TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Ugh! Not happy...forced to upgrade without reason. Not acceptable!
Date published: 2023-02-25
Rated 4 out of 5 by from A Bit Different This Year I've completed both Federal and State income taxes with Turbo Tax for many years, but this year seemed a little more difficult. It took me through so many things that do not apply to me. Overall, the service is good and I'll keep on using you as long as you exist. So thanks.
Date published: 2023-02-25
Rated 4 out of 5 by from Easy but hidden fees I like using TurboTax because it's easy to use but had to knock down the rating for all the hidden fees.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Super easy to follow, Answers questions I didn't even know I had.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo taxes This was so easy I hate doing taxes and just do it as it is mandatory. For years I paid hundreds of dollars to have a CPA do them just so I didnt have to. Had I known it was going to be this easy I would have saved myself hundreds over the years
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax is solid, but could still be improved I've used TurboTax for 10+ years. Makes the process pretty easy especially as it imports previous returns. Two major areas for improvement: State polish (it seems very disorganized compared to federal section) and support for gig economy sole proprietors. TurboTax has sometimes provided conflictory information that makes it unclear how to report income from side jobs. 10 years ago, I thought I was in the minority on that issue, but this seems like a mainstream issue now that warrants more focus.
Date published: 2023-02-25
Rated 5 out of 5 by from Super Easy! Super easy to do your taxes. Highly recommend. Even better can file for free.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy for an old guy Been using it for years, no trouble! Hope it works for you!
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is so user-friendly! TurboTax is an easy to use system that made it easier to file my taxes!
Date published: 2023-02-25
Rated 4 out of 5 by from Great Tool, but charges more than advertise I've used TurboTax for several years and it greatly helps creating tax results, but I've also gotten use to them charging about $40 more than advertise..
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9527
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ugh! Not happy...forced to upgrade without reason. Not acceptable!
Date published: 2023-02-25
Rated 4 out of 5 by from A Bit Different This Year I've completed both Federal and State income taxes with Turbo Tax for many years, but this year seemed a little more difficult. It took me through so many things that do not apply to me. Overall, the service is good and I'll keep on using you as long as you exist. So thanks.
Date published: 2023-02-25
Rated 4 out of 5 by from Easy but hidden fees I like using TurboTax because it's easy to use but had to knock down the rating for all the hidden fees.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Super easy to follow, Answers questions I didn't even know I had.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo taxes This was so easy I hate doing taxes and just do it as it is mandatory. For years I paid hundreds of dollars to have a CPA do them just so I didnt have to. Had I known it was going to be this easy I would have saved myself hundreds over the years
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax is solid, but could still be improved I've used TurboTax for 10+ years. Makes the process pretty easy especially as it imports previous returns. Two major areas for improvement: State polish (it seems very disorganized compared to federal section) and support for gig economy sole proprietors. TurboTax has sometimes provided conflictory information that makes it unclear how to report income from side jobs. 10 years ago, I thought I was in the minority on that issue, but this seems like a mainstream issue now that warrants more focus.
Date published: 2023-02-25
Rated 5 out of 5 by from Super Easy! Super easy to do your taxes. Highly recommend. Even better can file for free.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy for an old guy Been using it for years, no trouble! Hope it works for you!
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is so user-friendly! TurboTax is an easy to use system that made it easier to file my taxes!
Date published: 2023-02-25
Rated 4 out of 5 by from Great Tool, but charges more than advertise I've used TurboTax for several years and it greatly helps creating tax results, but I've also gotten use to them charging about $40 more than advertise..
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9527