TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent service My experience this year with turbo tax was wonderful. I was apprehensive to do it on my own so I signed up to get assistance from a live expert. My first representative was Jessica Lynn. She assured me with getting everything se up before I met with my tax preparer. Jessica provide the best customer service and was extremely kind and patient with me. Once I was transferred, I was matched with Peter who was knowledgeable and professional.
Date published: 2023-02-11
Rated 5 out of 5 by from The Product is very good I have used Turbo Tax for many years and will continue doing so in the future
Date published: 2023-02-11
Rated 5 out of 5 by from Excellenet! I always use turbotax and will continue to use them
Date published: 2023-02-11
Rated 5 out of 5 by from Better than Tax Slayer Have used TT for the last 5-6 years and love it. The platform, interface, walk-you-thru-your-taxes wizard/process and info on FAQs are all very user friendly IMO. The only issue I've had is importing Quickbooks Self Employed over the TT when it's time to file. Other than that really love it (and can usually find a discount on filing costs).
Date published: 2023-02-11
Rated 5 out of 5 by from very easy to use assistance was outstanding. following the instruction makes tax time alot easier
Date published: 2023-02-11
Rated 5 out of 5 by from State and Fed Tax Return Well worth the service and cost. Easy interface, great support. knowledgeable staff
Date published: 2023-02-11
Rated 1 out of 5 by from SCAM Turbo Tax each year tax me more and more, I am already low income based and my return was UNDER $500 in TOTAL WHEN TURBOTAX WAS DONE WITH COMPELTIONS I WAS ONLY LEFT WITH $59.00!!!!!!!!!!!!! NEVER WILL I USE THIS SYSTEM AGAIN HOPE TURBO TAX IS RICHER THAN THE IRS NOW
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax review I had my taxes prepared by a CPA for the past several years. Expensive! This year I decided to do it myself with TurboTax. It took about 3 hours, had some difficulty with a 1099-NEC but a phone call with a TurboTax expert found the problem. The process was easy and cost me about 10% of what the CPA would chrage.
Date published: 2023-02-11
Rated 4 out of 5 by from Third Year Doing My Taxes I hate and love all the questions for deductions. I usually say no to almost all of them but Turbotax reminds me of what my states deductions are that I can qualify for. This made a significant difference in my returns.
Date published: 2023-02-11
Rated 3 out of 5 by from Too Many Ads! The repetitive ads asking to upgrade the different aspects of the software are very annoying.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent service My experience this year with turbo tax was wonderful. I was apprehensive to do it on my own so I signed up to get assistance from a live expert. My first representative was Jessica Lynn. She assured me with getting everything se up before I met with my tax preparer. Jessica provide the best customer service and was extremely kind and patient with me. Once I was transferred, I was matched with Peter who was knowledgeable and professional.
Date published: 2023-02-11
Rated 5 out of 5 by from The Product is very good I have used Turbo Tax for many years and will continue doing so in the future
Date published: 2023-02-11
Rated 5 out of 5 by from Excellenet! I always use turbotax and will continue to use them
Date published: 2023-02-11
Rated 5 out of 5 by from Better than Tax Slayer Have used TT for the last 5-6 years and love it. The platform, interface, walk-you-thru-your-taxes wizard/process and info on FAQs are all very user friendly IMO. The only issue I've had is importing Quickbooks Self Employed over the TT when it's time to file. Other than that really love it (and can usually find a discount on filing costs).
Date published: 2023-02-11
Rated 5 out of 5 by from very easy to use assistance was outstanding. following the instruction makes tax time alot easier
Date published: 2023-02-11
Rated 5 out of 5 by from State and Fed Tax Return Well worth the service and cost. Easy interface, great support. knowledgeable staff
Date published: 2023-02-11
Rated 1 out of 5 by from SCAM Turbo Tax each year tax me more and more, I am already low income based and my return was UNDER $500 in TOTAL WHEN TURBOTAX WAS DONE WITH COMPELTIONS I WAS ONLY LEFT WITH $59.00!!!!!!!!!!!!! NEVER WILL I USE THIS SYSTEM AGAIN HOPE TURBO TAX IS RICHER THAN THE IRS NOW
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax review I had my taxes prepared by a CPA for the past several years. Expensive! This year I decided to do it myself with TurboTax. It took about 3 hours, had some difficulty with a 1099-NEC but a phone call with a TurboTax expert found the problem. The process was easy and cost me about 10% of what the CPA would chrage.
Date published: 2023-02-11
Rated 4 out of 5 by from Third Year Doing My Taxes I hate and love all the questions for deductions. I usually say no to almost all of them but Turbotax reminds me of what my states deductions are that I can qualify for. This made a significant difference in my returns.
Date published: 2023-02-11
Rated 3 out of 5 by from Too Many Ads! The repetitive ads asking to upgrade the different aspects of the software are very annoying.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9531