer use are still weirdly showing up despite me deleting them multiple times. I have used TurboTax for a bunch of years -- I will probably be looking for something else because I am over it.
Date published: 2023-02-26
Rated 1 out of 5 by from TURBOR TAX made filing so easy and it was FREE! Turbor Tax took me through the process of filing my taxes, step by step. I was tired of paying an accountant $300.00 every year for filing my basic return. Turbor Tax made it easy!
Date published: 2023-02-26
Rated 4 out of 5 by from TaxTurbo helped me file for my 18 yo daughter! Pretty easy for a mom trying to get the 18 year old "adult's" taxes filed.
Date published: 2023-02-26
Rated 5 out of 5 by from AWSOME cool experience with proper assistance of the process
Date published: 2023-02-26
Rated 5 out of 5 by from EASY TO USE WAS EASY TO USE AND HELPFUL TIPS EXCELLENT TOOLS TOO
Date published: 2023-02-26
Rated 3 out of 5 by from turbo tax is ok turbo tax should not charge for free service. if your service is free then that's what it should be
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax HOme & Business Walks you through step by step. Just take your time. Has helpful references.
Date published: 2023-02-26
Rated 5 out of 5 by from I have been using TurboTax for 7 years! I expect to use TurboTax for my 2023 Tax Filing. It is convenient, accurate on my returns and easy to use. I recommend it to anyone who wants to do electronic filing of IRS.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9533