TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from It did the job Helpful and intuitive. call support helped immensely
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has glitches this year- frustrating! Turbo Tax lost one of my dependents this year all of a sudden in the middle of doing state taxes. That drastically affected our refund! It also had a glitch about a W-2c coming later, which our employers told us was not accurate It also imported state tax refund numbers incorrectly, exaggerating our final refund number over $2000. I had to completely delete the 1099 G and manually enter everything.
Date published: 2021-02-24
Rated 5 out of 5 by from This was great it waz helpful It was kinda confusing but I got it thru an it managed to get to the last question
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the Best! It was so easy and straight to the point. Turbo tax is the best.
Date published: 2021-02-24
Rated 2 out of 5 by from Shameful Tactics When you find out at the end that you do not need the level of service that they recommend, you have to restart your whole tax return in order to select the lesser option. There is no way to downgrade. You are stuck paying the higher price unless you are will to go through it all again. Pretty lame tactics.......
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! Very easy to enter date, just answer the questions! Quick and accurate!
Date published: 2021-02-24
Rated 4 out of 5 by from excellent live expert help I had help from andre hes worked for 10 years it said. He was a wonderful help even at 9 30 pm! Positive attitude absolute lifesaver !!! Thank you so much
Date published: 2021-02-24
Rated 5 out of 5 by from Lit! The amount of my return for free really helped. USA-A.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo is really Awesome! The software is easy to guide through. They make it easy so you can do it yourself. Been using Turbo Tax for years. Love the software!
Date published: 2021-02-24
Rated 5 out of 5 by from The Best Way To Do Your Taxes! I use TurboTax every year and it is so user friendly! I'm so thankful for the service and I will use it forever!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9527
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It did the job Helpful and intuitive. call support helped immensely
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has glitches this year- frustrating! Turbo Tax lost one of my dependents this year all of a sudden in the middle of doing state taxes. That drastically affected our refund! It also had a glitch about a W-2c coming later, which our employers told us was not accurate It also imported state tax refund numbers incorrectly, exaggerating our final refund number over $2000. I had to completely delete the 1099 G and manually enter everything.
Date published: 2021-02-24
Rated 5 out of 5 by from This was great it waz helpful It was kinda confusing but I got it thru an it managed to get to the last question
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the Best! It was so easy and straight to the point. Turbo tax is the best.
Date published: 2021-02-24
Rated 2 out of 5 by from Shameful Tactics When you find out at the end that you do not need the level of service that they recommend, you have to restart your whole tax return in order to select the lesser option. There is no way to downgrade. You are stuck paying the higher price unless you are will to go through it all again. Pretty lame tactics.......
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! Very easy to enter date, just answer the questions! Quick and accurate!
Date published: 2021-02-24
Rated 4 out of 5 by from excellent live expert help I had help from andre hes worked for 10 years it said. He was a wonderful help even at 9 30 pm! Positive attitude absolute lifesaver !!! Thank you so much
Date published: 2021-02-24
Rated 5 out of 5 by from Lit! The amount of my return for free really helped. USA-A.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo is really Awesome! The software is easy to guide through. They make it easy so you can do it yourself. Been using Turbo Tax for years. Love the software!
Date published: 2021-02-24
Rated 5 out of 5 by from The Best Way To Do Your Taxes! I use TurboTax every year and it is so user friendly! I'm so thankful for the service and I will use it forever!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9527